A presentation by Mark Darby, Chief Executive of Alliantist and Mike Maiden, Chief Executive of Staffs & West Midlands Probation Trust, looking at 'Approaching the market as an eco-system'. http://www.alliantist.com/

1. Evening Seminar
Approaching the market as an
eco-system
Mike Maiden
Chief Executive of Staffs & West Midlands Probation Trust
Mark Darby
Chief Executive of Alliantist & Achieve More CIC
8 December, 2011

2. Alliances, partners, portfolios & ecosystems
‘An alliance or partnership is where two or more partners work
closely together to achieve something important that one
cannot do or chooses not to do alone.’
‘A partner is an integral participant of the alliance. The alliance
goals would not be achieved without their contribution.’
‘A portfolio consists of different types of partners (and other
parties), and, is generally categorised around the relative value
and importance of the party in meeting the organisation’s
business objectives.’
‘An ecosystem is a functional unit comprising all the organisms
in a particular place interacting with one another and with their
environment, and interconnected by an ongoing flow of energy
and a cycling of materials.
United Nations Atlas of the Oceans
Forest on San Juan Island – source wikipedia
Who are stakeholders in the offender ecosystem?

3. Joining up the offender ecosystem; beyond recording
into engagement
“The criminal justice ecosystem contains
complex relationships and interactions
‘Outside Place’ Quangos &
Central Govt
among its stakeholders. These interactions
are what make the whole thing work (or not).
Commentators & By making the interactions better we can
other Influencers
Sentencers
Probation Auditors/ enhance the way the ecosystem works and
Commissioner Assessors
improve the outcomes from it.
The only way us to achieve this mission is to
Police
Citizens &
Probation equip the participants to get better results,
Offender Service
Communities
Manager Providers together.”
Offender
Other
Commissioners
Other
‘Inside Place’ services
Providers
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4. Probation history
Monolithic? Penned In? Multi-talented?

5. Change over time
• Some diversification
• 54 – 42 – 35
• Outsourcing
• Some voluntary, some forced

6. Getting ahead: two becomes one
Large scale merger
• Capacity & capability
• Increased attractiveness
Ready for competition
• Elegantly performing
• Efficient & effective
• Partner of choice

7. Looking over the horizon
• ‘Best Value’
• Payment By Results
• Sector Engagement
• Public Consultation
• Pooling Budgets and Total Place Working
• Agile Integrated Commissioning

8. New Understanding

9. SWM Perspective
• The “SWM Group”
• Traditional Contracted Services
• Wider Prime Role
• Subcontractor
• Commissioner & Co-Commissioner
• Geographical & Non Geographical

10. From static delivery to dynamic interaction
Other Initiatives underway include:
‘Outside Place’ Quangos &
Central Govt
• Offender engagement
Commentators &
other Influencers
• Sentencer engagement
Probation Auditors/
Sentencers Commissioner Assessors
• Citizen engagement
Police
• PCC engagement
Probation
Citizens & Service
Communities Offender
Manager Providers
Offender
• Policing & Local Authority work
Other
Commissioners
• Integrated Neighbourhood
Other
‘Inside Place’ services
Providers
Management
• Complex family needs?
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11. Engaging Offenders

12. Summary
• Remember the past but look to the future
• Competition and change is opportunity not just threat
• Look holistically for commissioning really effective outcomes
– Improve the interactions of the ecosystem players
– Equip all participants to collaborate, deliver and grow
– Get better results, together
• What will you do differently tomorrow?

13. Questions ?

14. Appendices: Better results starts with a shared understanding
• What is commissioning?
• What should be included in an
end to end approach or
methodology?
• What tools and systems are used
to drive success together?

15. End to end commissioning for sustainable success
Corporate plan Commissioning Commissioning
Objective/s Programme/s
LDU/Service plan/s
Understand
Relationship Portfolio Review Design
• Core
• Contracted
• Collaborative
Commissioning
Initiative
Deliver Commission
Transition
ACJ: Commissioning is the system for ensuring
that the total resource available is used in the
most efficient, effective, equitable and
sustainable way to improve outcomes for
service users.

16. What is pam
An integrated working environment that enables effective, efficient,
informed and intelligent working within and between organisations.
pam offers an attractive,
easy to use platform,
customised for the user
to facilitate key elements
of engagement and
change across the
criminal justice and
other public service
ecosystems.
© 2011 Alliantist - All rights reserved.

17. The PCA Commissioning Toolkit and more in

18. Further Information
Mike Maiden Mark Darby
Chief Executive Chief Executive
Staffordshire & West Midlands Probation Alliantist & Achieve More CIC
Trust
mike.maiden@swm.probation.co.uk mark.darby@alliantist.com
http://www.swmprobation.gov.uk/ http://www.achievemorewithpam.com/
enquiries@swm.probation.gsi.gov.uk http://www.alliantist.com/
http://www.achievemorecic.co.uk/
Tel: 0121 248 6666
Tel: 01273 704500

19. Further Information
Mike Maiden Mark Darby
Chief Executive Chief Executive
Staffordshire & West Midlands Probation Alliantist & Achieve More CIC
Trust
mike.maiden@swm.probation.co.uk mark.darby@alliantist.com
http://www.swmprobation.gov.uk/ http://www.achievemorewithpam.com/
enquiries@swm.probation.gsi.gov.uk http://www.alliantist.com/
Tel: 0121 248 6666 http://www.achievemorecic.co.uk/
Tel: 01273 704500
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