The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Case Studies of reskilling and certification process.pdf
1. CASE
STUDY
A comprehensive reskilling and
certification process through an
Integrated Assessment Model
Infra and Collab Practice
Certification Solution
Synergetics
Educate | Advise | Implement | Managed
2. Page 2
Engagement
Highlights
Complete Out Sourcing of Reskilling and
Certification Process
End to End process management for
certification at all levels
Curriculum to meet day to day business
tasks
Integrated Assessment Model
Ensuring Certified resources
Axis Bank Certification solution has been a transformational experience for laterals who have been
part of the system for very long time. The industry expectations have changed, and certifications are
mainstream now. Each customer checks for number of certified people within the organization before
giving the project. Even in context of Managed Services certifications are a compulsion.
Axis BUs and managers gave us an opportunity of creating a certification-oriented solution where the
end goal should be certified resources on Power Platform stack. Mapping various levels of end users
with appropriate certifications as [er job role was a hectic task for us.
Power Platform certification like PL-900 mapped to all end users and basic power users with PL 100
and PL 200 mapped with Power App developers. PL 300 attracted maximum registrations due to data
analysis and data visualization requirements in the banking segment. PL 500 with Power Automate
was the first choice for automation engineers.
Entire execution plan with required prerequisites and building certified resources on each stream was successfully
crafted with number of employees mapped at each level. With end goal mapped with large set of certified resources
was the key success of the solution.
Assignment Brief
3. Challenges
Identified
Page 3
Standardization of Skills
Identifying gap between current knowledge and certification needs
Depth knowledge but less breadth knowledge
www.synergetics-india.com
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Solution
Architecture
Certification aligned Curriculum
Blended Learning Model
Integrated Assessment
Certification readiness
Certified talent pool with breadth of technology
Certified resources on latest technologies
Customer
Benefits
Outcome Achieved
2000 certified resource certification roadmap planned
Synergetics Value Proposition
Engagement Level - Commitment & Consistency
Training Delivery Level - Certification Perspective, Concept
Visualization, Active Experimentation (AE), Application
Development (AD), Certification readiness