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Baby Got Batch:
SEVIS Batching and You
NAFSA Region III Conference
Norman, OK
Fall 2015
Presenters
Tracy Kaan, Assistant Director of Technology
and Processes, University of North Texas
Sarah Ku, Assistant Director of Technology and
Processing, University of Texas at Dallas
Stefan Johnsson, SEVIS Compliance Senior
Coordinator, University of Houston
Emilie Gordon, International Student Advisor &
SEVIS Analyst, University of Oklahoma
Agenda
● What is Batch Processing?
● Why Batch?
● Case Studies
● Challenges
● Resources & Suggestions
● Questions
What Is Batching?
Batch processing (aka batching) refers to the use of a third-party
software or a database to identify and pull changes from international
student records in a school’s official student information system, and
then push the changes to SEVIS for mass processing.
09.05.XX 09.17.XX 10.13.XX 10.20.XX 11.01.XX
University of North Texas University of Texas at Dallas
University of Houston University of Oklahoma
Type Public Research
University
Public Research
University
Public Research
University
Public Research
University
International
Student
Population Size
3075 7941 5172 2394
Student
Information
System
Oracle/PeopleSoft Oracle/PeopleSoft Oracle/PeopleSoft Ellucian/Banner
Batching
Software
fsaAtlas/ISSM,
now Sunapsis
fsaAtlas/ISSM PeopleSoft fsaAtlas/ISSM
Institutional Overviews
Create Student ✓ ✓ ✓ ✓
Registration ✓ ✓ ✓ ✓
Defer Attendance ✓ ✓ ✓ ✓
Personal Info. Update ✓ ✓ ✓ ✓
Program Info. Update ✓ ✓ ✓ ✓
Financial Info. Update ✓ ✓ ✓ ✓
Extend Program ✓ ✓ ✓ ✓
Change of Educational Level ✓ ✓ ✓ ✓
Drop Below Full Course ✓ ✓ ✓ ✓
Add/Cancel Dependent ✓ ✓ ✓ ✓
Reprint I-20 ✓ ✓ ✓ ✓
CPT Employment ✓ ✓ ✓ ✓
OPT & OPT Ext. Employment ✓ ✓ ✓ ✓
OPT Reporting ✓ ✓ ✓ ✓
6/12 Month STEM Validation Can, but don’t. --- ----
Off-Campus Employment ✓ ✓ ✓ ✓
Shorten Program ✓ ✓ ✓ ✓
Complete Program ✓ ✓ ✓ ✓
Status Termination ✓ ✓ ✓ ✓
What
can you
batch?
Why Batch?
How it makes us more efficient:
● processing large number of events
all at once
● reduces data entry
● allows tasking and smoother
workflows
● automatic alerts and notifications
● reporting capabilities
● documenting/tracking
● going paperless
Other Benefits: ISSM
● Letter and Form Templates
● Document imaging/storing
● Embedded RTI access
● Campus DataLink as a “holding tank”
● Multiple Events Generation
Other Benefits: PeopleSoft
● Front Desk Check-In
● Integration with HR/Academic Advising
● Cross-over training with IT personnel
● Queries can be more reliable as the software is similar
● Oracle allows for open source functionality with Peoplesoft
Other Benefits: Sunapsis
● Real-time interface with SEVIS.
● Automatic templates.
● Front desk check-in module.
● Pre-arrival & orientation scheduling modules.
● Online services for students, scholars, departments, & other outside
constituents.
Ellucian ISSM Registration Example:
Registration
notifications come
from our student
information system
each term and are
pushed to our batch
software for all F
and J students.
Ellucian ISSM Registration Example:
Registration event appears in
student record in batch software
and can be approved with other
updates.
Registration is uploaded to SEVIS
within a batch.
Ellucian ISSM Personal Info. (U.S. Address) Example:
Students update their address in our
student information system.
From this “holding tank” we can approve them to
override the current information on a student’s
record, hold the information, or delete it.
Address updates in student info system are
pushed to batching software 3 times a day.
Ellucian ISSM Personal Info. (U.S. Address) Example:
Personal information updates can be validated and uploaded
to SEVIS for each record. ISSM will indicate whether or not
an update is complete or invalid.
PeopleSoft
Registration Example
● Compare Process 3pm, Export at 4:45pm, Import
in the morning.
● Initial I-20s created through admissions via
batch.
● Students who check-in with our office has the
name flipped from admissions advisor to
International Student Counselor who processes
the check-in.
● Registration alerts sent through batch for
continuing and new students with the
international students’ advisor’s name only.
● Students who miss check-in and are registered
for classes are followed with by queries.
PeopleSoft Address
Updates
Address (U.S. and foreign) updates are
linked with email addresses, birth
country, and names.
In order to see the update for the
student, you have to click on the
“details” link.
Errors show up if the U.S. address is
showing as a foreign addresses.
Sunapsis Registration Process
Inside our student database (PeopleSoft)
we will run a data extract process for
specific terms and certain visa types. The
process creates an xml file with the data.
The first datafeed run of the term will
serve as our “baseline,” then the system
will compare subsequent runs to the last
run to determine what data should be
included & excluded. This runs once a
week & takes a few hours to process.
The xml is then imported into Sunapsis.
Sunapsis’ internal logic then creates
batch events and alerts for our advisors
to check and/or approve as needed.
Sunapsis Registration Process
Alerts Pie Chart & Tree
Assign Alerts via
“My Case Tracker”
Sunapsis Registration Process
In the Batch Management screen,
you are given different options of
what to do with the batch events.
For example, you can mass
approve them, or decide to look at
the information in each event and
edit/delete/approve them
individually.
When the continuing student
datafeed process is run, any
changes in address in our
student information system
will be imported into
Sunapsis.
Sunapsis will automatically
create pending batch events
for an advisor to check &
approve.
Sunapsis Address
Updates
Double-clicking on the previous group of
events will open a list of students & an
advisor can review them individually from this
screen.
The previous information on the record & the
new queued to SEVIS information will be
shown for comparison.
Sunapsis Address Updates
Sunapsis has created several tools
to make it easier to edit, format &
override addresses, so that offices
may more efficiently comply with the
new address rules.
Challenges
● Institutional Support
○ Institutional IT Coordination
& Cooperation
○ Staff Time for Training
○ Office Staff Responsible for
Software Development
○ Funding
○ Initial Software Conversion
● Troubleshooting
○ Batch Failures
● Batching Software Upgrades,
Fixes & Bugs
● SEVIS Upgrades & Fixes Source: http://m.memegen.com/nix1rf.jpg
Source: http://internationaled.tumblr.com/search/batch
Source: http://internationaled.tumblr.com/search/batch
Resources…
What’s Out There?
● SEVIS Technical Guidance Page
○ SEVIS.Batch@ice.dhs.gov
○ SEVIS Batch User Group
● Study in the States Website
○ SEVIS Webinars
○ SEVIS Help Hub
● Ellucian Client Support System (Ellucian
Hub) for fsaAtlas/ISSM
● Sunapsis Community Pages for Clients
● Conferences: Software & NAFSA
● Listservs & Facebook groups: Software,
NAFSA
● Institutional IT Department
● Other universities who batch! Source: http://vignette3.wikia.nocookie.net/x-files/images/8/86/The_Truth_Is_Out_There_tagline.jpg/revision/latest?
cb=20070529002506
Suggestions
● Think about your business processes: Why do you do what you do? How could
a batching software help you in this?
○ You could use this as an opportunity to restructure duties & create a more
efficient office.
● Do your research.
○ Visit other schools to see how they use their software.
○ Find contacts who are willing to share info with you & your IT staff.
○ Use all of this info to plan. It will help you to be realistic about the
possible conversion & what to expect afterwards.
Suggestions
If you do decide to move forward with a batching software:
● Communicate your expectations/needs early with all key players at your
institution.
● Designate a project manager/team lead.
● Don’t try to rush it.
● Unless you have other deadlines to meet, etc., try to take your time during the
preparation and implementation phases to lessen the probability of future issues
coming up.
● Work with your IT staff to help them understand what you are trying to do.
○ Get supervisors on board so that staff are able to make this a priority.
○ Make yourself available to them & be responsive.
○ Be appreciative of their time.
Questions?
Contact Information
Tracy Kaan
University of North Texas
Email: Tracy.Kaan@unt.edu
Sarah Ku
University of Texas at Dallas
Email: sarah.ku@utdallas.edu
Stefan Johnsson
University of Houston
Email: sjohnsson@uh.edu
Emilie Gordon
University of Oklahoma
Email: emilie.gordon@ou.edu

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Baby Got Batch: SEVIS Batching Best Practices

  • 1. Baby Got Batch: SEVIS Batching and You NAFSA Region III Conference Norman, OK Fall 2015
  • 2. Presenters Tracy Kaan, Assistant Director of Technology and Processes, University of North Texas Sarah Ku, Assistant Director of Technology and Processing, University of Texas at Dallas Stefan Johnsson, SEVIS Compliance Senior Coordinator, University of Houston Emilie Gordon, International Student Advisor & SEVIS Analyst, University of Oklahoma
  • 3. Agenda ● What is Batch Processing? ● Why Batch? ● Case Studies ● Challenges ● Resources & Suggestions ● Questions
  • 4. What Is Batching? Batch processing (aka batching) refers to the use of a third-party software or a database to identify and pull changes from international student records in a school’s official student information system, and then push the changes to SEVIS for mass processing.
  • 5. 09.05.XX 09.17.XX 10.13.XX 10.20.XX 11.01.XX University of North Texas University of Texas at Dallas University of Houston University of Oklahoma
  • 6. Type Public Research University Public Research University Public Research University Public Research University International Student Population Size 3075 7941 5172 2394 Student Information System Oracle/PeopleSoft Oracle/PeopleSoft Oracle/PeopleSoft Ellucian/Banner Batching Software fsaAtlas/ISSM, now Sunapsis fsaAtlas/ISSM PeopleSoft fsaAtlas/ISSM Institutional Overviews
  • 7. Create Student ✓ ✓ ✓ ✓ Registration ✓ ✓ ✓ ✓ Defer Attendance ✓ ✓ ✓ ✓ Personal Info. Update ✓ ✓ ✓ ✓ Program Info. Update ✓ ✓ ✓ ✓ Financial Info. Update ✓ ✓ ✓ ✓ Extend Program ✓ ✓ ✓ ✓ Change of Educational Level ✓ ✓ ✓ ✓ Drop Below Full Course ✓ ✓ ✓ ✓ Add/Cancel Dependent ✓ ✓ ✓ ✓ Reprint I-20 ✓ ✓ ✓ ✓ CPT Employment ✓ ✓ ✓ ✓ OPT & OPT Ext. Employment ✓ ✓ ✓ ✓ OPT Reporting ✓ ✓ ✓ ✓ 6/12 Month STEM Validation Can, but don’t. --- ---- Off-Campus Employment ✓ ✓ ✓ ✓ Shorten Program ✓ ✓ ✓ ✓ Complete Program ✓ ✓ ✓ ✓ Status Termination ✓ ✓ ✓ ✓ What can you batch?
  • 8. Why Batch? How it makes us more efficient: ● processing large number of events all at once ● reduces data entry ● allows tasking and smoother workflows ● automatic alerts and notifications ● reporting capabilities ● documenting/tracking ● going paperless
  • 9. Other Benefits: ISSM ● Letter and Form Templates ● Document imaging/storing ● Embedded RTI access ● Campus DataLink as a “holding tank” ● Multiple Events Generation
  • 10. Other Benefits: PeopleSoft ● Front Desk Check-In ● Integration with HR/Academic Advising ● Cross-over training with IT personnel ● Queries can be more reliable as the software is similar ● Oracle allows for open source functionality with Peoplesoft
  • 11. Other Benefits: Sunapsis ● Real-time interface with SEVIS. ● Automatic templates. ● Front desk check-in module. ● Pre-arrival & orientation scheduling modules. ● Online services for students, scholars, departments, & other outside constituents.
  • 12. Ellucian ISSM Registration Example: Registration notifications come from our student information system each term and are pushed to our batch software for all F and J students.
  • 13. Ellucian ISSM Registration Example: Registration event appears in student record in batch software and can be approved with other updates. Registration is uploaded to SEVIS within a batch.
  • 14. Ellucian ISSM Personal Info. (U.S. Address) Example: Students update their address in our student information system. From this “holding tank” we can approve them to override the current information on a student’s record, hold the information, or delete it. Address updates in student info system are pushed to batching software 3 times a day.
  • 15. Ellucian ISSM Personal Info. (U.S. Address) Example: Personal information updates can be validated and uploaded to SEVIS for each record. ISSM will indicate whether or not an update is complete or invalid.
  • 16. PeopleSoft Registration Example ● Compare Process 3pm, Export at 4:45pm, Import in the morning. ● Initial I-20s created through admissions via batch. ● Students who check-in with our office has the name flipped from admissions advisor to International Student Counselor who processes the check-in. ● Registration alerts sent through batch for continuing and new students with the international students’ advisor’s name only. ● Students who miss check-in and are registered for classes are followed with by queries.
  • 17. PeopleSoft Address Updates Address (U.S. and foreign) updates are linked with email addresses, birth country, and names. In order to see the update for the student, you have to click on the “details” link. Errors show up if the U.S. address is showing as a foreign addresses.
  • 18. Sunapsis Registration Process Inside our student database (PeopleSoft) we will run a data extract process for specific terms and certain visa types. The process creates an xml file with the data. The first datafeed run of the term will serve as our “baseline,” then the system will compare subsequent runs to the last run to determine what data should be included & excluded. This runs once a week & takes a few hours to process. The xml is then imported into Sunapsis. Sunapsis’ internal logic then creates batch events and alerts for our advisors to check and/or approve as needed.
  • 19. Sunapsis Registration Process Alerts Pie Chart & Tree Assign Alerts via “My Case Tracker”
  • 20. Sunapsis Registration Process In the Batch Management screen, you are given different options of what to do with the batch events. For example, you can mass approve them, or decide to look at the information in each event and edit/delete/approve them individually.
  • 21. When the continuing student datafeed process is run, any changes in address in our student information system will be imported into Sunapsis. Sunapsis will automatically create pending batch events for an advisor to check & approve. Sunapsis Address Updates
  • 22. Double-clicking on the previous group of events will open a list of students & an advisor can review them individually from this screen. The previous information on the record & the new queued to SEVIS information will be shown for comparison.
  • 23. Sunapsis Address Updates Sunapsis has created several tools to make it easier to edit, format & override addresses, so that offices may more efficiently comply with the new address rules.
  • 24. Challenges ● Institutional Support ○ Institutional IT Coordination & Cooperation ○ Staff Time for Training ○ Office Staff Responsible for Software Development ○ Funding ○ Initial Software Conversion ● Troubleshooting ○ Batch Failures ● Batching Software Upgrades, Fixes & Bugs ● SEVIS Upgrades & Fixes Source: http://m.memegen.com/nix1rf.jpg
  • 27. Resources… What’s Out There? ● SEVIS Technical Guidance Page ○ SEVIS.Batch@ice.dhs.gov ○ SEVIS Batch User Group ● Study in the States Website ○ SEVIS Webinars ○ SEVIS Help Hub ● Ellucian Client Support System (Ellucian Hub) for fsaAtlas/ISSM ● Sunapsis Community Pages for Clients ● Conferences: Software & NAFSA ● Listservs & Facebook groups: Software, NAFSA ● Institutional IT Department ● Other universities who batch! Source: http://vignette3.wikia.nocookie.net/x-files/images/8/86/The_Truth_Is_Out_There_tagline.jpg/revision/latest? cb=20070529002506
  • 28. Suggestions ● Think about your business processes: Why do you do what you do? How could a batching software help you in this? ○ You could use this as an opportunity to restructure duties & create a more efficient office. ● Do your research. ○ Visit other schools to see how they use their software. ○ Find contacts who are willing to share info with you & your IT staff. ○ Use all of this info to plan. It will help you to be realistic about the possible conversion & what to expect afterwards.
  • 29. Suggestions If you do decide to move forward with a batching software: ● Communicate your expectations/needs early with all key players at your institution. ● Designate a project manager/team lead. ● Don’t try to rush it. ● Unless you have other deadlines to meet, etc., try to take your time during the preparation and implementation phases to lessen the probability of future issues coming up. ● Work with your IT staff to help them understand what you are trying to do. ○ Get supervisors on board so that staff are able to make this a priority. ○ Make yourself available to them & be responsive. ○ Be appreciative of their time.
  • 31. Contact Information Tracy Kaan University of North Texas Email: Tracy.Kaan@unt.edu Sarah Ku University of Texas at Dallas Email: sarah.ku@utdallas.edu Stefan Johnsson University of Houston Email: sjohnsson@uh.edu Emilie Gordon University of Oklahoma Email: emilie.gordon@ou.edu