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CYBERTREKING.COM
1
CYBERTREKING.COM
Paul Ormonde-James
2
POWER OF DATA SCIENTISTS
• GAINING GREATER INSIGHTS INTO COMPLEX DATA
• ABILITY TO LEVERAGE SOPHISTICATED MATHEMATICAL TOOLS AND ALGORITHMS TO ANALYSE DATA
• ABILITY TO CREATE COMPLEX MODELS TO LOOK AT FACETS OF DATA
• ABILITY TO CORRELATE AND PREDICT BASED ON COMPLEX ALGORITHMS
• …..ABILITY TO COMMUNICATE?
CYBERTREKING.COM
Paul Ormonde-James
3
WHAT COULD BE THE DOWN SIDE?
• UNDERSTANDING THE FINDINGS FROM THE DATA SCIENTIST HYPOTHESIS AND RECOMMENDATIONS
• TRUSTING THE RECOMMENDATIONS AND FINDINGS
• GETTING TO THE OUTPUT AND ACTION REQUIRED WITHOUT BEING A DATA SCIENTIST
• CONVEYING SOMETIMES COMPLEX CONCEPTS SIMPLY TO A VARYING AUDIENCE
• GAINING CREDIBILITY VIA SIMPLICITY
• TRUSTING "THE BLACK BOX" – TRUST ME I'M A DATA SCIENTIST!
CYBERTREKING.COM
Paul Ormonde-James
4
THE INTUITIVE VISUALISATION
• DATA STORY TELLING – USING THE POWER OF NARRATIVE TO COMMUNICATE FINDINGS IN A WAY THAT RESONATES
WITH STAKEHOLDERS
• DELIVERING A STORY THAT CONNECTS THE DOTS – SOMETIMES DS JUMP STEPS!
• GUIDES THE VIEWER THROUGH THE PROCESS OF FORMULATING A QUESTION AND LEADS AUDIENCE TOWARDS THE
DESIRED CONCLUSION – VIA DATA.
• PRODUCING GUIDED NARRATIVE WITH PICTURES AND WORDS, THOUGHTS AND CONCEPTS TO CONCLUSIONS AND
RECOMMENDATIONS.
CYBERTREKING.COM
Paul Ormonde-James
5
FIRST STEP – A GOOD STORY
• WHAT IS THE QUESTION YOU ARE TRYING TO SOLVE? DOES EVERYONE AGREE?
• EXPRESS IT SIMPLY IN STAKEHOLDER TERMS – LEAVE OUT THE COMPLEX ANALYTICS TERMINOLOGY
• REMOVE ANY ITEMS THAT DOES NOT SPECIFICALLY RELATE TO THE ISSUE – STAY ON TRACK
• REMEMBER THE TOAST MASTERS APPROACH
• SET THE SCENE
• RISING ACTION
• CLIMAX
• FALLING ACTION
• COMPELLING CONCLUSION
CYBERTREKING.COM
Paul Ormonde-James
6
WHAT CONTENT IS NEEDED?
• SETTING THE SCENE
• THE REAL ISSUE BEING CONSIDERED, WHY?
• RISING ACTION
• BUILDING UP THE QUESTIONS AND THE ACTUAL DATA REQUIRED – THE INVESTIGATION FOLLOWING THE CLUES
• WHAT IS HAPPENING, TO WHOM?, WHERE , WHEN,, HOW
• CLIMAX
• THE PIVOTAL DISCOVERY – THE AH AH MOMENT, THE LIGHT BULB SWITCHING ON!
• THE CLUES COME TOGETHER TO REVEAL THE ANSWERFALLING ACTION
• THE ULTIMATE SOLUTION AND ALTERNATIVES
• CONCLUSION
• THE RECOMMENDATION
CYBERTREKING.COM
Paul Ormonde-James
7
MAKE IT PERSONAL AND GIVE IT LIFE
• TRY TO TELL THE STORY THROUGH THE EYES OF SOMEONE – A CUSTOMER, A VENDOR, A ACTUAL GROUP
• POINT OUT THE MOTIVATIONS OF THE CHARACTER TO BRING IT TO LIFE
• SHOW SUGGESTED ACTION THE COMPANY MAY TAKE IN THE SCENARIO
• MAKE THE AUDIENCE IMAGE THEMSELVES IN THE ROLE
CYBERTREKING.COM
Paul Ormonde-James
8
TECHNIQUES OF STORY TELLING
• A PRIME EXAMPLE IS IN AGILE MANAGEMENT IN STORY BOARDS – SHOW THE JOURNEY
• BUILD THE RIGHT VISUALISATION – PICTURES TELL A 1000 WORDS
• VISUALISATIONSMUST HAVE STRONG DATA TO SUPPORT
• THE BEST VISUALISATIONS ARE THE SIMPLE ONES THAT THE STAKEHOLDER WILL ASSOCIATE WITH
• KEEP IT SIMPLE STUPID
• EMPATHY – THINK LIKE THE STAKEHOLDER
CYBERTREKING.COM
Paul Ormonde-James
9
DIFFERENCES SUPPORT CONCEPTS
• USE OF BAR CHARTS, PIE CHARTS, LINE GRAPHS, LOCATION MAPS, DIFFERENCE CHARTS ETC
• ASSURE THE VISUALISATION IS NOT AMBIGUOUS AND IS OBVIOUS – TO ALL
• NO GRAPHIC TRICKS – LIES , DAM LIES, & STATISTICS
CYBERTREKING.COM
Paul Ormonde-James
10
THE PRESENTATION
• AGAIN THE TOAST MASTERS SKILLS
• VERY TONE FOR EMPHASIS
• VERBAL AND NON VERBAL QUEUES
• EXPRESSION TO BRING THE AUDIENCE ALONG
• SPEAK WITH CONVICTION
CYBERTREKING.COM
Paul Ormonde-James
11
OBJECTIVE OF OUR ANALYSIS
• TO USE DATA AS THE TOOL TO SHOW INSIGHTS THAT PEOPLE HAVE NOT SEEN BEFORE
• TO ADD VALUE THROUGH OUR SKILLS IN OBSERVATION, CURIOSITY, UNDERSTANDING, DATA
MANIPULATION AND "JOINING THE DOTS"
• TO BOLDLY GO WHERE NO ONE HAS GONE BEFORE – BIT TREKY !
CYBERTREKING.COM
Paul Ormonde-James
12
USES
• STORY TELLING IS NOT JUST FOR ANALYTICS
• APPLICATIONS I HAVE USED THIS TECHNIQUE
• DATA GOVERNANCE
• ADVANCED PREDICTIONS
• COMPETITIVE INTELLIGENCE
• SCENARIO ANALYSIS
• RISK ANALYSIS
• SITUATION ANALYSIS
CYBERTREKING.COM
Paul Ormonde-James
13
CONCLUSIONS
• ANALYTICS IS MORE THAN NUMBERS
• ANALYTIC & DATA LEADERS MUST COMMUNICATE BY TELLING STORIES
• STORIES HAVE BEEN THE ESSENCE OF KNOWLEDGE TRANSFER FOR TIME IMMEMORIAL
• STORIES IGNITE THE IMAGINATION AND CONVEY THE KNOWLEDGE GAINED TO ALL
• BECOME A STORY TELLER AND FLOURISH IN THE WORLD OF DATA
Paul Ormonde-James
https://www.linkedin.com/in/ormondejames

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data story telling by Paul Ormonde-james 2016

  • 2. CYBERTREKING.COM Paul Ormonde-James 2 POWER OF DATA SCIENTISTS • GAINING GREATER INSIGHTS INTO COMPLEX DATA • ABILITY TO LEVERAGE SOPHISTICATED MATHEMATICAL TOOLS AND ALGORITHMS TO ANALYSE DATA • ABILITY TO CREATE COMPLEX MODELS TO LOOK AT FACETS OF DATA • ABILITY TO CORRELATE AND PREDICT BASED ON COMPLEX ALGORITHMS • …..ABILITY TO COMMUNICATE?
  • 3. CYBERTREKING.COM Paul Ormonde-James 3 WHAT COULD BE THE DOWN SIDE? • UNDERSTANDING THE FINDINGS FROM THE DATA SCIENTIST HYPOTHESIS AND RECOMMENDATIONS • TRUSTING THE RECOMMENDATIONS AND FINDINGS • GETTING TO THE OUTPUT AND ACTION REQUIRED WITHOUT BEING A DATA SCIENTIST • CONVEYING SOMETIMES COMPLEX CONCEPTS SIMPLY TO A VARYING AUDIENCE • GAINING CREDIBILITY VIA SIMPLICITY • TRUSTING "THE BLACK BOX" – TRUST ME I'M A DATA SCIENTIST!
  • 4. CYBERTREKING.COM Paul Ormonde-James 4 THE INTUITIVE VISUALISATION • DATA STORY TELLING – USING THE POWER OF NARRATIVE TO COMMUNICATE FINDINGS IN A WAY THAT RESONATES WITH STAKEHOLDERS • DELIVERING A STORY THAT CONNECTS THE DOTS – SOMETIMES DS JUMP STEPS! • GUIDES THE VIEWER THROUGH THE PROCESS OF FORMULATING A QUESTION AND LEADS AUDIENCE TOWARDS THE DESIRED CONCLUSION – VIA DATA. • PRODUCING GUIDED NARRATIVE WITH PICTURES AND WORDS, THOUGHTS AND CONCEPTS TO CONCLUSIONS AND RECOMMENDATIONS.
  • 5. CYBERTREKING.COM Paul Ormonde-James 5 FIRST STEP – A GOOD STORY • WHAT IS THE QUESTION YOU ARE TRYING TO SOLVE? DOES EVERYONE AGREE? • EXPRESS IT SIMPLY IN STAKEHOLDER TERMS – LEAVE OUT THE COMPLEX ANALYTICS TERMINOLOGY • REMOVE ANY ITEMS THAT DOES NOT SPECIFICALLY RELATE TO THE ISSUE – STAY ON TRACK • REMEMBER THE TOAST MASTERS APPROACH • SET THE SCENE • RISING ACTION • CLIMAX • FALLING ACTION • COMPELLING CONCLUSION
  • 6. CYBERTREKING.COM Paul Ormonde-James 6 WHAT CONTENT IS NEEDED? • SETTING THE SCENE • THE REAL ISSUE BEING CONSIDERED, WHY? • RISING ACTION • BUILDING UP THE QUESTIONS AND THE ACTUAL DATA REQUIRED – THE INVESTIGATION FOLLOWING THE CLUES • WHAT IS HAPPENING, TO WHOM?, WHERE , WHEN,, HOW • CLIMAX • THE PIVOTAL DISCOVERY – THE AH AH MOMENT, THE LIGHT BULB SWITCHING ON! • THE CLUES COME TOGETHER TO REVEAL THE ANSWERFALLING ACTION • THE ULTIMATE SOLUTION AND ALTERNATIVES • CONCLUSION • THE RECOMMENDATION
  • 7. CYBERTREKING.COM Paul Ormonde-James 7 MAKE IT PERSONAL AND GIVE IT LIFE • TRY TO TELL THE STORY THROUGH THE EYES OF SOMEONE – A CUSTOMER, A VENDOR, A ACTUAL GROUP • POINT OUT THE MOTIVATIONS OF THE CHARACTER TO BRING IT TO LIFE • SHOW SUGGESTED ACTION THE COMPANY MAY TAKE IN THE SCENARIO • MAKE THE AUDIENCE IMAGE THEMSELVES IN THE ROLE
  • 8. CYBERTREKING.COM Paul Ormonde-James 8 TECHNIQUES OF STORY TELLING • A PRIME EXAMPLE IS IN AGILE MANAGEMENT IN STORY BOARDS – SHOW THE JOURNEY • BUILD THE RIGHT VISUALISATION – PICTURES TELL A 1000 WORDS • VISUALISATIONSMUST HAVE STRONG DATA TO SUPPORT • THE BEST VISUALISATIONS ARE THE SIMPLE ONES THAT THE STAKEHOLDER WILL ASSOCIATE WITH • KEEP IT SIMPLE STUPID • EMPATHY – THINK LIKE THE STAKEHOLDER
  • 9. CYBERTREKING.COM Paul Ormonde-James 9 DIFFERENCES SUPPORT CONCEPTS • USE OF BAR CHARTS, PIE CHARTS, LINE GRAPHS, LOCATION MAPS, DIFFERENCE CHARTS ETC • ASSURE THE VISUALISATION IS NOT AMBIGUOUS AND IS OBVIOUS – TO ALL • NO GRAPHIC TRICKS – LIES , DAM LIES, & STATISTICS
  • 10. CYBERTREKING.COM Paul Ormonde-James 10 THE PRESENTATION • AGAIN THE TOAST MASTERS SKILLS • VERY TONE FOR EMPHASIS • VERBAL AND NON VERBAL QUEUES • EXPRESSION TO BRING THE AUDIENCE ALONG • SPEAK WITH CONVICTION
  • 11. CYBERTREKING.COM Paul Ormonde-James 11 OBJECTIVE OF OUR ANALYSIS • TO USE DATA AS THE TOOL TO SHOW INSIGHTS THAT PEOPLE HAVE NOT SEEN BEFORE • TO ADD VALUE THROUGH OUR SKILLS IN OBSERVATION, CURIOSITY, UNDERSTANDING, DATA MANIPULATION AND "JOINING THE DOTS" • TO BOLDLY GO WHERE NO ONE HAS GONE BEFORE – BIT TREKY !
  • 12. CYBERTREKING.COM Paul Ormonde-James 12 USES • STORY TELLING IS NOT JUST FOR ANALYTICS • APPLICATIONS I HAVE USED THIS TECHNIQUE • DATA GOVERNANCE • ADVANCED PREDICTIONS • COMPETITIVE INTELLIGENCE • SCENARIO ANALYSIS • RISK ANALYSIS • SITUATION ANALYSIS
  • 13. CYBERTREKING.COM Paul Ormonde-James 13 CONCLUSIONS • ANALYTICS IS MORE THAN NUMBERS • ANALYTIC & DATA LEADERS MUST COMMUNICATE BY TELLING STORIES • STORIES HAVE BEEN THE ESSENCE OF KNOWLEDGE TRANSFER FOR TIME IMMEMORIAL • STORIES IGNITE THE IMAGINATION AND CONVEY THE KNOWLEDGE GAINED TO ALL • BECOME A STORY TELLER AND FLOURISH IN THE WORLD OF DATA Paul Ormonde-James https://www.linkedin.com/in/ormondejames