Could Microsoft Office be causing "Kernel Panic" on MacBook Air?
1. Could Microsoft Office be causing "Kernel Panic" on
MacBook Air?
I had posted this question earlier, and I thought I had been able to find a solution, but yesterday in
class, my macbook air decided to have a kernel panic. Luckily I wasn't typing and it was just on and
open in front me, so no panicking on my part. However I had the same issue on Sunday night while
getting everything ready for the start of classes (I am a grad student). I did a chat with Apple
Support on Sunday shortly after, and I was given steps in order to trouble shoot. I did a disk
recovery, but as I mentioned, it happened again last night.
I am searching all over the world wide web, and I keep seeing that it could be apps and programs
installed that are causing these panics to happen. I do use the newest version of Microsoft Office on
my mac, which I purchased along with the mac back in November 2013. I am beginning to wonder if
that may be causing these panics. I do have a sticky note app downloaded (Yellow) as well so that I
can leave little reminders on my desktop. I feel like it may be one of these issues.
I am going to delete that sticky note app when I get home today, and I will see if that changes
anything, but I am considering taking my macbook air into an Apple store for support.
If anyone knows of any specific apps and programs that are known to cause kernel panics, or if
anyone has a solution that might help, please share.
I did upgrade to the Mavericks system with one of the most recent apple support chats. I do check
for updates weekly, and as of last night, everything was current and up to date. I wish I could
provide the 10.x.x. so that it might be of some help, but as I mentioned, I do not have my mac with
me.
Thank you to anyone and everyone in advance for any tips and advice.