5. Positions Held Machine Operator Production Expediter Mail Room Clerk Warehouse Clerk Production Supervisor Buyer Production Controller Material Controller Stockroom Manager Production Control Manager Director of Materials Executive Director of Fulfillment Director of Supply Chain Management Director of Operations
6. Have conducted Business in 13 Countries, Worldwide UNITED STATES CANADA MEXICO ENGLAND SCOTLAND FRANCE HOLLAND HONG KONG CHINA TAIWAN SINGAPORE MALAYSIA THAILAND
12. Operations is a Key Element of a Supply Chain Revenue Utilization of Assets (People, Plant, Equip) Cash Inventory BALANCING keeping Customers completely satisfied and Resources optimally utilized ……. against spending the least amount of Cash and carrying the least amount of Inventory
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14. Highest Level Operations Management Process (Fig 1.2) There is a CONVERSION that takes Information, Intelligence, Resources, and Activities and turns them into something VALUABLE to Customers and / or Society Inputs Process (Transformation) Outputs Control Feedback Feedback Feedback * From Stevenson, Operations Management , Ninth Edition, McGraw Hill Irwin
15. Inputs / Process / Outputs (Table 1.1) * From Stevenson, Operations Management , Ninth Edition, McGraw Hill Irwin
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17. Differences between Goods and Service (Book Table 1.3) * From Stevenson, Operations Management , Ninth Edition, McGraw Hill Irwin
18. Goods and Services continuum (Fig 1.3) * From Stevenson, Operations Management , Ninth Edition, McGraw Hill Irwin
19. Combination of Production and Service * Adapted from Stevenson, Operations Management , Ninth Edition, McGraw Hill Irwin Farmer produces & harvests wheat ($0.15) Wheat shipped to mill ($0.08) Mill produces flour ($0.15) Flour shipped to Baker ($0.08) Baker produces bread ($0.54) Bread shipped to Grocery Store ($0.08) Grocery store displays and sells bread ($0.21) $0.84 of Production $0.45 of Services $1.29 of total Cost and Profit throughout the Supply Chain
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