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the Orange brand 
1 Orange Brand Induction
the Orange brand 
2 Orange Brand Induction 
a short history of 
Orange time…
the Orange brand 
3 Orange Brand Induction 
the story of the Orange 
brand began in 
1993
the Orange brand 
4 Orange Brand Induction 
1993
the Orange brand 
5 Orange Brand Induction 
the world was changing
the Orange brand 
6 Orange Brand Induction 
there was something 
new called email
the Orange brand 
7 Orange Brand Induction 
the internet was about 
to rule our lives…
the Orange brand 
8 Orange Brand Induction 
and soon, your fridge 
would order your milk
the Orange brand 
people were a bit anxious about the future 
9 Orange Brand Induction
the Orange brand 
10 Orange Brand Induction 
what was coming next?
the Orange brand 
11 Orange Brand Induction 
there were phones 
without wires
the Orange brand 
12 Orange Brand Induction 
but they weren’t 
for everyone
the Orange brand 
 
13 Orange Brand Induction 
they were confusing, 
complex, inflexible and 
very expensive
14 Orange Brand Induction 
and technical jargon 
was everywhere 
the Orange brand
the Orange brand 
meanwhile, there was a small network 
15 Orange Brand Induction 
called…
the Orange brand 
16 Orange Brand Induction 
but it was failing
the Orange brand 
Rabbit’s owner, Hutchison Whampoa, 
based in Hong Kong … 
17 Orange Brand Induction
the Orange brand 
… sent a team to the UK 
to close it down 
18 Orange Brand Induction
the Orange brand 
19 Orange Brand Induction 
leading that team was a 
man called Hans Snook 
who worked in their 
pager division
the Orange brand 
20 Orange Brand Induction 
he had a different idea
the Orange brand 
21 Orange Brand Induction 
what if mobile phones 
were for everyone?
the Orange brand 
22 Orange Brand Induction 
what if they were simple 
and easy to understand?
the Orange brand 
23 Orange Brand Induction 
what if there was a 
company that put people before 
technology?
the Orange brand 
24 Orange Brand Induction 
a company that was …
the Orange brand 
25 Orange Brand Induction 
friendly 
honest 
straightforward 
refreshing 
dynamic
the Orange brand 
26 Orange Brand Induction 
that spoke to customers 
in a human way
the Orange brand 
27 Orange Brand Induction 
hello
the Orange brand 
and had a name that was warm and friendly 
28 Orange Brand Induction
the Orange brand 
29 Orange Brand Induction
the Orange brand 
30 Orange Brand Induction 
and then on 28 April 1994
the Orange brand 
31 Orange Brand Induction 
Orange launched…
the Orange brand 
32 Orange Brand Induction
the Orange brand 
33 Orange Brand Induction 
more than just an 
more than just an 
iconic ad 
iconic ad
the Orange brand 
34 Orange Brand Induction 
per second billing 
1 year’s free insurance with 
2 hour handset replacement 
5 simple tariffs and no charge to switch 
between them 
up to 60mins of inclusive calls
the Orange brand 
the Orange DNA 
Orange is an optimistic, human brand that believes 
in a better future, today, where we help everyone 
to communicate, interact and collaborate more. 
We focus on the benefits for people, rather than the technology. We deliver 
reliable service and create simple experiences that are as friendly, honest, 
straightforward, refreshing and dynamic as possible. 
35 Orange Brand Induction

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Orange brand history

  • 1. the Orange brand 1 Orange Brand Induction
  • 2. the Orange brand 2 Orange Brand Induction a short history of Orange time…
  • 3. the Orange brand 3 Orange Brand Induction the story of the Orange brand began in 1993
  • 4. the Orange brand 4 Orange Brand Induction 1993
  • 5. the Orange brand 5 Orange Brand Induction the world was changing
  • 6. the Orange brand 6 Orange Brand Induction there was something new called email
  • 7. the Orange brand 7 Orange Brand Induction the internet was about to rule our lives…
  • 8. the Orange brand 8 Orange Brand Induction and soon, your fridge would order your milk
  • 9. the Orange brand people were a bit anxious about the future 9 Orange Brand Induction
  • 10. the Orange brand 10 Orange Brand Induction what was coming next?
  • 11. the Orange brand 11 Orange Brand Induction there were phones without wires
  • 12. the Orange brand 12 Orange Brand Induction but they weren’t for everyone
  • 13. the Orange brand 13 Orange Brand Induction they were confusing, complex, inflexible and very expensive
  • 14. 14 Orange Brand Induction and technical jargon was everywhere the Orange brand
  • 15. the Orange brand meanwhile, there was a small network 15 Orange Brand Induction called…
  • 16. the Orange brand 16 Orange Brand Induction but it was failing
  • 17. the Orange brand Rabbit’s owner, Hutchison Whampoa, based in Hong Kong … 17 Orange Brand Induction
  • 18. the Orange brand … sent a team to the UK to close it down 18 Orange Brand Induction
  • 19. the Orange brand 19 Orange Brand Induction leading that team was a man called Hans Snook who worked in their pager division
  • 20. the Orange brand 20 Orange Brand Induction he had a different idea
  • 21. the Orange brand 21 Orange Brand Induction what if mobile phones were for everyone?
  • 22. the Orange brand 22 Orange Brand Induction what if they were simple and easy to understand?
  • 23. the Orange brand 23 Orange Brand Induction what if there was a company that put people before technology?
  • 24. the Orange brand 24 Orange Brand Induction a company that was …
  • 25. the Orange brand 25 Orange Brand Induction friendly honest straightforward refreshing dynamic
  • 26. the Orange brand 26 Orange Brand Induction that spoke to customers in a human way
  • 27. the Orange brand 27 Orange Brand Induction hello
  • 28. the Orange brand and had a name that was warm and friendly 28 Orange Brand Induction
  • 29. the Orange brand 29 Orange Brand Induction
  • 30. the Orange brand 30 Orange Brand Induction and then on 28 April 1994
  • 31. the Orange brand 31 Orange Brand Induction Orange launched…
  • 32. the Orange brand 32 Orange Brand Induction
  • 33. the Orange brand 33 Orange Brand Induction more than just an more than just an iconic ad iconic ad
  • 34. the Orange brand 34 Orange Brand Induction per second billing 1 year’s free insurance with 2 hour handset replacement 5 simple tariffs and no charge to switch between them up to 60mins of inclusive calls
  • 35. the Orange brand the Orange DNA Orange is an optimistic, human brand that believes in a better future, today, where we help everyone to communicate, interact and collaborate more. We focus on the benefits for people, rather than the technology. We deliver reliable service and create simple experiences that are as friendly, honest, straightforward, refreshing and dynamic as possible. 35 Orange Brand Induction

Editor's Notes

  1. purpose to provide an understanding of the Orange brand including its history and key elements key message the Orange brand was launched in 1994 with a DNA that is still true today, with a clear identity and tone of voice top tips the values section is optional, however they are an important part of the brand and relevant for everyone if the people you are training are involved in design and communications we have specific identity modules to address their needs (extended brand identity) So where did the Orange brand begin? What are the things that make up the Orange brand in how it looks, and how it behaves? Firstly we need to step back in time to look at where it all began.
  2. UK launch ad video
  3. The launch was incredibly powerful and arguably changed the face of branding and advertising in the UK. … but the launch of Orange was about more than just an iconic TV ad and end line…
  4. The style was matched with real substance with our innovative products and services, which at the time were unique to the mobile market. Of course, they were soon copied by most other operators. Incidentally, this tangible delivery of our brand promise through the products and services we offer is a key part of our launch strategy in any new country. No matter how good the brand, these solid proof points are crucial to driving the business forward. [And there was more… At the time we were also the only network to offer a digital network, 2 lines on one phone, answer phone as standard, free itemised billing, free peak-rate calls and a network performance promise that gave back customers up to a minutes talk time for any dropped calls.]
  5. At the heart of every strong brand is a DNA – those fundamental elements that make a brand what it really is at it’s heart. If we need to summarise what Orange is all about in just a few short words, here they are… [READ SLIDE]