1. CURRICULUM'VITAE'
OSVALDO DE JESUS ROCHA GOMES
07778 932 994 – osvaldogomes09@gmail.com
26 Willow Lodge - Cottons Approach - Romford - Essex RM7 7LG
PERSONAL SUMMARY
I am a hardworking individual who has a solid background in Administration and Customer Services. I enjoy
communicating with different people on a daily basis in person and on the telephone and being able to help them in
any way that I can within my role.
I love to be organised and I prioritise my work each day through writing lists and having a plan of what I need to
achieve.
I am a team player and work well with other people but I am also able to work on my own initiative and enjoy a
happy mix of this in my environment.
I have good administration skills but always keen to learn new skills to help me within the role I do. I am now
seeking a long term career in the housing sector and feel that with my past accomplishments that I would be asset
to any company.
For over 4 years I was a member of Chartered Institute of Housing, where I received a free weekly copy of Inside
Housing Magazine that kept me fully updated on everything in the social housing world.
I have a Diploma in Housing Studies, in which provide me with the necessary skills to work within both private and
social housing roles. Areas such as housing development and management, frontline housing support services,
management posts in Local Authorities and Registered Social Landlords (RSL). This course was Focus on the
policy, management and economic aspects of housing in a UK and European context, and covers housing law,
housing development and housing management.
OBJECTIVE
“Following a return to United Kingdom, I am now looking to secure a challenging and rewarding new role where I can put
previous experience gained within management services to best use”
CAREER HISTORY
DIRECTOR AND COMMERCIAL MANAGER 12/2011 – 30/07/2015
GRUPO JRT CHICK (www.grupojetchick.com) PORTUGAL AND BRAZIL
As a Director and a Commercial Manager I had to oversee company needs, handled daily business issues,
managed company associations, and recognized business opportunities. I also had be constantly communicating
and negotiating with clients and business associates. I also continuously worked to strategically expand, preserve
or improve the company’s procedures, standards or policies while sticking to business edicts and regulatory
guidelines. In order to do commercial management with success I had to be a typically corporate manager and be
in charge of marketing. My department handles the client accounts and corporate relationships that fall under a
commercial manager’s portfolio. As a Commercial Managers I was required to utilise my knowledge of business
law to verify, oversee or approve commercial agreements and documentation.
The responsibilities of a Commercial Manager included:
 Assisting commercial directors
 Resolving contractual and commercial problems
 Working with contract managers
 Discovering areas that are not in keeping with regulation practices
 Offering direction and instruction
 Reviewing, scrutinizing, and developing operational process flows
 Ensuring that the financial aspects and impact of a contract are clear to all parties
 Risk assessment
 Ensuring that all stakeholders, such as administration, operations, and finance understand and adhere
to contractual obligations; reflecting them accurately
 Managing daily operations

2. CURRICULUM'VITAE'
SCHOOL COORDINATOR AND ENGLISH TEACHER 01/04/2013 to 30/07/2015
UPTAKE Idiomas – (www.uptakeidiomas.com.br) - Brazil
My profile as Uptake coordinator was as follows:
To know the English language and its structure;
 Have an oral fluency in both the mother tongue and in English.
 Have the field of pedagogical techniques applied by Uptake;
 Have leadership skills;
 Being skilled and flexible in dealing with people.
 To be a bridge between the business and educational sectors.
 Be creative, responsible, proactive and organized.
 Be committed to results.
 Being concerned about my own personal, professional growth and the school's growth.
My main functions:
 Apply placement test in prospects, as necessary;
 Instruct the commercial sector allocation of the courses;
 If upgrade in relation to the offered products;
 Analyze notices in enrollment of students (diseases, etc.);
 Assist teachers in relation to the approach with students;
 Develop educational duty schedules Upgrade system;
 Perform teaching monitoring and providing feedback to parents and students; - Monitor frequency;
 Install schedule extra activities;
 Hiring new teachers;
ACADEMIC QUALIFICATIONS
September - 2003 – June, 2008 Diploma in Higher Education in Housing Studies
February - 2003 - Certificate in Housing & Welfare Management
September - 2002 – May 2003 - Certificate in Governance – Stage 1⁄2
September - 1989 – July 1992 - Diploma in Administration & Commerce - Level 2
September - 1992 – July 1995 - Certificate in Technique of account level 3
September - 1987 – July 1995 - GCSEs including English and Mathematics
INDEPENDENT COURSEWORKS
 Certificate of Appreciation - Unicef (UK)
 Certificate How to find and get jobs (UK)
 Certificate of introducing governance of schools (UK)
 Certificate in asset management planning (UK)
 Certificate in R.E. work and collective worship (UK)
 Certificate in Leadership Team Appointment (UK)
 Certified in gifted and talented (UK)
 Certificate in special education inclusive education (UK)
 Certificate in monitoring and evaluation (UK)
 Certificate in parent governor (UK)
 Certificate The new framework Ofsted (UK)
 Awareness course certificate for disability (UK)
 Certificate in Practical Course and Advanced Management of Housing and Social Welfare (UK)
 Certificate in Introductory Course Spreadsheets (spreadsheets) MS 2000 (UK)
 Diploma AMADEUS – Reissues, Emissions and Refunds, Rates & Reservations (PT)
DRIVING LICENCE: A - B1 – B – D1 – D
PERSONAL INTEREST
I enjoy reading, learning new skills, doing jogging and making new friends
REFERENCES - Available on request.
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