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Expectation Management for would-be brides

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Expectation Management for would-be brides

  1. 1. EXPECTATION MANAGEMENT ‘for Future Brides’
  2. 2. Agenda • • • • • • • • Definition Why is it a challenge? Benefits of E.M. Double edged sword Components of E.M. Assessing present situation Conclusion –Cross check Q and A
  3. 3. Expectation: Eager anticipation ( dictionary) EXPECTATION MANAGEMENT : “A FORMAL PROCESS TO CONTINUOUSLY CAPTURE, DOCUMENT AND MAINTAIN, THE DEPENDENCIES AND SURENESS OF EXPECTATIONS ,FOR PERSONS PARTICIPATING IN, THE INTERACTION, AND TO APPLY THE INFORMATION , TO MAKE THE INTERACTION SUCCESSFUL”
  4. 4. Why is it a challenge ??? • People don’t know what to expect • Expectations can be unreasonable • Expectations not clearly understood • Each person in the family has his/her own objectives(lack of a common objective ) • Constantly changing circumstances • Lack of communication
  5. 5. Gap graph
  6. 6. Benefits of Expectation Mgmt TRUST HAPPINESS BETTER COMMUNICATIO PERSONAL GROWTH CONFIDENCE RECOGNITION RELATION CLARITY STATUS IN NEW HOME STATUS SECURITY RELATION WITH IN-LAWS RELATION WITH PEERS RELATION WITH PARENTS SIDE RELATION WITH BOSS AND COLLEAGUES FRIENDS PERSONAL LIFE CAREER PATH
  7. 7. Double edged Sword TH? • Expectations cut in two ways:• They are a primary measure of your success. • Expectations drive all of your in-laws actions and decisions
  8. 8. 3 components of managing expectations 1. SETTING Expectations 2. MONITORING Expectations 3. INFLUENCING Expectations Setting Monitoring Influencing
  9. 9. Setting expectations…. • Something you said/ someone else said • Something you did/ someone else did • The way you said it • The clients ( your in laws in this case)picked from somewhere else
  10. 10. Monitoring • • • • • By listening Hearing Understanding Listen more and talk less Heeding to non verbal conversation also • Spending time with them
  11. 11. Influencing Expectations • Address the root cause • Be ready to change your approach and style • Establish trust • Educate , educate , educate • Explain ‘why’ • Pick arguments in private • Balance the give and take • Addressing an expectation sooner than later
  12. 12. Recipe for success
  13. 13. Cross check Measure of success Happy Healthy Secure Friends Peace of mind Good relationships Reasonably prosperous Hope Pluses (+) Minuses(-)

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