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Working with bots in Teams
Messaging is hot
Teams is hot
And according to Gartner bots as well
“By 2020, AI technologies will be a top-five investment priority for
more than 30% of CIOs. They should be preparing their organizations
to get the optimal return on that investment.”
“By 2021, more than 50% of enterprises will be spending more per
annum on bots and chatbot creation than traditional mobile app
development.”
The cool (ro)bots
The not so cool bots
Bots as of today…
But where to start…
YO TEAMS!
Bot flow
Bot flow
BOTS IN TEAMS
Keep in mind
• When given the choice of rich controls follow: UI, Text, Voice
• Keep the process simple, don’t focus on conversation, do focus on
‘business process’ and happy path
• Be realistic
Whats next
1. Developer opportunities https://dev.botframework.com&
https://www.luis.ai/
2. Checkout training https://mva.microsoft.com/en-us/training-
courses/getting-started-with-bots-16759&
https://github.com/Azure/LearnAI-Bootcamp&
https://github.com/OfficeDev/generator-teams
3. Share https://qnamaker.ai/with your functional colleagues
4. Start coding
5. Provide feedback: https://cognitive.uservoice.com/&
https://microsoftteams.uservoice.com/
Questions?
https://www.cloudappie.nl
@appieschot
https://www.rickvanrousselt.com
@rickvanrousselt
O365Con18 - Working with Bots in Teams - Rick van Rousselt

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O365Con18 - Working with Bots in Teams - Rick van Rousselt