The ISO 9000 certification deals with the fundamentals of quality management systems, including the eight management principles upon which the family of standards is based.ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.
2. Overview of ISOOverview of ISO
ISO 9000 are among ISO's most well known standards ever.
They are implemented by more than a million organizations in
some 175 countries.
ISO helps organizations to implement quality management.
ISO helps organizations to implement environmental
management.
3. History of ISO
• The ISO 9000 certification in India family of quality management
systems standards is designed to help organizations ensure that they meet the
needs of customers and other stakeholders while meeting statutory and
regulatory requirements related to a product.
• The ISO 9000 certification deals with the fundamentals of quality management
systems, including the eight management principles upon which the family of
standards is based.ISO 9001 deals with the requirements that organizations
wishing to meet the standard must fulfill.
• The mechanism for improving results has also been the subject of much
research. Lo et al. (2007) identified operational improvements (e.g., cycle time
reduction, inventory reductions) as following from certification.
4. ISO 9000 series Quality management principles
Customer focus
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationships
5. ISO Benefits
Streamlines Company Operations
Reduces All Operating Costs
Ease of Training New Employees in Dept. Procedures
Improves Customer Service & Increases Repeat Orders
Presents New Marketing Opportunities
Higher Company Value – Management Succession or Sale
Improves Financial Performance and Profits
6. ISO Management Systems
Large organizations, or ones with
complicated processes, could not function well
without management systems.
Companies in such fields as aerospace,
automobiles, defense, or health care devices
have been operating management systems for
years.
The ISO 9001 and ISO 14001 management
system standards now make these successful
practices available for all organizations.