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Presentation garbage job
1. NAMA: AMIRA ADAWIYAH BT ABDUL JAMAL
MATRIX NO: CEB 110004
LECTURER: MR TEY LIAN SENG
2.
3. 1. Repetitive, hot (or cold depend on the
season), anonymous, relatively thankless.
Each truck 1 driver
1 thrower
not much variety for either worker
and not much on-the-job
Purchase newer trucks
– Auto – lift and dump the garbage cans.
– 1 truck 1 person – no need thrower
4. 2. Minimize the time takes to collect the trash.
ensure max. efficiency
- Problem :
1) Time traffic light
2) Pace themselves to starts and stops
3) Know the route without needing to consult a map
, even know the route work still can be grueling.
4) Each route finished each day.
• No one will tolerate garbage left on the curb after
assigned pickup day.
• Even if a traffic accident or construction brings traffic
to standstill.
5) Need to collected the rubbish followed the schedule.
5. Can you use the job characteristic model
(JCM) to redesign the job of the trash
collector to be internally motivation?
how?
6.
7. JCM specifies three critical psychological states that
occur for work to be internally motivating. First,
1. Workers must experience the work as meaningful.
They must view their job as being important.
2. Experience responsibility for work outcomes.
They must feel responsible for work being done well.
3. Knowledge of results.
They must know how well there are performing their
jobs.
8. Psychological states arise from jobs that are strong on
five core job characteristics, that is:
1. Skill variety
- the number of different activities performed in
job.
2. Task identify
- the degree to which a job, from beginning to
end, requires completion of a whole and identifiable
piece of work.
9. 3. Task significance
- the degree to which a job is perceived to have
substantial impact on others inside or outside the
organization.
4. Autonomy
- the degree to which a job gives workers the
discretion, freedom, and independence to decide
and when to accomplish the work.
10. 5. Feedback
- the amount of information the job provides to
workers about their work performance.
11. Assume that the trash collection job is
not internally motivating. Identify areas
where you can strengthen the job’s core
characteristics and give specific
examples.
12. Five job redesign techniques that strengthen a job’s
core characteristic.
1. Combining task
Increases skill variety and task identity by
joining separate, specialized task into a
larger work modules.
2. Natural work units
Arranging tasks according to logical or
meaningful groups. forming natural work units
increase task identity and task significance.
13. 3. Establishing client relationship
Increase skill variety, autonomy and feedback by
giving employees direct contact with clients and
customers.
4. Vertical loading
Publishing some managerial authority as
manager to resolve customer problem.
5. Opening feedback channels
Finding additional ways to gives employees
direct, frequent feedback about their job
performance.
14. Is it possible to redesign the very
specialized job of garbage collector to
make it more satisfying? Is a redesign
feasible? In other words, do you redesign
the job or keep it as is? Explain your
reasoning.
15.
16.
17. I. Principles of management, fifth
edition, Chuck R. Williams
II. Principles of management, sixth
edition, Chuck R. Williams
III. Electronic dictionary (oxford E-E-M)
IV. Google: website
V. Matriculation notes: business management
