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“My	
  greatest	
  experience	
  in	
  student-­‐worker	
  limbo	
  has	
  
been	
  through	
  the	
  Co-­‐op	
  work	
  program	
  at	
  my	
  school.”	
  
“Each	
  first	
  day	
  of	
  work	
  always	
  felt	
  like	
  I	
  was	
  starAng	
  
something	
  worthwhile	
  because	
  the	
  jobs	
  weren’t	
  just	
  
busy	
  work	
  but	
  ones	
  where	
  there	
  were	
  steep	
  learning	
  
curves	
  and	
  I	
  could	
  make	
  valuable	
  contribuAons.”	
  
“I	
  pracAced	
  a	
  lot	
  before	
  my	
  first	
  job	
  
interview,	
  and	
  I	
  was	
  sAll	
  stressed	
  
when	
  it	
  came	
  around	
  to	
  it.”	
  
“One	
  of	
  the	
  greatest	
  benefits	
  
of	
  my	
  work	
  terms	
  was	
  the	
  
opportuni7es	
  to	
  network	
  
with	
  workplace	
  professionals.	
  
I	
  feel	
  so	
  lucky	
  to	
  have	
  
contacts	
  to	
  help	
  me	
  
transi7on	
  between	
  student	
  
life	
  and	
  work	
  life.”	
  
SAY	
  
Interviewee	
  has	
  thought	
  about	
  how	
  she	
  wants	
  her	
  career	
  to	
  develop	
  	
  	
  
Think	
  
Interviewee	
  takes	
  
pride	
  in	
  doing	
  work	
  
that	
  makes	
  a	
  
difference	
  
Interviewee	
  sees	
  real	
  value	
  in	
  the	
  
work	
  program	
  and	
  how	
  it	
  offers	
  her	
  
the	
  ability	
  to	
  bridge	
  the	
  gap	
  between	
  
being	
  a	
  student	
  and	
  full-­‐Ame	
  worker	
  
She	
  feels	
  most	
  confident	
  
when	
  she	
  is	
  prepared	
  
She	
  is	
  relieved	
  that	
  she	
  has	
  
work	
  experience	
  that	
  puts	
  her	
  
ahead	
  of	
  a	
  lot	
  of	
  students	
  
She	
  believes	
  that	
  
networking	
  is	
  a	
  vital	
  
way	
  to	
  find	
  a	
  job	
  	
  
She	
  enjoys/thrives	
  in	
  
workplaces	
  where	
  creaAvity	
  
is	
  encouraged	
  and	
  
collaboraAon	
  is	
  a	
  key	
  part	
  of	
  
work	
  culture	
  
She	
  is	
  glad	
  that	
  with	
  her	
  
work	
  experience	
  she	
  can	
  
explore	
  fields	
  that	
  her	
  
educaAon	
  may	
  not	
  typically	
  
qualify	
  her	
  for	
  
She	
  feels	
  strongly	
  about	
  
exploring	
  different	
  careers	
  
throughout	
  her	
  life	
  as	
  a	
  
way	
  to	
  conAnue	
  growing	
  
She	
  sAll	
  fears	
  that	
  she	
  
will	
  feel	
  lost	
  aMer	
  she	
  
graduates	
  and	
  has	
  to	
  find	
  
full	
  Ame	
  work	
  
“Because	
  my	
  interviews	
  were	
  
for	
  Co-­‐op	
  placements	
  I	
  felt	
  a	
  
liOle	
  more	
  secure	
  because	
  the	
  
employers	
  knew	
  I	
  was	
  a	
  
student,	
  but	
  those	
  
interviewing	
  skills	
  definitely	
  
transfer.”	
  
A	
  organized,	
  inquisi7ve,	
  undergraduate	
  student,	
  who	
  is	
  
proac7ve	
  and	
  communica7ve,	
  as	
  well	
  as	
  crea7ve	
  and	
  
enthusias7c	
  needs	
  a	
  way	
  to	
  feel	
  confident	
  that	
  she	
  will	
  
find	
  a	
  meaningful	
  job	
  that	
  requires	
  crea7vity	
  and	
  keeps	
  
her	
  engaged	
  because	
  she	
  has	
  the	
  drive	
  and	
  enthusiasm	
  
to	
  obtain	
  a	
  career	
  that	
  requires	
  out-­‐of-­‐the-­‐box	
  thinking,	
  
and	
  has	
  the	
  ‘soG’	
  skills	
  that	
  transfer	
  to	
  any	
  job.	
  	
  	
  

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Empathy map

  • 1. “My  greatest  experience  in  student-­‐worker  limbo  has   been  through  the  Co-­‐op  work  program  at  my  school.”   “Each  first  day  of  work  always  felt  like  I  was  starAng   something  worthwhile  because  the  jobs  weren’t  just   busy  work  but  ones  where  there  were  steep  learning   curves  and  I  could  make  valuable  contribuAons.”   “I  pracAced  a  lot  before  my  first  job   interview,  and  I  was  sAll  stressed   when  it  came  around  to  it.”   “One  of  the  greatest  benefits   of  my  work  terms  was  the   opportuni7es  to  network   with  workplace  professionals.   I  feel  so  lucky  to  have   contacts  to  help  me   transi7on  between  student   life  and  work  life.”   SAY   Interviewee  has  thought  about  how  she  wants  her  career  to  develop       Think   Interviewee  takes   pride  in  doing  work   that  makes  a   difference   Interviewee  sees  real  value  in  the   work  program  and  how  it  offers  her   the  ability  to  bridge  the  gap  between   being  a  student  and  full-­‐Ame  worker   She  feels  most  confident   when  she  is  prepared   She  is  relieved  that  she  has   work  experience  that  puts  her   ahead  of  a  lot  of  students   She  believes  that   networking  is  a  vital   way  to  find  a  job     She  enjoys/thrives  in   workplaces  where  creaAvity   is  encouraged  and   collaboraAon  is  a  key  part  of   work  culture   She  is  glad  that  with  her   work  experience  she  can   explore  fields  that  her   educaAon  may  not  typically   qualify  her  for   She  feels  strongly  about   exploring  different  careers   throughout  her  life  as  a   way  to  conAnue  growing   She  sAll  fears  that  she   will  feel  lost  aMer  she   graduates  and  has  to  find   full  Ame  work   “Because  my  interviews  were   for  Co-­‐op  placements  I  felt  a   liOle  more  secure  because  the   employers  knew  I  was  a   student,  but  those   interviewing  skills  definitely   transfer.”  
  • 2. A  organized,  inquisi7ve,  undergraduate  student,  who  is   proac7ve  and  communica7ve,  as  well  as  crea7ve  and   enthusias7c  needs  a  way  to  feel  confident  that  she  will   find  a  meaningful  job  that  requires  crea7vity  and  keeps   her  engaged  because  she  has  the  drive  and  enthusiasm   to  obtain  a  career  that  requires  out-­‐of-­‐the-­‐box  thinking,   and  has  the  ‘soG’  skills  that  transfer  to  any  job.