It is not
optionaler
about
Text you!
  Social Media & Branding Conference
  Scent of the cloud
  Martin Kuenzi, Head of Marketing & Communications
Customer-
 centricity
eccentricity
Social Media Base Camp
   Why #SM is not a fad?




                                                            !
                           Source: Charron, C. et al., 2006. Social computing.
SOCIALMANIA
Marketing Strategy


3. Result


2. Interaction


1. Base
Marketing Strategy


3. Result               Relationships

                                   Products /
2. Interaction    Measures
                                    Services


1. Base          Measurement        Stories
Social Media Base Camp




                         Source: Charron et al. 2008
Listen



         Twitter: @SwissRedshield
         - Follow other Twitter users
         - Spread content
         - Listen
Involve


          Flickr: @SwissRedshield
          - Sort pictures, create topics
          - Share assorted pictures and albums
          - Embed pictures into other webplatforms
          - Provide a simple upload option
Share


        Youtube: @SwissRedshield
        - Assemble content into your own Youtube channel
        - Create your playlists
        - Share and embed content
        - Use it for viral campaigns
Create
Engage


         Facebook: Heilsarmee.ArmeeDuSalut
         - Make sure you are ready for #FB
         - Assemble a crowd of people willing to interact
         - Be personal and share every day life content
         - Use it for viral campaigns
         - Get better!
Spread



         iPhone-App: Doing good.
         - Increase involvement of your crowd
         - Be part of today’s conversations
         - Trigger conversations
Take aways (for @Swissredshield)
                                            Keep it simple and
                                             make mistakes
Engage in a conversation,
     if you feel so


                   Build relationships
                     and innovate

                                         Make people feel being
                                           part of your story
  Listen to your
     audience

                                                 Involve your staff and
      Offer various                              boost valuable content
        channels
Well, that’s
optionaler
that
Text then.
   Twitter: @PirateTill
   eMail: martin_kuenzi@swi.salvationarmy.org
   LinkedIn: http://ch.linkedin.com/in/martinkuenzi
                  (c) 2011, Martin Kuenzi, Head of Marketing & Communications

It's not about you!

  • 1.
    It is not optionaler about Textyou! Social Media & Branding Conference Scent of the cloud Martin Kuenzi, Head of Marketing & Communications
  • 2.
  • 3.
    Social Media BaseCamp Why #SM is not a fad? ! Source: Charron, C. et al., 2006. Social computing.
  • 4.
  • 5.
  • 6.
    Marketing Strategy 3. Result Relationships Products / 2. Interaction Measures Services 1. Base Measurement Stories
  • 7.
    Social Media BaseCamp Source: Charron et al. 2008
  • 8.
    Listen Twitter: @SwissRedshield - Follow other Twitter users - Spread content - Listen
  • 9.
    Involve Flickr: @SwissRedshield - Sort pictures, create topics - Share assorted pictures and albums - Embed pictures into other webplatforms - Provide a simple upload option
  • 10.
    Share Youtube: @SwissRedshield - Assemble content into your own Youtube channel - Create your playlists - Share and embed content - Use it for viral campaigns
  • 11.
  • 12.
    Engage Facebook: Heilsarmee.ArmeeDuSalut - Make sure you are ready for #FB - Assemble a crowd of people willing to interact - Be personal and share every day life content - Use it for viral campaigns - Get better!
  • 13.
    Spread iPhone-App: Doing good. - Increase involvement of your crowd - Be part of today’s conversations - Trigger conversations
  • 14.
    Take aways (for@Swissredshield) Keep it simple and make mistakes Engage in a conversation, if you feel so Build relationships and innovate Make people feel being part of your story Listen to your audience Involve your staff and Offer various boost valuable content channels
  • 15.
    Well, that’s optionaler that Text then. Twitter: @PirateTill eMail: martin_kuenzi@swi.salvationarmy.org LinkedIn: http://ch.linkedin.com/in/martinkuenzi (c) 2011, Martin Kuenzi, Head of Marketing & Communications