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8-1
Chapter 8
The Marketing Plan
8-2
Industry Analysis
 Provide Sufficient Knowledge Of
Environment
 Broad-Based Assessment Of
Trends
 Competitor Analysis
1) Strengths
2) Weaknesses
8-3
Market Research Steps
1) Define Purpose
2) Gather Data- Secondary
Sources
3) Gather Information- Primary
Sources
4) Analyze/Interpret Results
8-4
Marketing Plan
1) Where Have We
Been?
2) Where Do We
Want To Go?
3) How Do We Get
There?
8-5
Characteristics
of Marketing Plan
Provide Strategy
Based On
Facts/Assumptions
Organization For
Implementation
Short & Long-Term
Continuity
Simple/Short
Flexible
Criteria For Control
8-6
Environmental Factors
Financial Resources
Management Team
Suppliers
Company Mission
8-7
Steps in Plan Preparation
Define Situation
Define Target Market
Consider Strengths/Weaknesses
Establish Goals/Objectives
Define Strategy/Action
8-8
Target Marketing
Market Segmentation
1. ID Bases for Segmenting
2. Develop Profiles
Market Targeting
3. Evaluate Segment Attractiveness
4. Select Target Segments
Market Positioning
5. ID Possible Positioning Concepts
6. Develop Marketing Mix
8-9
Market Segmentation
Customer Characteristics
 Geographic
 Demographic
 Psychographic
Buying Situation
 Desired Benefits
 Usage
 Buying Conditions
 Awareness Of Buying Intention
8-10
Consumer
Market Segmentation
Demographic
Age, Family Size, Education Level,
Family Life Cycle, Income, Nationality,
Occupation, Race, Religion, Residence,
Sex, Social Class
Geographic Region of Country, City Size, Market
Density, Climate
Psychological Personality Traits, Motives, Life Style
Benefits
Durability, Dependability, Economy,
Esteem Enhancement, Status from
Ownership, Handiness
Volume of Use Heavy, Medium, Light
Controllable Elements
Sales Promotion, Price, Advertising,
Guarantee, Warranty, Retail Store
Purchased Service, Product Attributes,
Reputation of Seller
8-11
Industrial
Market Segmentation
Demographic
Number of Employees, Size of Sales,
Size of Profit, Type of Product Lines
Geographic Region of Country
Psychological Degree of Industrial Leadership
Benefits
Dependability, Reliability of Seller &
Support Service, Efficiency in Operation
or Use, Enhancement of Firm’s Earning,
Durability
Volume of Use Heavy, Medium, Light
Controllable Elements
Price, Service, Warranty, Reputation of
Seller
8-12
Government
Market Segmentation
Demographic
Type of Agency, Size of Budget, Amount
of Autonomy
Geographic Federal, State, Local
Psychological Degree of Forward Thinking
Benefits
Dependability, Reliability of Seller &
Support Services
Volume of Use Heavy, Medium, Light
Controllable Elements Price, Reputation of Seller
8-13
Marketing Strategy
Product/Service
Pricing
 Costs
 Markup/Margin
 Competition
Distribution
Promotion
Consumer vs.
B2B
Budget
Implementation
Monitor Progress
Contingency
8-14
Product Mix
Quality
Assortment
Breadth/Depth of Line
Warranty
Guarantee
Service
Package
8-15
Price Mix-Relationships
$ Price/Consumer Reactions
$ Price/Cost
$ Price/Competitive Reactions
8-16
Distribution Mix
Channels
 Retailers
 Wholesalers
 Representatives
Physical Distribution
 Storage
 Inventory
 Transportation
 Warehousing
8-17
Distribution Channel Selection
Degree of
Directness
 Market Conditions
 Product Attributes
 Cost Benefits
 Venture Attributes
Number of Channel
Members
 Intensive
 Selective
 Exclusive
Channel Member
Selection Criteria
 Reputation
 Services Provided
Number of
Channels- 1 or
Multiple Target
Markets
 1 Channel
 Multiple Channels
8-18
Why Plans Fail
Lack of Real Plan
Lack of Adequate
Analysis
Unrealistic Goals
8-19
Promotion Mix
Advertising
Personal Selling
Publicity
Sales Promotion
8-20
Marketing Plan
Your Name
8-21
Market Summary
Market: Past, present, and future
 Review changes in market share, leadership,
players, market shifts, costs, pricing, and
competition
8-22
Product Definition
Describe the product or service
being marketed
8-23
Competition
The competitive landscape
 Provide an overview of product competitors,
and their strengths and weaknesses
 Position each competitor’s product against
the new product
8-24
Positioning
Positioning of product or service
Statement that distinctly defines the product
in its market and against its competition over
time
Consumer promise
 Statement summarizing the benefit of the
product or service to the consumer
8-25
Communication Strategies
Messaging by audience
Target consumer demographics
8-26
Packaging and Fulfillment
Product packaging
Discuss form factor, pricing, look, and
strategy
Discuss fulfillment issues for items not
shipped directly with the product
COGs
 Summarize cost of goods and high-level bill
of materials
8-27
Launch Strategies
Launch plan
If product is being announced
Promotion budget
Supply backup material with
detailed budget information for
review
8-28
Public Relations
Strategy and execution
 PR strategies
 PR plan highlights
 Have backup PR plan including editorial
calendars, speaking engagements,
conference schedules, etc.
8-29
Advertising
Strategy and execution
 Overview of strategy
 Overview of media and timing
 Overview of ad spending
8-30
Other Promotion
Direct marketing
Overview of strategy, vehicles, and timing
Overview of response targets, goals, and
budget
Third-party marketing
 Co-marketing arrangements with other
companies
Marketing programs
 Other promotional programs
8-31
Pricing
Pricing
 Summarize specific pricing or pricing
strategies
 Compare to similar products
Policies
 Summarize policy relevant to understanding
key pricing issues
8-32
Distribution
Distribution strategy
Channels of distribution
 Summarize channels of distribution
Distribution by channel
Show plan of what percent share of
distribution will be contributed by
each channel – a pie chart might be
helpful
8-33
Vertical Markets/Segments
Vertical market opportunities
 Discuss specific market segment
opportunities
 Address distribution strategies for those
markets or segments
 Address use of third-party partner role in
distribution to vertical markets
8-34
International
International distribution
 Address distribution strategies
 Discuss issues specific to international
distribution
International pricing strategy
Localization issues
 Highlight requirements for local product
variations
8-35
Success Metrics
First year goals
Additional year goals
Measures of success/failure
Requirements for success
8-36
Schedule
18-month schedule highlights
Timing
 Isolate timing dependencies critical to
success

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The Marketing Plan