This is a report on Muslim Commercial Bank MCB Pakistan, one of the largest banks in Pakistan. This report is based on the course outline of MAN 301: Principles of Management

1. Note this report was made in 2014. We have also utilized internet resource.
Grateful toVP Risk Mr. Kumar

2. PRESENTED BY: Yasoob Raza Zaidi (17029)
Ashish Chawla (16991)
Muhib Ali Shah (17040)
Salman Baig (17840)
Abdur Rehman ( 17632)
Muhammad Husayn ( ID: 20141-17712 )

3.  MCB Bank Limited was incorporated by the
Adamjee Group on July 9, 1947, as a limited
company.
 The bank was nationalized in 1974 during the
government of Zulfikar Ali Bhutto.
 This was the first bank to be privatized in 1991.
 The president of the bank is M.U.A Usmani.

4. STRENGTH
1. MCB is a well established bank, enjoying long history of over 55
years of experience and profitable operation.
2. MCB was the first privatized bank that
gives it an edge over other nationalized banks.
3. MCB is the market leader in introduction of E-banking and it has
the largest ATM network in the country.
WEAKNESS
1. The overseas branch network of MCB is limited. It has only four
overseas branches.
2. Most of the employees lack managerial training as they are not
properly educated.

5. OPPORTUNITY
1. MCB may enhance its Rupee Travellers Cheques (RTCs) sales by
searching for new market .
THREAT
1. The Rupee Travellers Cheque (RTC) sales volumes may be affected on
account of regulatory restriction imposed by SBP on issuance to large
value denominations

6. Audit & RAR Wholesale
BANKING
CORPORATE
AFFAIRS
BOARD OF DIRECTORS
COMPLIANCE
& BANKINGol
RISK
MANAGEMENT
SPECIAL ASSET
MANAGEM.NT
HUMAN RESOURCE
MANAGEMENTurce
Management
INFO
TECHNOLOGYchn
ology
STRATEGIC
PLANNINGnt
Banking
FINANCIAL
CONTROL
COMMERCIAL
BANKING
Operations
CONSUMER
BANKINGing
TREASURY &
FOREXorex
ISLAMIC
BANKING
Chairman
President

8. Vision Statement
To be the leading financial services provider, partnering with our
customers for a more prosperous and secure future.
Mission Statement
We are a team of committed professionals, providing
innovative and efficient financial solutions to create and nurture
long-term relationships with our customers.

9.  Normative Model
 Positive Model- Situational
 Ideal vs Realistic
 Idealistic Failure
Leads to evaluation of factors and particular reason
 How,Why andWhen to make decisions

10.  Strong HRM is key input for work everywhere
and so in MCB it is vital
 Recruitment and Selection takes place by HR
department only
 Annual Recruitment for whole country, only in
South and North offices.
 After Hiring New Recruits are trained.
Via Lectures and 3 month work at different
branches

11.  Employee assessment
 Performance System and Control
 Senior Approval and Recommendations
 Job, Bonus and Attendance
 Yearly Evaluation- Functionality,
Entitlement and Monetry

12.  Innovation in Service
 Innovation in ideology
 New and different marketing strategies
Concept of Convenience
Brand Management looks for target group
Imagination and connecting logos

13.  Culture based upon different organization
 Organizational feel reflects culture.
 Different Divisions and Units have variant
culture.
 Even the branches have their own cultures.
 Geographical Demographics.

14.  Leader NeedsTeam.
No team - No leader
 Leader is a strong Pressure Manager
Sustain and Distribution of Pressure
Due or undue pressure
 MCB has leaders of different divisions, units
and branches.There is a huge dependency on
leaders for large organization such as MCB

15.  Leader is better decision maker
 Employee could be good or bad. Leader sets
direction and paves path to destination

16.  Leader is a great Motivator
 How much is the leader himself motivated?
 Positive Reinforcement
Hardwork and Reward
 Support
 Team Building- Leader gives playing field for team workers to develop
potential.