1. Inbox Zero
action-based email
Merlin Mann
Google Tech Talk

2. Where’s
the Love?

3. Get a
System
(but, keep it simple)

4. Time & Attention
are finite.

5. Time & Attention
are Finite
Concept: Joel Spolsky

6. Manage
Actions

7. Inbox Zero

8. Inbox Zero
Emailʼs just a medium
One place for anything
Process to zero
Convert to actions

9. What is
Processing?
More than checking
Less than responding
Answers: “So what?”

10. Make
Sandwiches
(Donʼt just take orders)

11. Delete
Delegate
Respond
Defer
Do

12. Delete
(or Archive)

13. Delegate

14. Respond

15. Defer

16. Do

17. Choose One
Delete
Delegate
Respond
Defer
Do

18. The
Processing
Habit
“We are what we
frequently do”
— Aristotle

19. Do Email Less.

20. Cheat.

21. No fiddling.

23. Stay on target
Delete
Delegate
Respond
Defer
Do

24. Remember? Finite.

25. Thanks.

26. Inbox Zero
action-based email
Merlin Mann
Google Tech Talk