Need to Know is not a typical training company. Rather than providing courses designed to fit a generic need, Need to Know develops bespoke, tailored training courses to fit a client’s training or skills gaps. We bring proven capabilities in developing, delivering and reviewing training to the professional intelligence and security services, military, and police. Do your staff feel threatened at work? Do you interact with the public? Involved in sales? Talk to us today.

1. Real
Intelligence
Training

2. With extensive backgrounds in Australia’s intelligence
community, Need to Know – Real Intelligence Training provides
specialised training on practical, real-world skills designed
to tackle the toughest investigative, analytical, information
collection, deployment and situational awareness challenges
for companies and Government Departments that face threats.
Need to Know is not a typical training company. Rather than providing courses
designed to fit a generic need, Need to Know develops bespoke, tailored training
courses to fit a client’s training or skills gaps.
We bring proven capabilities in developing, delivering and reviewing training to
professional intelligence and security services, military and police.
Our tried and tested training methodology is critical for organisations needing
something more than that offered by traditional training companies.
Real Intelligence
Training

3. Are your employees ever put in
risky or uncertain situations?
Do your people know how to identify,
assess and measure threats, risks and
priorities? Do they know the indicators
to look for?
Would it help if employees had a better
understanding of the insider threat and
the damage one person can cause?
Is your organisation’s security
culture based on a commitment and
adherence to strong policies and
procedures, or hopeful thinking?
Should an attack occur, who in
your company deals with the
consequences?
Do your investigators know
how to strategically analyse tactical
information to quickly and confidently
identify information gaps?
Have you had, or could you have,
an incident at or near your workplace
that has led to your employees
feeling threatened or scared?
Why
Need To Know

4. Need to Know training is
for government and industry that have
employees in the following sectors:
Security & Protection
Law Enforcement
Border Protection
Intelligence Agencies
Assessment, Strategic
& Tactical Analysis
Fraud & Investigation
Compliance
Legal
Customer Service
Finance & Insurance
Retail
Hospitality
Mining & Energy
Health & Safety
Media
Events Coordination
Who uses
our services

5. Our training is suitable for
organisations that:
need protection from the malicious
insider threat, or conduct internal
investigations;
have critical infrastructure assets;
conduct or review investigations;
analyse data or information;
assess threat, risk or priority;
provide front-line customer service;
are involved in sales;
interact with members of the public;
elicit information from vulnerable, deceptive or
uncooperative people;
deploy employees to remote, dangerous or unfamiliar
environments;
require employees to be alert and aware of their surroundings;
are susceptible to commercial espionage;
have or need internal security practices or policies;
require asset protection; or
use practical information collection skills.
Who our courses
are for

6. Insider Threat Awareness/
Malicious Insider Threat workshop
The inability to accurately predict if someone is
going to become a malicious insider is one
of the biggest security challenges faced by
government and business today. Most insider
attacks are deliberate, but some employees
compromise their organisation unwittingly
through poor judgement or a lack of security
understanding. The scale of harm one
individual can inflict is disproportionately
large, and organisations need to be alert
to the indicators of a potential threat. Early
detection is critical.
SKILLS DEVELOPMENT
Our insider threat will give you
the skills to:
identify indicators of a potential insider threat
understand behaviours and motivations
build a strong security culture
develop organisational resilience
better manage potential threats
What training
we offer
SAMPLE COURSES

7. Situational Awareness and Personal Safety
Using security awareness techniques developed by intelligence agencies and law
enforcement, the situational awareness skills we teach are practical and tailored to the
current security threat environment.
Effective personal security awareness and counter-surveillance techniques can help you
identify and take action against potential threats before they happen, whether they come
from a disgruntled customer or client, criminal elements, or those otherwise seeking to take
advantage of or intimidate your staff.
These skills are particularly important if you work in front-line customer service, roles
requiring public interaction (particularly with potentially violent or criminal elements), or
even in a role where your personal vehicle is parked in a non-secure location near your
workplace.
SKILLS DEVELOPMENT
Our situational awareness and personal safety training will give
you the skills to:
understand the current security environment
actively manage own personal safety and enhance
understanding
apply situational awareness and physical
security measures to your environment
identify and respond to perceived and real
threats to personal safety
build familiarity with surveillance
capabilities and counter-measures
understand and demonstrate the
fundamental principles of counter-
surveillance
demonstrate enhanced situational
awareness and the ability to interpret the
environment and people around you to
better ensure your personal safety
Continued
What training we offer
OTHER SAMPLE COURSES

8. Investigative Tools
and Techniques
We teach investigative processes that can be
practically applied using a range of analytic tools
and techniques. We examine different types of
creative and critical thinking and the impact the
human brain has on reasoning, investigations and
analysis. We look at identifying bias, mindset and
assumption issues and introduce methods for
overcoming them.
Our training introduces methods designed
exclusively by Need to Know on identifying,
assessing and measuring threat, risk and
priority. If your organisation deals with multiple
investigations or needs to measure threat and
risk, this unique, powerful tool is perfect for you.
SKILLS DEVELOPMENT
Our investigative tools and techniques
training will give you the skills to:
identify the components of an investigation
generate considered and prioritised
information requirements
prepare information collection plans
apply a range of analytical tools and
techniques to work more effectively and
efficiently
collect, assess and judge information
assess and measure threat, risk and
priority
avoid common investigative pitfalls and
work to reduce the impact of bias
Introduction
to Intelligence
In our work and daily lives we are often
confronted with incomplete, incorrect
or deliberately misleading information.
Information can come in any form –
written, spoken, audio, visual, open
source or classified. It is just information
until it is collated, evaluated and
assessed for its meaning. We focus
on understanding information and how
it becomes intelligence, how it differs
from evidence and how it can be used
to identify security threats and protect
commercial interests.
SKILLS DEVELOPMENT
Our sessions introducing
intelligence will give you the skills to:
identify the differences between
information, intelligence and
evidence
understand how information is
collected, handled and assessed
understand and apply knowledge
of the Intelligence Cycle
identify the significance and
urgency of specific information
critically assess and evaluate raw
intelligence
Continued
What training we offer
OTHER SAMPLE COURSES

9. Continued
What training we offer
Interview Tradecraft
We can help you develop the skills required
to conduct difficult or complex interviews
focusing on information collection
in a hostile environment or with
uncooperative subjects. Our training will
help you to prepare for and understand
the skills necessary to conduct effective
interviews and make clear, accurate
and supported assessments. We
will show you how to communicate
your findings, construct a defendable
argument and be able to make logical
and sustainable recommendations based
on the information you have collected. We
can teach you to identify deception, to ask
the right questions at the right time, and to
build rapport in order to get the information you
need from an interview.
SKILLS DEVELOPMENT
Our interviewing tradecraft training will give
you the skills to:
prepare for and conduct complex
interviews and debriefings
use effective verbal and non-verbal
communication skills
apply your perception to achieve interview
objectives
understand and detect deception and lies
employ effective strategies to
communicate with uncooperative or
hostile interview subjects
understand and use influence and
persuasion techniques
OTHER SAMPLE COURSES

10. With a proven track record
in developing the skills and
competencies of officers in
intelligence roles, we stand
by our training – both its
content and delivery. We are
not interested in presenting
a course that does not
produce results and we
believe our training speaks
for itself.
Our material is constantly revised,
tested, evaluated and critiqued.
The content is cutting edge and
presented with a focus on real-world,
practical outcomes. The tools and
techniques we provide have been
taught to, and are used by, more
than 100 international agencies
responsible for critical investigations.
By working with you to develop
tailored content, we set firm
deliverables for the training provided,
and measure against these at the
conclusion.
Contact us today for our training
methodology and approach.
Our approach

11. We have over 27 years combined experience as professional
intelligence officers in Australia’s intelligence community.
Our tradecraft has been learnt in counter-terrorism, investigative analysis,
counter-espionage, and security assessments, and we have been deployed to
some of the most unforgiving and high threat environments around the world.
We are skilled facilitators and our unique expertise comes from working
in Australia with domestic security and intelligence agencies and training
international intelligence, military and police services. We keep our content
current and our methods bench marked against new theory and emerging
concepts.
Our workshops are highly engaging and interactive. We involve participants
immediately through facilitated discussions and by bringing our own
personal experiences into the training to show relevance and demonstrate
principles.
We also use syndicated small group activities and realistic scenario exercises
based on Australian case studies to highlight lessons learnt and show how
industry manages developing risks and threats.
As former intelligence officers, we have a range of professional contacts in the
security, law enforcement, intelligence and military around the world. To deliver
the best outcomes for our clients, we ensure our trainers are appropriately
experienced, qualified and motivated to deliver our material. We engage subject
matter experts and skilled practitioners to ensure our clients receive techniques
and methods that are proven to be effective
Our trainers have delivered their courses to the intelligence community, military
and police across Australia. They have also deployed their training across the
Middle East, East Asia, the Sub-continent, Africa, Europe and the Pacific.
We train the professionals – and now we bring it to you.
Our founders

12. Further information
Our courses are affordable, accessible and
directly relevant.
Courses start from $500 per day per person.
Please contact Paul McLeay for more
information and to discuss your needs.
P. 02 9223 7717
M. 0418 610 489
E. admin@needtoknowtraining.com.au
PO Box 5228 Braddon ACT 2612 Australia