No more phone tag offering advanced medical call answering service
1. No More Phone Tag Offering
Advanced Medical Call Answering
Service
2.
3. No More Phone Tag’s primary value proposition is the provision of advanced
call answering services for the medical and property management sectors. The
company works as an extension of client organizations, providing a quick and
targeted response to calls, 24/7/365. Upon prioritizing, the message is quickly
and efficiently relayed to the concerned professional verbatim. Urgent
messages are relayed in 3 seconds while the less urgent ones are held back for
the following working day. In case, the concerned professional isn’t responding,
a customized escalation process is implemented. The idea is to beat the phone
tag and ensure progress for clients.
On medical answering service, the spokesperson at No More Phone Tag
recently stated, “No More Phone Tag has a legacy of excellence in medical call
answering service. We handle calls after hours, during lunch breaks, on
weekends or during hectic schedules. We are powered by some of the best call
handlers handpicked for their skills, commitment, and drive. They are trained to
deliver exceptional customer service, helping clients drive patient loyalty.
Thanks to our multi-lingual call handlers, we can answer calls in Spanish,
Polish, Chinese, and Russian. We complement our talent pool with cutting edge
technology for flawless service delivery.”
4. As the best medical call center, No More Phone Tag stays at the leading
edge of technology with web controls, automation, disaster recovery, and voice
mail transcription. The company also has technologies to take full back up of
the client’s current system. No More Phone Tag stays in line with the Health
Insurance Portability and Accountability Act (HIPAA) regulations that mandate
healthcare providers to ensure anonymity to patients’ privacy and health info.
The client practice can thus ward off legal issues concerning patient
confidentiality. The company also provides down to earth customer service,
should clients need any help anytime.
The spokesperson further stated, “We are committed to bridge the
communication gap between patients and doctors. Rather, our escalation
process is designed with this in mind. We relay urgent messages to the on-call
doctor’s cell or home phones or through email, or via text. If the on-call doctor
is hard to reach out to, we contact multiple backup numbers. We are even
ready to transcribe and send across copies of all messages via email. Thanks
to our patch through service, the doctor can revert quickly without bothering
about making his number public. Only the practice’s number is displayed for
complete anonymity.”
5. Pricing is perhaps the most underrated aspect of No More Phone Tag. The
company charges $69 monthly across all call answering services. The client,
thus, skips any hidden costs, additional fee for minutes, calls and patches. Plus,
the company also offers a 14 days trial to help clients try out the service and
make informed decisions accordingly. Rather, 90 percent of doctors prefer to
stay with No More Phone Tag once they try out the service. Over 96 percent of
doctors cut their ties with the company only when they quit their practice.
6. About No More Phone Tag
No More Phone Tag is a hi-tech on-call answering company founded by Walter
Lundstrom in the year 1991. The company operates sophisticated call centers that
support medical, healthcare and property management sectors across the US. Over
the years, No More Phone Tag has shaped a reputation as the best healthcare call
center through professionalism and quality backed focus.
Source :-
https://www.freeprnow.com/pr/no-more-phone-tag-offering-advanced-medical-
call-answering-service