Solo TravellerProblems & OpportunitiesCollaborative WorkshopSchool of Design, PolyUAcadamy of Fine Arts, Tsing Hua Univers...
Target User GroupSolo Culture SeekersThe culture seekers are those who enjoy travelling out-side of their country/continen...
UserCharacteristics
Problems & Needs
School of Design, HK POLYU   Academy of Fine Arts, TsingHua University                COLLABORATIVE workshop 2009      Emo...
School of Design, HK POLYU    Academy of Fine Arts, TsingHua University                   COLLABORATIVE workshop 2009     ...
School of Design, HK POLYU    Academy of Fine Arts, TsingHua University                     COLLABORATIVE workshop 2009   ...
School of Design, HK POLYU   Academy of Fine Arts, TsingHua University          COLLABORATIVE workshop 2009      Emotional...
School of Design, HK POLYU   Academy of Fine Arts, TsingHua University          COLLABORATIVE workshop 2009      Emotional...
School of Design, HK POLYU    Academy of Fine Arts, TsingHua University                                         COLLABORAT...
Weighted Matrix                                                    A Portable device                                      ...
Problem ScenariosHealth
Problem ScenarioCommunication
May is embarking on a solo journey to Europe for a few monthsHer concerned family and friends would like updates from her ...
May gets caught up in her exciting adventure and tends to forget to email or doesn’t like the hassle of finding internet
She tried calling home but had so many problems of figuring out how to dial an international  number
Going to different countries had different methods of dialing so it would require learning  each time
May’s family and friends continue to worry about her and wonder whether she’s alright when they hear from her so seldom.
Ideal Situation
<< Final Storyboard here >>
Concept Direction“Safety Net”
StakeholdersSolo Traveller                              Family                                 Medical ProfessionalNeeds  ...
Layers of Information
Layers of Information
Layers of Information
RequirementsWearable         Solar-Powered   GPS
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
Solo Traveller User Research: Problems & Opportunities
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Solo Traveller User Research: Problems & Opportunities

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Solo Traveller User Research: Problems & Opportunities

  1. 1. Solo TravellerProblems & OpportunitiesCollaborative WorkshopSchool of Design, PolyUAcadamy of Fine Arts, Tsing Hua University
  2. 2. Target User GroupSolo Culture SeekersThe culture seekers are those who enjoy travelling out-side of their country/continent in search of different cul-tural experiences. That is, westerners travelling to Africa,Asia, etc. or Chinese travelling to South America or Eu-rope, for example.Cultural and language barriers only add to the excitementand discovery of a new place.The solo traveller chooses to visit a new destination toexplore a different way of living, gain new perspectives ofthe world and to challenge oneself. We believe that thisgroup have strong characteristics of strong-willingness,adaptability and sociability, but also have a long list ofneeds regarding communication, health, equipment,information and transportation.
  3. 3. UserCharacteristics
  4. 4. Problems & Needs
  5. 5. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Situation1: Communication Buy something use calculator chat with Mapsimple words gesture ask the way local people Communication Communication gesture guess or ask Comprehension seek help (such as understand the guidepostsignboard) The travelers solution at present
  6. 6. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Situation2: Emergency be lost Waittry by themselves phone out of battery Hurt no more ideas self rescue Communication Emergency Buy drugs It is my bad luck be tricked fall sick by someone It is my bad luck lose something (cell phone The travelers solution at present Walletpassport)
  7. 7. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Situation3: plan a trip the local map route Search from the bookinternet the local level of Search from the Accommodation Search from the consumption bookinternet bookinternet Ask your friends Search from the Search from the Communication bookinternet bookinternetThe local currency plan a trip travel gear Search from the Search from the bookinternet bookinternet Search from the bookinternet The local weather Flight Learn before The local language The travelers solution at present
  8. 8. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Situation4: record the journey CameraDV Cell pone Travel log record The needs round with the record: 1. CameraDV Recording pen internet (Blog) 2. Travel log 3. Record pen 4. internet 5. sketch 6. Cell phone sketch
  9. 9. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Situation5: funds cash exchange rate visa card founds The needs round with the funds: the local level of 1. cash Friendsfamilies 2. Visa card consumption) 3. Exchange rate 4. Friendsfamilies 5. The local level of consumption 6. Earn on the way Earn on the way
  10. 10. School of Design, HK POLYU Academy of Fine Arts, TsingHua University COLLABORATIVE workshop 2009 Emotional needs and problem Travel gear for solo travelers Cell phone Cashvisa GPS exchange rate Internet calculators clothes certificate funds Mapbook camera Magazine DV record Local information handbook Log Blog travel gear Contacts Communicate aids Electric dictionary Card Cell phone food drugs gesture GPS blog Skype email Drug store Medicine Surgery drugs
  11. 11. Weighted Matrix A Portable device doctor in different A device that can medical condition store my medical Visual thesaurus that check my displayed to history and Symptoms languages translatorCRITERIA WEIGHTRecord travel 3 0 1 0 2Keep contact 1 1 2 1 2Find food 2 1 1 1 1Maintain health 3 3 3 3 1Close communication gaps 3 2 3 3 3Get local information 1 2 2 1 3Administer funds 2 2 1 1 1Dressed with proper attire 1 1 1 1 0Access technological signals (GPS, WiFi) 2 1 1 1 1TOTAL 13 15 12 14
  12. 12. Problem ScenariosHealth
  13. 13. Problem ScenarioCommunication
  14. 14. May is embarking on a solo journey to Europe for a few monthsHer concerned family and friends would like updates from her throughout her trip
  15. 15. May gets caught up in her exciting adventure and tends to forget to email or doesn’t like the hassle of finding internet
  16. 16. She tried calling home but had so many problems of figuring out how to dial an international number
  17. 17. Going to different countries had different methods of dialing so it would require learning each time
  18. 18. May’s family and friends continue to worry about her and wonder whether she’s alright when they hear from her so seldom.
  19. 19. Ideal Situation
  20. 20. << Final Storyboard here >>
  21. 21. Concept Direction“Safety Net”
  22. 22. StakeholdersSolo Traveller Family Medical ProfessionalNeeds Needs Needs freedom & independence know traveller’s wherabouts traveller’s medical history time alone for reflection updates about user’s well-being understand situation & context feeling of connection to loved ones emotional connection understand symptoms sense of security & safety peace of mind communication with locals
  23. 23. Layers of Information
  24. 24. Layers of Information
  25. 25. Layers of Information
  26. 26. RequirementsWearable Solar-Powered GPS

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