Michele Ide-Smith

user experience ux local government agile social media lean ux prototyping design sketchnoting sketching public sector ux design workshop tradeshow government #uxcam top tasks strategy user experience maturity engagement usability community engagement #sdingov service design government services public services agile iceland #agileisland user research lean #leanux design charrette design studio design process design thinking ux cambridge research customer development paper prototyping user experience design #uxscot userexperience redgate leanux #gotozrh ukupa visual notetaking #uxcam collaboration multidisciplinaryteams agile #uxcam ux agile leanux agile tradeshow userexperie leanux agile tradeshow userexperience redgate ux uxcl12 2011 ux maturity web design and development usability maturity shapeyourplace lgcomms gov20 lgcommsroadshow ukgc11 perceptions attitudes lbys gov 20 uxcamplondon customer service case study digital engagement local gov fenland