Knowledge management emerged in the 1990s from diverse fields like philosophy, social sciences, and business theory. It faced challenges in its early years from debates over its purpose and influence from vendors. Knowledge management now includes discussions around the nature of organizational knowledge, how knowledge is organized, and relationships within organizations. The document focuses on this third discussion around relationships. Early approaches viewed knowledge as an object that could be collected, but it evolved to focus on collaboration and knowledge as an activity. A new phase views knowledge as connections based on a relational understanding. This poses a paradox for organizations between technology and complexity versus human connections. It raises questions about how organizations can own knowledge given its tacit nature and implications for innovation.

1. Neil Olonoff Dissertation Summary Taos-Tilburg Doctoral Program

10. For more information, contact Neil Olonoff [email_address]

11. Neil Olonoff [email_address]