1. IT @ 2013
Some general observations
Piet Haers – QBE RE (Europe) SECURA Branch
Major source: The New Normal by Peter Hinssen
if you like my presentation you definitely need to buy that book !!

2. 2
My journey

3. 3
IT world 15 years ago & today
before today

4. 4
IT world 15 years ago & today
Digital
Only at
work
Digital
Present all
over in our
private life
before today

5. 5
IT at work & at home
At work At home

6. 6
IT department
before today
TECHNOLOGY
USING
TECHNOLOGY
TO
INNOVATE
IT employees:
Focus on knowing the
technology
IT employees:
Focus on knowing the
business

7. 7
IT department
before today
Building software
Flexible and rapid
development

8. 8
IT department
before today
Building software
Flexible and rapid
development

9. 9
IT model ?

10. 10
IT model ? Atoms vs bits company
Atoms company Bits company
Produces GOODS Produces DATA
IT =
support to production
line
IT =
core production
machines
IT makes the
difference
IT must be business
specific
IT can be generic
OUTSOURCING OUTSOURCING

11. 11
Information management
today tomorrow
Focus on
structured data
Today’s challenge:
non-structured data

12. 12
Information challenges
• Information reduction

13. 13
Information challenges
• Pro-active informaton : cfr Amazon.com

14. 14
What’s next ?