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HANA I SABANEH
Contact: +971 509332599 Email: shabanehhana1@gmail.com
Address: PO Box: 28031, Abu Dhabi, UAE
EVENT AND MARKETING MANAGEMENT AND TRAINER
Synopsis:
 Dynamic & accomplished professional with 21+ years of versatile exposure across diverse organizational domains.
 Currently functioning as General Manager with Success steps for conferencing and seminars .
 Possess good knowledge of negotiation & contract administration, collation of market intelligence, sourcing,
purchasing services.
 Proficient in assessment of present & future market opportunities.
 Manage facilities & logistics and implement processes & systems aimed at optimizing costs, effort and resources.
 Liaise with external agencies, local vendors & contractors in compliance to regulations and policies.
 Focus on storage & issue of materials to users including sending enquiries, preparing comparative statement and
purchase order files.
 Represent the organization in negotiating contracts with clients.
 Significant exposure in all type of operations and negotiation with speakers local and abroad
 Work under tight deadlines and delivering results under demanding work conditions.
 Excellent marketing skills.
 Developed special leading skills due to my experience in training in understanding customer requirements and
coaching
 Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical,
decision making and leadership capabilities to enhance organizational objectives.
 Human relationship skills: Leadership, Motivation Techniques, Communication skills.
 Presentation Skills.
 Strong Analytical and problem Solving Skills Effective Listening & Negotiation arts.
 Training Skills.
 Ability to follow up tasks that spread over a long period and a wide range.
 Ability to adapt in multi-cultural environment
 Spreads the environment of trust and cooperation
Core Competencies:
 Marketing
 Contract Negotiations
 Vendor Management
 Client representation
 Events Project management
 Training and coaching
 Cross Functional Team Coordination
CAREER HISTORY
Success steps for conferencing and seminars
Success steps training and consultation
Managing director, OCT. 2011 till date
Job Profile:
As managing director of Success steps for conferencing and seminars
 Managing day to day activities for the office.
 Annual budget planning for the regional offices
 Coordinating human resource activities.
 Planning the general corporate annual objective and goals in coordination with Senior management.
 Periodic reporting to the CEO and Board of directors.
 Managing the heads of divisions.
 Managing the head of public relations department (Identify main client groups and audiences and determine the
best way to communicate publicity information to them).
 Working as a business development manager , new opportunities and opening new markets
 Updated advertisements in newspaper, TV, web site and social media sites.
 Study and plan expansion of the organization to GCC.
 Event organizing and management Public relation plans
 Media plans
 Finishing deals with sponsors.
 Submitting tenders
 Preparation of necessary presentations for each event in coordination with division heads. Planning & managing
public seminars, exhibition, advertising, catalogues, and customer database.
 Responsible for customer service & business development.
As Managing Director of success steps training and Consultation
 Educational Training / Marketing Consultant, Corporate Team leader
 Set out the annual training agenda in coordination with training division director.
 Creating new opportunities and ideas for training courses.
 Establish potential partnerships with clients.
 Corporate Team leader for outdoor marketing customers.
 Preparing and submitting proposals.
 Marketing &Training Consultant for oil companies, banks, and other corporates
 Coordinator and responsible for all gas& petroleum companies courses like: ADNOC, ADDC, ADCO, NDC, ADMA,
TAKREER, BOROUGE, GASCO, ADGAS.
 Preparing customized programs for the petroleum companies, governmental entities.
 Responsible for yearly training plans.
Major events
 Achievements of Knowledge management conferences (2012 ,2013,2014) www.km-me.com
 Corporate social responsibility (version 2012 ,2013,2014) www.csr-gcc.com
 Leadership communication version (2012,2013,2014)www.lc-me.com
 Sales & marketing version( 2013,2014 ) www.sm-me.com
 The reality and prospective of manufacturing in UAE. (2013) www.sscs.ae/factory
 Abu Dhabi Ramadan forum(2012 /2013 /2014)www.sscs.ae/ramadan
 The 8th DGZI Congress. (2013) www.dgzi-agic.ae
 Overall planning for all events (from ideas to execution )
Al Hoson unversity
2010 -2011
Designation Duration
Training consultant
English lecturer in CEC(continuous education center )
Job Profile:
As training Consultant
 Corporate team leader for outdoor marketing customers.
 Introducing the CEC for the clients.
 Visiting customers and promoting for the CEC courses.
 Arranging meetings with clients.
 Bringing yearly training plans and working on them.
 Preparation of marketing plans and strategies
As English lecturer in CEC
 English Language Instructor:
 Instruct students through lectures, discussions, and demonstrations in English subject.
 Prepare, administer and grade tests and assignments to evaluate students’ progress.
 Prepare and deliver lectures to students on English language.
 Evaluate and grade students' class work, assignments, and papers.
 Advise students on academic and vocational curricula, and on English related issues.
 Teach English to different level utilizing most modern and technical methods.
 Train different people in using English for specific purpose like business English.
 Manage the English department successfully utilizing advance office administration skill.
 Organize special courses for beginners’ level.
 Establish clear objectives for all lessons, units and communicate those objectives to students.
Al Khwarizmi International College / Kings College (U.K)
2008 – 2010
Designation Duration
Director of studies at Kings college of English
Deputy manager of studies at King’s college of English
Job Profile:
As Director of studies at King’s college of English
 Put strategies to deal with teachers, coordinators, costumers, colleges, and administration.
 Organizing work flow in the training center
 Attend meetings with clients
 Managing office from A-Z,( Sending E-mails , Writing reports, interviewing new teachers, hiring teachers, signing
certificates, dealing with every and any problems)
As Deputy manager of studies at King’s college of English
 Put strategies to deal with teachers, coordinators, costumers, colleges, and administration.
 Organizing work flow in the training center
 Attend meetings with clients
 Managing office from A-Z,( Sending E-mails , Writing reports, interviewing new teachers, hiring teachers, signing
certificates, dealing with every and any problems)
 Following up with schedules
Working as an English instructor, teaching English as a second language (ESL):
English Language Instructor
Job Profile:
 Instruct students through lectures, discussions, and demonstrations in English subject.
 Prepare, administer and grade tests and assignments to evaluate students’ progress.
 Prepare and deliver lectures to students on English language.
 Evaluate and grade students' class work, assignments, and papers.
 Advise students on academic and vocational curricula, and on English related issues.
 Teach English to different level utilizing most modern and technical methods.
 Train different people in using English for specific purpose like business English.
 Manage the English department successfully utilizing advance office administration skill.
 Organize special courses for beginners’ level.
 Establish clear objectives for all lessons, units and communicate those objectives to students.
 Teaching English language Courses
 Effectively handled and taught students.
 Fluent in English with Received Pronunciation.
 Teaching experience at Elementary, Secondary and Post-Secondary levels
 Experience in teaching English to speakers of other languages.
 Proficiency in the use of Information Technology in teaching is required
 Willingness to work in a dynamic and changing environment
 Ability to work effectively with culturally diverse population
 Excellent communication skills, creativity and talent for administration
 Proven experience in developing creative and innovative strategies in teaching
 Teaching all kind of English courses such as (General English ,Business English, Spoken
 English ,IELTS ,TOFEL ,and any other related courses)

Experience in Canada
Customer and technical support 2005-2008
Job Profile:
 Employed on a temporary and part time basis as customer and technical support at various companies in Winnipeg
city –Manitoba /Canada
Experience in teaching for the Ministry of Education
English teacher 1993 – 2001
Designation Duration
AL Mussafah Primary school 2001- 2003
Asmaa Bint Omees Primary School for Girls 1999- 2001
Al Yamama Primary School for Girls 1994-1999
Ashbal Al Quds Private School 1993-1994
Job profile
 Teaching English as a second language for different grades
Private Educational Institutes
Part time jobs over a period of 3 years
Job profile
English Teacher
 Special English programs for governmental personnel.
 English training courses for private companies’ personnel.
ACADEMICS
 Bachelors in business administration in finance from Campbell university in Feb 2013
 English language and teaching Diploma
PROFESSIONAL DEVELOPMENT
 Graduated in May1993 from Al Ain College in the
United Arab Emirates
 Science studies (Completed first year program in
May 2005 at the University of Manitoba –Canada
 Special courses and certificates
 Microsoft Office &Internet, Trained on & utilized
various computer soft wares.
 Dealing with CRM (Customer Relationship Manager)
and data collection.
 ICDL certificate
 Human resources management certificate
 Knowledge management courses.
 Event management courses.
 Sales and Marketing courses.
Date of birth: 12th
March 1973; Languages Known: English, Arabic
Nationality: Canadian
Reference: Available on request
Private Educational Institutes
Part time jobs over a period of 3 years
Job profile
English Teacher
 Special English programs for governmental personnel.
 English training courses for private companies’ personnel.
ACADEMICS
 Bachelors in business administration in finance from Campbell university in Feb 2013
 English language and teaching Diploma
PROFESSIONAL DEVELOPMENT
 Graduated in May1993 from Al Ain College in the
United Arab Emirates
 Science studies (Completed first year program in
May 2005 at the University of Manitoba –Canada
 Special courses and certificates
 Microsoft Office &Internet, Trained on & utilized
various computer soft wares.
 Dealing with CRM (Customer Relationship Manager)
and data collection.
 ICDL certificate
 Human resources management certificate
 Knowledge management courses.
 Event management courses.
 Sales and Marketing courses.
Date of birth: 12th
March 1973; Languages Known: English, Arabic
Nationality: Canadian
Reference: Available on request

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Resume - Hana I Shabaneh (1)

  • 1. HANA I SABANEH Contact: +971 509332599 Email: shabanehhana1@gmail.com Address: PO Box: 28031, Abu Dhabi, UAE EVENT AND MARKETING MANAGEMENT AND TRAINER Synopsis:  Dynamic & accomplished professional with 21+ years of versatile exposure across diverse organizational domains.  Currently functioning as General Manager with Success steps for conferencing and seminars .  Possess good knowledge of negotiation & contract administration, collation of market intelligence, sourcing, purchasing services.  Proficient in assessment of present & future market opportunities.  Manage facilities & logistics and implement processes & systems aimed at optimizing costs, effort and resources.  Liaise with external agencies, local vendors & contractors in compliance to regulations and policies.  Focus on storage & issue of materials to users including sending enquiries, preparing comparative statement and purchase order files.  Represent the organization in negotiating contracts with clients.  Significant exposure in all type of operations and negotiation with speakers local and abroad  Work under tight deadlines and delivering results under demanding work conditions.  Excellent marketing skills.  Developed special leading skills due to my experience in training in understanding customer requirements and coaching  Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives.  Human relationship skills: Leadership, Motivation Techniques, Communication skills.  Presentation Skills.  Strong Analytical and problem Solving Skills Effective Listening & Negotiation arts.  Training Skills.  Ability to follow up tasks that spread over a long period and a wide range.  Ability to adapt in multi-cultural environment  Spreads the environment of trust and cooperation Core Competencies:  Marketing  Contract Negotiations  Vendor Management  Client representation  Events Project management  Training and coaching  Cross Functional Team Coordination CAREER HISTORY Success steps for conferencing and seminars Success steps training and consultation Managing director, OCT. 2011 till date Job Profile: As managing director of Success steps for conferencing and seminars  Managing day to day activities for the office.
  • 2.  Annual budget planning for the regional offices  Coordinating human resource activities.  Planning the general corporate annual objective and goals in coordination with Senior management.  Periodic reporting to the CEO and Board of directors.  Managing the heads of divisions.  Managing the head of public relations department (Identify main client groups and audiences and determine the best way to communicate publicity information to them).  Working as a business development manager , new opportunities and opening new markets  Updated advertisements in newspaper, TV, web site and social media sites.  Study and plan expansion of the organization to GCC.  Event organizing and management Public relation plans  Media plans  Finishing deals with sponsors.  Submitting tenders  Preparation of necessary presentations for each event in coordination with division heads. Planning & managing public seminars, exhibition, advertising, catalogues, and customer database.  Responsible for customer service & business development. As Managing Director of success steps training and Consultation  Educational Training / Marketing Consultant, Corporate Team leader  Set out the annual training agenda in coordination with training division director.  Creating new opportunities and ideas for training courses.  Establish potential partnerships with clients.  Corporate Team leader for outdoor marketing customers.  Preparing and submitting proposals.  Marketing &Training Consultant for oil companies, banks, and other corporates  Coordinator and responsible for all gas& petroleum companies courses like: ADNOC, ADDC, ADCO, NDC, ADMA, TAKREER, BOROUGE, GASCO, ADGAS.  Preparing customized programs for the petroleum companies, governmental entities.  Responsible for yearly training plans. Major events  Achievements of Knowledge management conferences (2012 ,2013,2014) www.km-me.com  Corporate social responsibility (version 2012 ,2013,2014) www.csr-gcc.com  Leadership communication version (2012,2013,2014)www.lc-me.com  Sales & marketing version( 2013,2014 ) www.sm-me.com  The reality and prospective of manufacturing in UAE. (2013) www.sscs.ae/factory  Abu Dhabi Ramadan forum(2012 /2013 /2014)www.sscs.ae/ramadan  The 8th DGZI Congress. (2013) www.dgzi-agic.ae  Overall planning for all events (from ideas to execution ) Al Hoson unversity 2010 -2011 Designation Duration Training consultant English lecturer in CEC(continuous education center )
  • 3. Job Profile: As training Consultant  Corporate team leader for outdoor marketing customers.  Introducing the CEC for the clients.  Visiting customers and promoting for the CEC courses.  Arranging meetings with clients.  Bringing yearly training plans and working on them.  Preparation of marketing plans and strategies As English lecturer in CEC  English Language Instructor:  Instruct students through lectures, discussions, and demonstrations in English subject.  Prepare, administer and grade tests and assignments to evaluate students’ progress.  Prepare and deliver lectures to students on English language.  Evaluate and grade students' class work, assignments, and papers.  Advise students on academic and vocational curricula, and on English related issues.  Teach English to different level utilizing most modern and technical methods.  Train different people in using English for specific purpose like business English.  Manage the English department successfully utilizing advance office administration skill.  Organize special courses for beginners’ level.  Establish clear objectives for all lessons, units and communicate those objectives to students. Al Khwarizmi International College / Kings College (U.K) 2008 – 2010 Designation Duration Director of studies at Kings college of English Deputy manager of studies at King’s college of English Job Profile: As Director of studies at King’s college of English  Put strategies to deal with teachers, coordinators, costumers, colleges, and administration.  Organizing work flow in the training center  Attend meetings with clients  Managing office from A-Z,( Sending E-mails , Writing reports, interviewing new teachers, hiring teachers, signing certificates, dealing with every and any problems) As Deputy manager of studies at King’s college of English  Put strategies to deal with teachers, coordinators, costumers, colleges, and administration.  Organizing work flow in the training center  Attend meetings with clients  Managing office from A-Z,( Sending E-mails , Writing reports, interviewing new teachers, hiring teachers, signing certificates, dealing with every and any problems)  Following up with schedules Working as an English instructor, teaching English as a second language (ESL):
  • 4. English Language Instructor Job Profile:  Instruct students through lectures, discussions, and demonstrations in English subject.  Prepare, administer and grade tests and assignments to evaluate students’ progress.  Prepare and deliver lectures to students on English language.  Evaluate and grade students' class work, assignments, and papers.  Advise students on academic and vocational curricula, and on English related issues.  Teach English to different level utilizing most modern and technical methods.  Train different people in using English for specific purpose like business English.  Manage the English department successfully utilizing advance office administration skill.  Organize special courses for beginners’ level.  Establish clear objectives for all lessons, units and communicate those objectives to students.  Teaching English language Courses  Effectively handled and taught students.  Fluent in English with Received Pronunciation.  Teaching experience at Elementary, Secondary and Post-Secondary levels  Experience in teaching English to speakers of other languages.  Proficiency in the use of Information Technology in teaching is required  Willingness to work in a dynamic and changing environment  Ability to work effectively with culturally diverse population  Excellent communication skills, creativity and talent for administration  Proven experience in developing creative and innovative strategies in teaching  Teaching all kind of English courses such as (General English ,Business English, Spoken  English ,IELTS ,TOFEL ,and any other related courses)  Experience in Canada Customer and technical support 2005-2008 Job Profile:  Employed on a temporary and part time basis as customer and technical support at various companies in Winnipeg city –Manitoba /Canada Experience in teaching for the Ministry of Education English teacher 1993 – 2001 Designation Duration AL Mussafah Primary school 2001- 2003 Asmaa Bint Omees Primary School for Girls 1999- 2001 Al Yamama Primary School for Girls 1994-1999 Ashbal Al Quds Private School 1993-1994 Job profile  Teaching English as a second language for different grades
  • 5. Private Educational Institutes Part time jobs over a period of 3 years Job profile English Teacher  Special English programs for governmental personnel.  English training courses for private companies’ personnel. ACADEMICS  Bachelors in business administration in finance from Campbell university in Feb 2013  English language and teaching Diploma PROFESSIONAL DEVELOPMENT  Graduated in May1993 from Al Ain College in the United Arab Emirates  Science studies (Completed first year program in May 2005 at the University of Manitoba –Canada  Special courses and certificates  Microsoft Office &Internet, Trained on & utilized various computer soft wares.  Dealing with CRM (Customer Relationship Manager) and data collection.  ICDL certificate  Human resources management certificate  Knowledge management courses.  Event management courses.  Sales and Marketing courses. Date of birth: 12th March 1973; Languages Known: English, Arabic Nationality: Canadian Reference: Available on request
  • 6. Private Educational Institutes Part time jobs over a period of 3 years Job profile English Teacher  Special English programs for governmental personnel.  English training courses for private companies’ personnel. ACADEMICS  Bachelors in business administration in finance from Campbell university in Feb 2013  English language and teaching Diploma PROFESSIONAL DEVELOPMENT  Graduated in May1993 from Al Ain College in the United Arab Emirates  Science studies (Completed first year program in May 2005 at the University of Manitoba –Canada  Special courses and certificates  Microsoft Office &Internet, Trained on & utilized various computer soft wares.  Dealing with CRM (Customer Relationship Manager) and data collection.  ICDL certificate  Human resources management certificate  Knowledge management courses.  Event management courses.  Sales and Marketing courses. Date of birth: 12th March 1973; Languages Known: English, Arabic Nationality: Canadian Reference: Available on request