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How can goods marketers improve customer support services

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Sameer Mathur
Sameer Mathur

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MARKETING EXCELLENCE
Requires excellence in 3 broad areas
STRATEGIC CONCEPT
Top Management commitment
I SOLEMNLY SWEAR AND DECLARE THAT EVERY CUSTOMER THAT COMES WITHIN 10 FEET OF MINE, I WILL SMILE, LOOK THEM IN THE EYE AND GREET THEM. - SAM WALTON
HIGH standards
Profit tiers
MONITORING SYSTEMS
SATISFYING CUSTOMER COMPLAINTS
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services
How can goods marketers improve customer support services

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How can goods marketers improve customer support services