The history of Arcadia as well as a description of the services we provide our communities.

1. Together we work… to keep people at home & healthier longer!

2. Welcome! Thank you for taking time out of your busy schedule to learn about how Arcadia Home Care and Staffing can assist you with quality home care services for your clients!

3. Location Types Affiliate Corporate/Central Support Offices Pharmacy Catalog Muskegon Kalamazoo Ann Arbor Metrostaff Birmingham Lansing  Jacksonville Phoenix Tucson Redding Chico San Francisco Stockton Marin Modesto East Bay Redwood City Santa Rosa Trumbull Memphis Paris (Bestaff) Danvers Worcester Dedham Weymouth Plymouth Scarborough Brunswick Auburn Bangor Marquette Asheville Thomasville Lincoln Cincinnati Dayton Cleveland Akron Monroeville Philadelphia Evansville (AHC & ASR) Virginia Beach Indianapolis DailyMed Sumner Winston-Salem WA CA CO AZ NE IL IN OH KY TN MA AL GA PA VA MD MI CT ME FL NY Jacksonville Ocala Daytona Beach San Jose Jackson Brighton Burr Ridge (Catalog) Coldwater Battle Creek St. Joseph Bradenton Tampa Mebane Raleigh Divisions (Company owned Product & Services) Home Care NM TX NC SC Southfield NV St. Petersburg MN DailyMed Minneapolis National Platform Grand Rapids Phoenix North Tucson East Greensboro Asheboro Nashville Affiliates - Pharmacy - Services Corporate Office

5. Arcadia’s Services Home Care Services

10. Arcadia’s Mission To provide compassionate, quality, community-based home care designed to keep people at home and healthier longer. To provide health care staffing services and products to a wide range of facilities when care outside the home is needed. Arcadia’s success in achieving its mission is dependent upon the combined efforts and participation of its key stakeholders, including our Clients. Caregivers, Affiliates, Associates, Shareholders, and the Communities in which we serve and live.

11. Arcadia’s Core Values A – Always Customer Focused: We treat everyone as a customer. Delighting internal and external customers is an expectation of all Associates and Affiliates of the company. R – Respectful and Honorable: We treat everyone with respect and do business in an honorable manner, at the same time encouraging open discussion, challenging the status quo, and constructive conflict resolution. C – Compassionate and Compliant: We provide compassionate care that is compliant with both the letter and the spirit of the rules and regulations that govern our businesses. A – Action oriented and Urgent: We have a clear sense of urgency and we inspire everyone who touches our business with our focus and energy. Complacency has no place here. D – Dedicated to our Team: We know our single best asset is our diverse people, and we will invest in their development, reward strong performance and make Arcadia a great place to come to work. TEAMWORK MATTERS. I – Innovative: We are creative and strive to provide unique services and products that will distinguish us from our competitors, as well as innovative approaches to processes, efficiency, continuous improvement. A – Accountable and Committed: We consistently meet commitments to our customers, our shareholders and each other, and are accountable to do what we say we will do, when we say we will do it.