The purpose of the book “Performance Master: Take a Holistic Approach to Unlock Digital Performance “is to provide an in-depth understanding and share unique insight about how to take a holistic approach to measuring and managing enterprise digital performance. Without measurements, it can be hard to tell whether attempted improvements achieve the expected results or not. It's fair to say that any organization didn't have a systematic approach to performance assessment and measurement at both strategic and operational level has a giant blind spot that is impairing their performance. A well-designed performance management system is a necessary foundation for continuous improvement.

1. Performance Master
Take a Holistic Approach to Unlock Digital Performance
Pearl Zhu
The Author of “Digital Master” Book Series (17+
Books & “Future of CIO” Blog (3800 + Postings)
WWW.PEARLZHU.COM
CIO MASTER
Digital IT
DIGITAL MASTER

2. Title: Performance Master
Sub Title: Take a Holistic Approach to Unlock Digital
Performance
Author:
Pearl Zhu
ISBN: 978-1-387-03350-8
Copyright Date:
June. 2017
About “Performance Master”

3. Author: Pearl Zhu
Digital Master Book Series
( 17 Books)

4. Summary Performance Master
The purpose of the book “Performance
Master: Take a Holistic Approach to
Unlock Digital Performance “is to
provide an in-depth understanding and
share unique insight about how to take
a holistic approach to measuring and
managing enterprise digital
performance.

5. Chapter 1 Digital Performance Assessment
Making an objective assessment is the first step
in performance management. Corporate
Performance Management is a management
control from the strategy till shop floor.
Managing performance means evaluating
performance and understanding results, setting
metrics, fixing plans, and making decisions to
ensure it happens.
.

6. Chapter 2 Digital Performance Indicators
"If you can't measure, you can't manage," the
legendary management guru Peter Drucker
once asserted. He was right, just not right
enough. The fact of the matter is that it's a lot
easier to get metrics wrong than right, and the
damage caused from getting them wrong
usually exceeds the potential benefit from
getting them right. Choosing the right KPIs is
crucial.

7. Chapter 3 Digital Performance Dots Connection
Hyper-connectivity is one of the most
critical digital characteristics. It is
important to connect the dots between
performance management and other
management disciplines, to understand that
digital business development &
transformation is the paradigm shift which
takes a multidisciplinary approach.

8. Chapter 4 Digital Performance Dash/Score Board
The balanced scorecard is the balanced scorecard
model offers a way for a corporation to gain a
wider perspective on its strategic decisions. A
business dashboard is "an easy to read, often
single page, real-time user interface, showing a
graphical presentation of the current status
(snapshot) and historical trends of an
organization’s key performance indicators.

9. Chapter 5 Digital Performance Maturity
Enterprise Performance Management is the
integration of multiple methods to make better
decisions and implement the strategy
seamlessly. The company’s performance is
directly related to the decisions people make
every day—from executives to the frontline,
across functional areas and regions.

10. Conclusion Return on Digital Transformation
Enterprise Performance
Management is a multidisciplinary
management discipline to run
numbers in context, leverage data to
tell stories, and get results related to
business goals, and keep the
business digital fit for the long term.

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