C2C Summit workshops

1. WORKSHOP PROGRAMME DAY 1
Huawei: LTE Spectrum - Strategic Opportunities
LTE deployment in Africa will provide high-speed broadband to all. The increasing numbers of
subscribers and rapidly diversifying service offerings will bring new opportunities as well as new
challenges. This workshop on LTE will show how mobile network operators and regulators can
achieve desired business goals, manage budgets and deliver on the national promise of next
generation mobile broadband. Many companies find this to be a daunting challenge, and this
workshop based on extensive consulting experience and in-depth opinion papers outlines the key
considerations, priorities and negotiating stakes involved. Indicators, pricing models, cost
calculations and likely scenarios will be covered. Comparisons will be made of regional roll-outs and
roadmaps, with recommendations for key decision makers.
Gilat Satcom: Disaster Recovery
How do you ensure you have the best backup solution for your growing needs “Never miss a call” a
Cellular operators and Enterprise Backup model makes sure you provide the best quality of service
and “Africa UP 365” provides you with a National network Disaster Recovery Solution. Attend this
workshop to understand more about how these solutions can help you to improve your services and
provide the continuity your customers are looking for.
Tech Equity: Cloud Hosting & Applications
Cloud - from Strategy to User Experience and Barriers to Adoption, Cloud presents huge benefits but
they will only be realised with a 360 degree approach. Tech Equity is a new name in the market that
comes with an impressive pedigree of industry leaders and pioneers in the development of Cloud
strategies in Africa. Join this workshop to clarify the opportunities and understand the necessary
steps to optimising your investment.
Interactive Intelligence: Customer Experience
A key driver of customer loyalty is providing the best experience for your clients when they get in
touch with you. Customers expect nothing less than service excellence when they contact you. In
fact, they deserve the most efficient and knowledgeable experience you can give them. With the
Customer Interaction Center™ (CIC) from Interactive Intelligence, you deliver an exceptional
experience to every customer you serve. Attending this workshop will provide you with an in depth
understanding of how you can improve your client experience.

2. WORKSHOP PROGRAMME DAY 2
Gilat Satcom: LTE Readiness
LTE deployment in Africa will provide high-speed broadband to all. The increasing numbers of
subscribers and rapidly diversifying service offerings will bring new opportunities as well as new
challenges. The transition from 3G to LTE doubles the network’s communication requirements by 4
and put a dramatic challenge on capacity demands. Gilat Satcom presents a communication solution
that fits your network growth starting with todays’ existing needs and growing up to LTE.
Huawei: White Spaces
Huawei continue to lead the E-Band industry and strive to be the best partner of customers with
advanced technologies, mass commercial deployments and rich delivery experience. Why Huawei E-
Band? What are the major application scenarios of E-Band? What are the latest developments in the
E-Band industry. Find out by attending this informative workshop from the industry leader.
Tech Equity: Cloud Hosting & Applications
Cloud – from Strategy to User Experience and Barriers to Adoption, Cloud presents huge benefits but
these will only be realised with a 360 degree approach. Tech Equity is a new name in the market that
comes with an impressive pedigree of industry leaders and pioneers in the development of Cloud
strategies in Africa. Join this workshop to clarify the opportunities and understand the necessary
steps to optimising your investment.
BumbleBee Consulting: Aligning Business and IT Strategies
Aligning IT deployments with Business Strategies is in contrast to what is often experienced in
organizations: IT and business professionals are often unable to bridge the gap between themselves
due to differences in objectives, culture, and incentives and a mutual ignorance of the other group’s
body of knowledge. This rift generally results in expensive IT systems that do not provide adequate
return on investment. BumbleBee Consulting enjoy a wealth of hands-on industry experience in
Business and IT Strategy alignment and the often missed issue of Cultural Change Management.
Attending this workshop, you will explore tried and tested strategies to one of industry’s biggest
challenges