Troubleshooting grouping rules in auto invoice

Troubleshooting Grouping Rules In AutoInvoice (Doc ID 1084554.1) To Bottom
In this Document
Purpose
Troubleshooting Steps
Troubleshooting Grouping Rule Issues When Using AutoInvoice
1. One Credit Memo Is Created When Expecting Several
2. Multiple Invoice Transactions Created When Expecting One
a. Consider the Mandatory and Optional Grouping Attributes
b. Consider the frequency in which AutoInvoice is executed
3. Order Management - Line Transaction Flexfield
4. Mandatory And Optional Grouping Attribute Columns
a. Release 12.x, Mandatory Grouping Attributes
b. Release 12.x, Optional Grouping Attributes
c. Release 11.5, Mandatory Grouping Attributes
d. Release 11.5, Optional Grouping Attributes
e. Scripts to identify grouping attributes
5. Intercompany Limitations
6. What Happens if One Line is Rejected?
7. How Commitment Lines are Grouped
Still have Questions?
References
APPLIES TO:
Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.
Checked for relevance 10-Jul-2013
Executable:RAXTRX - AutoInvoice Import Program
PURPOSE
Oracle Receivables (AR): AutoInvoice Information Center > Generic Setup and
Troubleshooting Resources > Note 1084554.1
This note was created to facilitate troubleshooting AutoInvoice Grouping Rule Issues. For
general AutoInvoice Troubleshooting, please review Note 1075757.1, Troubleshooting
AutoInvoice for Oracle Receivables Release 12.
Grouping rules tell AutoInvoice how you want to group records in the interface tables into
invoices, debit memos, and credit memos. Grouping rules specify which attributes must be
identical for lines to appear on the same transaction.

There are Mandatory and Optional Grouping Attributes, predefined within the application.
These are the attributes that are used to determine how lines are grouped for a transaction.
You can run the Ordering and Grouping Rules Listing to see a complete list of all
MANDATORY grouping attributes.
You can also review Note 1067993.1, How To Use Grouping Rules With AutoInvoice.
TROUBLESHOOTING STEPS
Troubleshooting Grouping Rule Issues When Using AutoInvoice
1. One Credit Memo Is Created When Expecting Several
After importing credit memo records, you find that they are grouped together on one credit
memo transaction. You are expecting the records to be imported as two separate transactions.
The problem is that the grouping rule was defined only for the invoice transaction class.
Review the Grouping Rule defined, to see what has been selected for Transaction Class. You
can do this using the following navigation:
Responsibility: Receivables Manager
Navigation: Setup > Transactions > Autoinvoice > Grouping Rules
Note that the Transaction Class is Invoice in the following example of a defined Grouping Rule:

Now navigate to the Class field and use the down arrow to determine what (if any) other classes
are defined for this grouping rule:

Then use the List of Values (LOV) to select the Credit Memo Transaction Class.

Now use the LOV in the Optional Grouping Characteristics field to select the desired column.
For this example we chose INTERFACE_LINE_ATTRIBUTE1:

After applying the changes, the Grouping Rule now looks like this:

In order for a grouping rule to work, it must be defined for each transaction class (Invoice, Credit
Memo, and/or Debit Memo), based on the types of transactions being imported.
2. Multiple Invoice Transactions Created When Expecting One
a. Consider the Mandatory and Optional Grouping Attributes
You are importing a sales order that has several sales order lines. The sales order is split into
several invoice transactions after executing AutoInvoice.
There are a few reasons why this might happen. First, a custom grouping rule could be assigned
to the Transaction Source. When optional grouping attributes are applied, this increases the
chances for grouping into separate transactions. Secondly, if there are no optional grouping
attributes defined for a grouping rule, then one of the sales order lines has a mandatory grouping
attribute that is different then the other sales order lines. The following will demonstrate both
examples:

Example 1 - Additional Optional Grouping Attributes are Defined
AutoInvoice uses the following hierarchy to default Grouping Rules, stopping when the first
Grouping Rule is found:
1. From the Transaction Sources screen
2. From the customer profile at customer site level
3. From the customer profile at customer level
4. From the System Options
This order cannot be changed. As a result, if you have customer specific grouping
exceptions then you must define grouping rules at the customer or site level for all
customers or set a default grouping rule in the system options form.
Review the Transaction Source used to determine the Grouping Rule that has been assigned:

In this example the WSH GROUPING RULE is associated to the transaction source, Order
Entry Delivery Invoicing, which is the transaction source used when the transactions were
imported.
When we review the WSH GROUPING RULE, we see that an optional grouping attribute has
been defined for the INTERFACE_LINE_ATTRIBUTE3 column.

Because of this additional attribute, the sales order lines are grouped by
INTERFACE_LINE_ATTRIBUTE3. If any one sales order line has a different value for
INTERFACE_LINE_ATTRIBUTE3, then it is grouped into a separate transaction.
Example 2 - Sales Order Line Has Mandatory Grouping Attribute That Differs
From Other Sales Order Lines
Usually this issue is identified in the early stages of implementation when testing the
AutoInvoice process. To help verify the issue, you can use the script below to review the sales
order lines before importing.
Notes:

1. For this example INTERFACE_LINE_ATTRIBUTE1 is used as the
driving column since sales orders imported from Oracle Order
Management use this column for the sales order number. The query
selects all of the Mandatory Grouping Attribute columns (as noted later in
this document). So you can change the where condition as needed, if you
are importing from a legacy system or other source.
2. Different releases of Oracle Receivables may introduce changes to the
Mandatory and Optional grouping attributes, so please carefully review
the User Guide for your release to determine the proper grouping
attributes.
You may also use the select statements provided in step 4 below to query
the database for the grouping attributes.
/*
Test for Mandatory Grouping Attribute Columns Only
Please note that the attributes listed below are for Release 11.5
*/
Select AGREEMENT_ID,
COMMENTS,CONS_BILLING_NUMBER,
CONVERSION_DATE,CONVERSION_RATE,CONVERSION_TYPE,
CREDIT_METHOD_FOR_ACCT_RULE,
CREDIT_METHOD_FOR_INSTALLMENTS,
CURRENCY_CODE, CUSTOMER_BANK_ACCOUNT_ID,
CUST_TRX_TYPE_ID, DOCUMENT_NUMBER,
DOCUMENT_NUMBER_SEQUENCE_ID,
GL_DATE, HEADER_ATTRIBUTE1,
HEADER_ATTRIBUTE2,HEADER_ATTRIBUTE3,
HEADER_ATTRIBUTE_CATEGORY,
HEADER_GDF_ATTRIBUTE1,HEADER_GDF_ATTRIBUTE2,
INITIAL_CUSTOMER_TRX_ID,
INTERNAL_NOTES, INVOICING_RULE_ID,
ORIG_SYSTEM_BILL_ADDRESS_ID,
ORIG_SYSTEM_BILL_CONTACT_ID,
ORIG_SYSTEM_BILL_CUSTOMER_ID,
ORIG_SYSTEM_SHIP_CONTACT_ID,
ORIG_SYSTEM_SHIP_CUSTOMER_ID,

ORIG_SYSTEM_SOLD_CUSTOMER_ID,
ORIG_SYSTEM_BATCH_NAME,
PAYMENT_SET_ID, PREVIOUS_CUSTOMER_TRX_ID,
PRIMARY_SALESREP_ID, PRINTING_OPTION,
PURCHASE_ORDER, PURCHASE_ORDER_DATE,
PURCHASE_ORDER_REVISION, REASON_CODE,
RECEIPT_METHOD_ID,RELATED_CUSTOMER_TRX_ID,
SET_OF_BOOKS_ID,TERM_ID,
TERRITORY_ID,TRX_DATE,
TRX_NUMBER
From RA_INTERFACE_LINES_ALL
where INTREFACE_LINE_ATTRIBUTE1 = '&sales_order';
If Optional Grouping Attributes are used, then you can use the following query, in addition to
the one above:
/*
Test for Optional Grouping Attribute Columns Only
Please note that the attributes listed below are for Release 11.5
*/
Select ACCOUNTING_RULE_DURATION,
ACCOUNTING_RULE_ID,
ATTRIBUTE1,
ATTRIBUTE2,
ATTRIBUTE3,
ATTRIBUTE4,
ATTRIBUTE5,
ATTRIBUTE6,
ATTRIBUTE7,
ATTRIBUTE8,
ATTRIBUTE9,
ATTRIBUTE10,
ATTRIBUTE11,
ATTRIBUTE12,
ATTRIBUTE13,
ATTRIBUTE14,
ATTRIBUTE15,
ATTRIBUTE_CATEGORY,
INTERFACE_LINE_ATTRIBUTE1,
INTERFACE_LINE_CONTEXT,
INVENTORY_ITEM_ID,
REFERENCE_LINE_ID,
RULE_START_DATE,
SALES_ORDER,
SALES_ORDER_DATE,
SALES_ORDER_LINE,
SALES_ORDER_REVISION,
SALES_ORDER_SOURCE,
TAX_CODE,
TAX_RATE
FROM RA_INTERFACE_LINES_ALL
where INTERFACE_LINE_ATTRIBUTE1 = '&sales_order'
When you execute either of the above queries, the output allows you to compare the sales order

lines by column to verify the values assigned to the attributes. You can use SQL*DEVELOPER
to review the output or save the output to a spreadsheet to verify the same.
The following reflects the output from SQL*DEVELOPER for the Mandatory Grouping
Attributes for one sales order:
Note: The TRX_DATE values are different for each record of the two sales order
lines. In this case each record will be grouped as a separate invoice transaction.
b. Consider the frequency in which AutoInvoice is executed
When scheduling the AutoInvoice process to execute on a frequent basis, you should consider
the timing as to when the interface tables are populated from a source system.
For instance, if you schedule the AutoInvoice process to execute every 5 minutes, you need to
consider when the sales orders lines are interfaced from Order Management for a complete sales
order. If it takes 10 minutes for all sales order lines to be processed and interfaced to
Receivables, then the AutoInvoice process should be scheduled to execute every 15 minutes.
Considering the interval of the scheduled AutoInvoice process, will ensure that all sales order
lines are imported together. Otherwise a sales order can be invoiced on multiple invoices when
the AutoInvoice process is executed before all sales order lines are interfaced to Oracle
Receivables.
3. Order Management - Line Transaction Flexfield
What are the Order Management Details that are interfaced to Receivables in the Line
Transaction Flexfield?
Note: These columns can be grouped using the Optional Grouping Attributes
Column Name Order Management Value
INTERFACE_LINE_ATTRIBUTE
1
Sales Order Number
2
Order Type (Type Name)
3
For Shipped Line:
WSH_NEW_DELIVERIES.DEL.NAME
For Non-Shipped:
Non-Shipped: Order Line
Return Line: 0 (zero)

Freight Charges: Delivery Name
Discount Lines: 0 (zero)
4
For Shipped Line: substr(DEL.WAYBILL,1,30)
Non-Shipped Order Line: 0 (zero)
Freight Charges: substr(DEL.WAYBILL,1,30)
5
For Sales Order Lines and Return Lines: The number of
times the order or return line has been interfaced for
invoice or credit.
Freight Charges: 1 (one)
6
Sales Order Lines, Return Lines, Discount Lines:
LINE.LINE_ID
Freight Charges: Charge.Charge_id
7
0
8
Shipped Order Line:
WSH_DOCUMENT_INSTANCES.SEQUENCE_NUMB
ER
Non-Shipped Order Line: 0 (zero)
Return Lines: 0 (zero)
Freight Charges: 0 (zero)
9
Customer Item Number if one is defined, otherwise insert
0 (zero).
10
Null
11
Discount Lines: PA.PRICE_ADJUSTMENT_ID
12
Sales Order Lines, Return Lines, and Discount Lines:
LINE.SHIPMENT_NUMBER
Freight Charges: None
13
LINE.OPTION_NUMBER

14
LINE.SERVICE_NUMBER
15
Null
For more details regarding the Order Management Interfaces, review the Oracle Order
Management Open Interfaces, API, and Electronic Messaging Guide, page 8-6.
4. Mandatory And Optional Grouping Attribute Columns
The following provides a list of mandatory and optional attributes from the
RA_INTERFACE_LINES_ALL table.
Note:
• Some attributes have changed between Release 11.5 and 12.x
• An Enhancement Request (5943921) has been logged requesting the
REASON_CODE is removed from the Mandatory Grouping Attributes.
a. Release 12.x, Mandatory Grouping Attributes
Note:
Grouping attribute behavior changed between Release 11.5., and Release 12.
Note 1280194.1, Why Autoinvoice Ship to fields were mandatory grouping
attributes in release 11i, but are optional in release 12?
AGREEMENT_ID
APPLICATION_ID
BILLING_DATE
COMMENTS
CONS_BILLING_NUMBER
CONTRACT_ID
CONVERSION_DATE
CONVERSION_RATE
CONVERSION_TYPE
CREDIT_METHOD_FOR_ACCT_RULE
CREDIT_METHOD_FOR_INSTALLMENTS
CURRENCY_CODE
CUSTOMER_BANK_ACCOUNT_ID
CUST_TRX_TYPE_ID
DEFAULT_TAXATION_COUNTRY

DOCUMENT_NUMBER
DOCUMENT_NUMBER_SEQUENCE_ID
DOCUMENT_SUB_TYPE
GL_DATE
HEADER_ATTRIBUTE1-15
HEADER_ATTRIBUTE_CATEGORY
HEADER_GDF_ATTRIBUTE1-30
HEADER_GDF_ATTR_CATEGORY
INITIAL_CUSTOMER_TRX_ID
INTERNAL_NOTES
INVOICING_RULE_ID
LEGAL_ENTITY_ID
ORIG_SYSTEM_BILL_ADDRESS_ID
ORIG_SYSTEM_BILL_CONTACT_ID
ORIG_SYSTEM_BILL_CUSTOMER_ID
ORIG_SYSTEM_SOLD_CUSTOMER_ID
PAYMENT_ATTRIBUTES
ORIG_SYSTEM_BATCH_NAME
PAYMENT_SET_ID
PREVIOUS_CUSTOMER_TRX_ID
PRIMARY_SALESREP_ID
PRINTING_OPTION
PURCHASE_ORDER
PURCHASE_ORDER_DATE
PURCHASE_ORDER_REVISION
REASON_CODE
RECEIPT_METHOD_ID
RELATED_CUSTOMER_TRX_ID
SET_OF_BOOKS_ID
TAXED_UPSTREAM_FLAG
TERM_ID
TERRITORY_ID
TRX_DATE
TRX_NUMBER
b. Release 12.x, Optional Grouping Attributes
ACCOUNTING_RULE_DURATION
ACCOUNTING_RULE_ID
ATTRIBUTE1-15
ATTRIBUTE_CATEGORY
CODE_COMBINATION_ID
INTERFACE_LINE_ATTRIBUTE1-15
INTERFACE_LINE_CONTEXT
INVENTORY_ITEM_ID
LINE_GDF_ATTRIBUTE1-20
LINE_GDF_ATTR_CATEGORY

ORIG_SYSTEM_SHIP_ADDRESS_ID
ORIG_SYSTEM_SHIP_CONTACT_ID
ORIG_SYSTEM_SHIP_CUSTOMER_ID
REFERENCE_LINE_ID
RULE_START_DATE
SALES_ORDER
SALES_ORDER_DATE
SALES_ORDER_LINE
SALES_ORDER_REVISION
SALES_ORDER_SOURCE
TAX_CODE
TAX_RATE
c. Release 11.5, Mandatory Grouping Attributes
AGREEMENT_ID
COMMENTS
CONS_BILLING_NUMBER
CONTRACT_ID
CONVERSION_DATE
CONVERSION_RATE
CONVERSION_TYPE
CREDIT_METHOD_FOR_ACCT_RULE
CREDIT_METHOD_FOR_INSTALLMENTS
CURRENCY_CODE
CUSTOMER_BANK_ACCOUNT_ID
CUST_TRX_TYPE_ID
DOCUMENT_NUMBER
DOCUMENT_NUMBER_SEQUENCE_ID
GL_DATE
HEADER_ATTRIBUTE1-15
HEADER_ATTRIBUTE_CATEGORY
HEADER_GDF_ATTRIBUTE1-30
INITIAL_CUSTOMER_TRX_ID
INTERNAL_NOTES
INVOICING_RULE_ID
ORIG_SYSTEM_BILL_ADDRESS_ID
ORIG_SYSTEM_BILL_CONTACT_ID
ORIG_SYSTEM_SHIP_CUSTOMER_ID
ORIG_SYSTEM_BATCH_NAME
PAYMENT_SET_ID
PREVIOUS_CUSTOMER_TRX_ID
PRIMARY_SALESREP_ID
PRINTING_OPTION
PURCHASE_ORDER

PURCHASE_ORDER_DATE
PURCHASE_ORDER_REVISION
REASON_CODE
RECEIPT_METHOD_ID
RELATED_CUSTOMER_TRX_ID
SET_OF_BOOKS_ID
TERM_ID
TERRITORY_ID
TRX_DATE
TRX_NUMBER
d. Release 11.5, Optional Grouping Attributes
ACCOUNTING_RULE_DURATION
ACCOUNTING_RULE_ID
ATTRIBUTE1-15
ATTRIBUTE_CATEGORY
INTERFACE_LINE_ATTRIBUTE1-15
INTERFACE_LINE_CONTEXT
INVENTORY_ITEM_ID
REFERENCE_LINE_ID
RULE_START_DATE
SALES_ORDER
SALES_ORDER_DATE
SALES_ORDER_LINE
SALES_ORDER_REVISION
SALES_ORDER_SOURCE
TAX_CODE
TAX_RATE
e. Scripts to identify grouping attributes
For a comprehensive list of all Mandatory and Optional Grouping Attributes used in your
instance, you can run the following:
-- for MANDATORY
select column_type, from_column_name
from ra_group_by_columns
where column_type = 'M';
-- for OPTIONAL
select column_type, from_column_name
from ra_group_by_columns
where column_type <> 'M';
To see a list of fields that will be used by the grouping rule for a particular transaction type, you
can use the following scripts:
First, Determine the value to use in &group_rule_id below by running the following:

SELECT GROUPING_RULE_ID
FROM RA_GROUPING_RULES
WHERE NAME = '&Enter_Grouping_Rule_Name';
For example, using the value = 'DEFAULT' will result in GROUPING_RULE_ID = -1
Then run the following replacing &group_rule_id with the value returned by previous script and
&trx_type with INV for Invoice, CM for Credit Memo and DM for Debit Memo:
SELECT UPPER(C.FROM_COLUMN_NAME),
C.FROM_COLUMN_LENGTH
FROM RA_GROUPING_TRX_TYPES T,
RA_GROUP_BYS B,
RA_GROUP_BY_COLUMNS C
WHERE T.GROUPING_RULE_ID = &group_rule_id
AND T.CLASS = DECODE('&trx_type',
'INV', 'I',
'CM', 'C',
'DM', 'D')
AND T.GROUPING_TRX_TYPE_ID = B.GROUPING_TRX_TYPE_ID
AND B.COLUMN_ID = C.COLUMN_ID
UNION
SELECT UPPER(C.FROM_COLUMN_NAME),
C.FROM_COLUMN_LENGTH
FROM RA_GROUP_BY_COLUMNS C
WHERE C.COLUMN_TYPE = 'M'
order by 1;
By using the script above, you can identify which fields need to be similar for interface rows to
be grouped into a single transaction.
For more information about Grouping Rules, you can also review the Receivables User's Guide,
page 2-241.
5. Intercompany Limitations
Is it possible to split two intercompany lines from one order with unique delivery numbers into
separate invoices?
Answer: No - Order management does not pass delivery number to receivables interface tables
in any field and thus grouping rules cannot take this into account during invoice creation.
6. What Happens if One Line is Rejected?
Let's assume the Batch Source is set to Invalid Line: REJECT INVOICE in the batch source
definition. Is it possible to reject the entire invoice or is the only option to fix the problem and
generate a second invoice?
If you state that you want to import (despite rejected lines), what you are really saying is that you
want to import what you can of the transaction despite any rejections that occur to individual
lines. However, once the transaction has been grouped, a
rejection on any one line will reject the entire transaction. So, in other words, the feature favors
rejecting entire post-group transactions. In cases such as when a Customer ID is invalid, the
customer is part of the grouping criteria and thus if you have a 5 line invoice rejected for invalid
customer ID's and then you update 2 of the 5 lines to correct the error and re-run, AutoInvoice

will group the two corrected lines into an invoice and import the record, leaving three lines
unprocessed.
7. How Commitment Lines are Grouped
In Lines attached to commitments the reference_line_id will populate Initial_customer_trx_id
which is a mandatory grouping column. Lines without commitments have this field as null.
Sales orders subsequently will always split commitments into separate invoices from non-
commitment order lines.
It is the standard functionality

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