The document summarizes the history and development of ISO (International Organization for Standardization) over the past 70 years since its founding in 1947. It began with 65 delegates from 25 countries who decided to create a new international organization to facilitate the coordination and unification of industrial standards. Over the decades, ISO has grown to include 163 members and over 21,000 standards covering almost all aspects of technology and business. Some of ISO's most well-known and widely implemented standards are ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety management. The document also provides an overview of ISO's standards development process and outlines some of the key economic and non-economic benefits that organizations can

1. ‫ال‬ ‫شهادات‬ ‫عن‬ ‫مقدمة‬ISO
‫م‬.‫حمد‬ ُ‫م‬‫أباظة‬ ‫علي‬

2. 2
Table of Contents
The ISO story
Standards development Process / Review process
Assessment methodology of standards impacts for an organization
The main benefits of implementing ISO Standards
Economic benefits of standards
Non-Economic benefits of standards
Case Studies

3. 3
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#0
Unification initiative
October 1946 Institute of Civil Engineers
London, England
65 delegates
from 25 countries
Discuss the future
of international standardization
They decided to create
a new international organization to

4. 4
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#0
Establishment of ISO
23rd February 1947
67 technical committees
ISO
International OrganizationStandardization
• facilitate the international coordination
• unify of industrial standards

5. 5
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#2
ISO's first standard
1951
The First ISO Standard

6. 6
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#4
ISO 3rd General Assembly
1955 Stockholm
Sweden
3rd General Assembly
35 members
68 Standards

7. 7
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#5
SI - International System of Units
1960
ISO 31
Unify the units of measurement

8. 8
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#12
ISO 9000 family
1987
ISO 9001
One of the most well known
& best selling standards
Reassure consumers that
the products are of high quality

9. 9
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#13
ISO goes digital
1995 launched its first website
2000
Started selling
its standards online

10. 10
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#14
ISO 14001
1996
ISO 14001
Environmental Management System
One of the well known
& best selling standards
Identify and control their environmental impact

11. 11
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#14
Information security
2005
ISO 27001
Information security Management system
One of the most popular standards
Managing sensitive company information
so that it remains secure

12. 12
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#19
ISO 26000
2010
ISO 26000
Social Responsibility
Guidance on how organizations can operate in
a socially responsible way

13. 13
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#20
ISO 50000
2011
ISO 50001
Energy Management system
Increase energy efficiency,
reduce costs and improve energy performance

14. 14
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#21
ISO 37001
2016
ISO 37001
Anti-bribery management systems
The first international anti-bribery
management system
help organizations prevent, detect
and address bribery

15. 15
The ISO Story
Question
‫اآلن؟؟‬ ‫حتى‬ ‫االيزو‬ ‫منظمة‬ ‫من‬ ‫اطالقها‬ ‫تم‬ ‫التي‬ ‫المواصفات‬ ‫عدد‬ ‫ما‬

16. 16
The ISO Story
Reference: https://www.iso.org/the-iso-story.html#22
ISO celebrates 70 years!
163
members
+ 21000
standards
+ 1300
Standards for
health care
+1500.000
certificates
for QMS & EMS
cover
almost all
aspects of
business
Cover
almost all
aspects of
technology

17. 17
The ISO Story
The Most well known standards
ISO 9001 ISO 14001 ISO 45001OHSAS 18001

18. 18
The ISO Story
OHSAS 18001 == ISO 45001
ISO 45001
OHSAS 18001
Reference: https://www.iso.org/iso-45001-occupational-health-and-safety.html
British Standards
1st Version in 1999
2nd Version in 2007
more closely aligned with the structures of ISO 9000 and ISO 14000

19. 19
ISO Standards development process / Review process
Proposal Stage Preparatory
Stage
Committee
Stage
Enquiry StageApproval Stage
Publication
Stage

20. 20
The main benefits of implementing ISO Standards
ISO was founded with the idea of answering a fundamental question:
“what's the best way of doing this?”

21. 21
The main benefits of implementing ISO Standards
Streamlining internal operations

22. 22
The main benefits of implementing ISO Standards
Expand into new marketrs

23. 23
The main benefits of implementing ISO Standards
Increase number of customers

24. 24
Assessment methodology of standard impacts for a company
1
Understand the value
chain
2
Identify the impacts of
standards
3
Analyse the value
drivers & determine
operational indicators
4
Assess and calculate
results

25. 25
Assessment methodology of standard impacts for a company
1- Understand the value chain
Determine the
value chain
Decide on the
scope
Company
value chain,
scope and
focus of the
assessment

26. 26
Assessment methodology of standard impacts for a company
2- Identify the impacts of standards
Use standards
impacts maps
Determine the
potential impacts
Locate the
impacts of
standards along
a process map
Initial mapping of
impacts of
standards on the
business
functions

27. 27
Assessment methodology of standard impacts for a company
2- Identify the impacts of standards
Standards impact map sample

28. 28
Assessment methodology of standards impacts for an organization
3- Analyse the value drivers & determine operational indicators
Determine the
value drivers
Define measurable
indicators
Use these indicators
to identify the
impacts of
standards on the
business functions
Operational indicators
are defined and
applied to measure the
impacts

29. 29
Assessment methodology of standard impacts for a company
3- Analyse the value drivers & determine operational indicators
Value drivers sample

30. 30
Assessment methodology of standard impacts for a company
4- Assess and calculate results
Aggregate impacts to
calculate an overall
impact
approximations can
be made on the
basis of estimations
by staff with
experience
Summation of the
impacts to a total
impact of standards
on the company
EBIT

31. 31
Case studies
Economic benefits of standards
• Company name: PT Wijaya Karya (WIKA) Beton
• Country: Indonesia
• Industry: Construction & construction materials
• #of employees: 911
• ISO standards used:
• ISO 9001:2008, Quality management systems
• OHSAS 18001:2007, Occupational health and s
afety management systems
• Economic benefits generated by standards:
• USD 115 000 annually, which amounts to 0.43 %
of the annual sales revenue.

32. 32
Case studies
Economic benefits of standards

33. 33
Case studies
• Company name: Electrical Devices Joint Stock Comp
any No. 1 (VINAKIP)
• Country: Vietnam
• Industry: Electrical appliances
• #of employees: 540
• ISO standards used:
• ISO 9001:2008, Quality management systems
• Economic benefits generated by standards:
USD 370 500 annually, which amounts to 3.8 % of
the annual sales revenues.
Economic benefits of standards

34. 34
Case studies
• Company name: Festo Brasil
• Country: Brazil
• Industry: Industrial automation equipment
• #of employees: 503
• ISO standards used:
• ISO 9001:2000, Quality management systems
• ISO 14001:2004, Environmental management
systems
• OHSAS 18001:2007, Occupational health
and safety management systems
• ISO/TS 16949, Application of ISO 9001 to the
automotive industry
• Economic benefits generated by standards:
USD 2.7 million annually, which amounts to 1.9 % of
sales revenues.
Economic benefits of standards

35. 35
Case studies
Economic benefits of standards

36. 36
Case studies
• Company name: Danper Trujillo
• Country: Peru
• Industry: Agri-food business
• #of employees: 6000
• ISO standards used:
• ISO 9001:2008, Quality management systems
• ISO 14001:2004, Environmental management
systems
• Economic benefits generated by standards:
USD 648 158 annually, which amounts to 0.73 %
of sales revenue.
Economic benefits of standards

37. 37
Case studies
Economic benefits of standards

38. 38
Case studies
• Company name: Juhayna Food
• Country: Egypt
• Industry: Agri-food business
• #of employees: 3860
• Most important standards used:
• ISO 9001:2008, Quality management systems
• ISO 22000:2005, Food safety management systems
• ISO 17025:2005, Requirements for the competence
of testing and calibration laboratories
• OHSAS 18001:2007, Occupational health and safety
management systems
• Economic benefits generated by standards:
USD 12 million, which amounts to 3.3 % of the annual
average revenue.
Economic benefits of standards

39. 39
Case studies
Economic benefits of standards

40. 40
Case studies
• Company name: Petra Engineering Industries Co.
• Country: Jordan
• Industry: Heating, ventilation, air conditioning (HVAC)
• #of employees: Over 1 500
• ISO standards used:
• ISO 9001:2008, Quality management systems
• ISO 14001:2004, Environmental management systems
• Economic benefits generated by standards:
• Economic benefits generated by standards : 4.2 % of P
etra’s average sales revenues between 2006 and 2010
.
Key qualitative benefits:
Improved environmental and safety management
strengthened the company’s reputation, while efficient s
ervice enhanced
Economic benefits of standards

41. 41
Case studies
Economic benefits of standards

42. 42
Case studies
Non-Economic benefits of standards
Transport Commission of
Shenzhen Municipality
China

43. 43
Case studies
Non-Economic benefits of standards
Calculation of the impact of ISO 9001 on the operational indicators
Shanghai Shuguang Hospital
China

44. 44
Reference: https://www.iso.org/the-iso-story.html#12
ISO 9001
Quality Management System
ISO - 9001

45. 45
Accreditation organization
(ABs)
Certification organization
(CBs)
Requiring organizationConsulting organization
Conduct ISO/IEC 17021-1 Conformity assessment
Require ISO/IEC 17021-1 Certificate
Conduct
ISO
Audits
Require
ISO
Certificates
Develop ISO Systems
Require ISO Systems
ISO - 9001
Overview

46. 46
References
• https://www.iso.org/about-us.html
• https://www.iso.org/the-iso-story.html#0
• https://www.iso.org/files/live/sites/isoorg/files/about%20ISO/docs/en/Friendship_among_equals.pdf
• https://www.iso.org/benefits-of-standards.html
• https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/ebs_case_studies_factsheets.pdf
• https://www.iso.org/benefits-of-standards-the-iso-materials.html
• https://en.wikipedia.org/wiki/Value_chain
• https://www.iso.org/developing-standards.html
• https://www.iso.org/members.html
• https://www.iso.org/iso-9001-revision.html
• https://www.iso.org/stages-and-resources-for-standards-development.html
• https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/selection_and_use_of_iso_9000_family_of_standards_2016_en.pdf
• https://www.iso.org/files/live/sites/isoorg/files/about%20ISO/annual_reports/en/annual_report_2015.pdf
• https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/pub100080.pdf
• https://www.iso.org/files/live/sites/isoorg/files/standards/docs/en/iso_9001.pptx
• http://www.senovatec.com/upload/11/9/4/65fc99ab0d8d36db.jpg
• https://www.iso.org/iso-37001-anti-bribery-management.html
• http://images.all-free-download.com/images/graphiclarge/new_product_stamp_312832.jpg
• https://blog.stepes.com/wp-content/uploads/2016/02/shutterstock_189033716-1.jpg
• https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/iso_9001_-_moving_from_2008_to_2015.pdf
• https://en.wikipedia.org/wiki/OHSAS_18001

47. ً ‫شكرا‬