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The future… If 10 million 
wanted to engage with us… 
how could they? 
*Is Cru leaving too many 
people and opportunities 
on the table?
Questions that I am asking as 
a leader…
Opportunity Statement 
How do we best position LDHR leaders, 
teams, systems and processes to most 
effectively serve our mission. 
LDHR Change Initiative
Change Philosophy & Criteria 
The following points of philosophy and criteria form the primary grid by 
which all change initiatives will be launched and evaluated. 
The Cru Brand 
All change initiatives will seek to make the Cru calling and the Cru 
brand their primary missional foundation which includes two 
audiences of missional focus and three realities that would be 
experienced by all who engage with Cru. 
Two Audiences: The Lost and Like Minded, Unengaged 
Believers 
Three Realities: Changed Lives, Meaningful Relationships, 
and Opportunities to Make a Difference 
LDHR Change Initiative
LDHR Change Initiatives Related to the Cru Brand 
Will Seek To Be Increasingly Partner Inclusive 
Beyond our staff, this will include our culture, structure and systems 
that serve our vision of engaging like-minded believers (volunteers) 
who want to run with us in the mission. 
Will Seek To Create a Common Cru Experience 
Integrated Offerings—Potential like minded partners to Cru would 
experience an integration of vision and opportunities for involvement. 
Integrated Structure - The staff and partners of Cru would experience 
a robust capacity that would increasingly reflect one organization, 
one vision, and one infrastructure. (thoughtful determination of 
what’s common to serve all and what will be custom for each division) 
LDHR Change Initiative
LDHR Change Initiative Related to Organizational Stewardship 
Will Aim to Reduce Redundancy 
Utilizes and aligns existing resources and infrastructure towards the 
most fruitful and effective results. 
Will Aim to Increase Efficiency in Our Systems 
Providing greater clarity (who to go to, who has authority, who has 
responsibility, agreed upon process and criteria for strategic decision 
making, etc.) 
Demonstrating system approaches that are minimal, nimble, simple, and 
responsive 
Insuring that we have appropriate legal and risk assessment balanced 
with our mission 
Will Aim to Provide Solutions that are Sustainable and Growth 
Oriented for the Future 
LDHR Change Initiative
LDHR Culture and Guiding Principles 
Spirit of Generosity 
Influence is rooted in a generous spirit and a servant’s posture 
Other’s needs are placed above our own 
Requires sacrifice, sometimes loss, and a posture of dependence 
Mission Focused 
Measures success in the context of the broader Cru mission 
Orients towards potential and possibilities, not prevention or 
protection 
Embraces risk and humbly engages to solve problems together 
LDHR Change Initiative
LDHR Culture and Guiding Principles - Continued 
Solution Oriented 
Simple, Nimble, and Responsive 
We will help you find a way by seeking to apply the principle of policies 
already in place 
We will seek to build a culture of trust and provide trustworthy answers 
LDHR Change Initiative
Key Concepts or Approaches 
Cru LDHR Exec Team 
Led by the US LDHR Director 
Key divisional leaders selected by the US LDHR Director in collaboration 
with the CLT/National Team. 
Director of Capacity would function as a peer on the Cru LDHR Exec 
Team and oversee the Centers of Service and Expertise. 
Common / Custom 
The proposal is designed to accommodate LDHR functions that would 
be common (serve all / not necessarily centralized) and LDHR functions 
that would be Custom (unique / owned by each Division). 
Simplify 
Core to the proposal is an emphasis on adapting and/or creating 
simplified HR systems, processes and tools across the organization for 
both staff and partners. 
LDHR Change Initiative
Key Concepts or Approaches - Continued 
Centers of Service 
The focus would be on the use of technology, shared services, and 
increased simplicity in our LDHR transactional processes and systems to 
create greater efficiency to serve all Cru (Common). 
Centers of Expertise 
Specialized areas of LDHR that provide resourcing, expertise, program 
development, strategic thinking, cultural influence and decision 
support for all of Cru. Generally will be dependent on resources from 
the divisions for implementation 
Centers of Innovation (Solution Centers) 
Forward-thinking or solution oriented groups brought together to 
address a specific issue or opportunity that would have implications for 
all of Cru. These teams would provide the ability to quickly assemble 
and reassemble teams with the right talent mix to quickly address 
issues or opportunities (nimble). 
LDHR Change Initiative
LDHR Change Initiative
Change Implementation Teams - Continued 
Design and Responsibilities 
Bring together knowledge and expertise from various parts of the 
organization 
Create opportunities for involvement (Lake Hart, Campus regional 
level, etc.) 
Finalize teams that are needed and implement the structure and 
culture change process 
Identify and make recommendations for systems and processes to be 
changed, developed or dropped in light of the overall LDHR criteria and 
philosophy 
LDHR Change Initiative
Broad Time-Line 
August/Sept Key Milestones 
Finalize and present LDHR Change Proposal to the CLT 
Initial communication related to overall change process with key 
leaders 
Sept/Oct Key Milestones 
Launch Change Implementation Teams 
Communication focused on alignment to LDHR Criteria, Philosophy and 
Guiding Principles 
Develop detailed plans for implementing the new structure in each 
area including recommended teams, team leaders and members, team 
mandates and responsibilities, key job descriptions, etc. 
LDHR Change Initiative
Broad Time-Line - Continued 
Nov/Dec Key Milestones 
Finalize and implement the new structure (teams, team leaders, team 
members, etc.) 
Launch new teams with an emphasis on the LDHR Criteria, Philosophy 
and Guiding Principles 
Feb/Mar Key Milestones 
Begin to Identify systems and processes that need to be adapted, 
created or dropped in light of the LDHR Criteria, Philosophy and 
Guiding Principles 
LDHR Change Initiative
Walking Through Change . . . Some Closing Thoughts 
Laying a spiritual foundational for the process and outcome 
Humility of Heart (II Cor 12:9) 
Right placed dependence leading to boldness and courage in the task 
And graciousness towards one another 
Generosity of Spirit (Phil 2:3-4) 
Placing others needs above our own 
Giving out of our own need - loss and sacrifice 
Owning the whole 
God Honoring Relationships (I Pet 4:7-11) 
Love, forgiveness, hospitality 
Healthy conflict that leads to increased trust, growth and 
organizational effectiveness 
Servant Posture (Mark 10:42-45) 
Gravitate towards service and responsibility, not authority and position 
LDHR Change Initiative
*Questions for you… 
*1.What change do you see 
that we could make 
organizationally? 
*2. What change do you see 
that you could make 
personally?

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LDHR Change Initiative

  • 1. The future… If 10 million wanted to engage with us… how could they? *Is Cru leaving too many people and opportunities on the table?
  • 2. Questions that I am asking as a leader…
  • 3. Opportunity Statement How do we best position LDHR leaders, teams, systems and processes to most effectively serve our mission. LDHR Change Initiative
  • 4. Change Philosophy & Criteria The following points of philosophy and criteria form the primary grid by which all change initiatives will be launched and evaluated. The Cru Brand All change initiatives will seek to make the Cru calling and the Cru brand their primary missional foundation which includes two audiences of missional focus and three realities that would be experienced by all who engage with Cru. Two Audiences: The Lost and Like Minded, Unengaged Believers Three Realities: Changed Lives, Meaningful Relationships, and Opportunities to Make a Difference LDHR Change Initiative
  • 5. LDHR Change Initiatives Related to the Cru Brand Will Seek To Be Increasingly Partner Inclusive Beyond our staff, this will include our culture, structure and systems that serve our vision of engaging like-minded believers (volunteers) who want to run with us in the mission. Will Seek To Create a Common Cru Experience Integrated Offerings—Potential like minded partners to Cru would experience an integration of vision and opportunities for involvement. Integrated Structure - The staff and partners of Cru would experience a robust capacity that would increasingly reflect one organization, one vision, and one infrastructure. (thoughtful determination of what’s common to serve all and what will be custom for each division) LDHR Change Initiative
  • 6. LDHR Change Initiative Related to Organizational Stewardship Will Aim to Reduce Redundancy Utilizes and aligns existing resources and infrastructure towards the most fruitful and effective results. Will Aim to Increase Efficiency in Our Systems Providing greater clarity (who to go to, who has authority, who has responsibility, agreed upon process and criteria for strategic decision making, etc.) Demonstrating system approaches that are minimal, nimble, simple, and responsive Insuring that we have appropriate legal and risk assessment balanced with our mission Will Aim to Provide Solutions that are Sustainable and Growth Oriented for the Future LDHR Change Initiative
  • 7. LDHR Culture and Guiding Principles Spirit of Generosity Influence is rooted in a generous spirit and a servant’s posture Other’s needs are placed above our own Requires sacrifice, sometimes loss, and a posture of dependence Mission Focused Measures success in the context of the broader Cru mission Orients towards potential and possibilities, not prevention or protection Embraces risk and humbly engages to solve problems together LDHR Change Initiative
  • 8. LDHR Culture and Guiding Principles - Continued Solution Oriented Simple, Nimble, and Responsive We will help you find a way by seeking to apply the principle of policies already in place We will seek to build a culture of trust and provide trustworthy answers LDHR Change Initiative
  • 9. Key Concepts or Approaches Cru LDHR Exec Team Led by the US LDHR Director Key divisional leaders selected by the US LDHR Director in collaboration with the CLT/National Team. Director of Capacity would function as a peer on the Cru LDHR Exec Team and oversee the Centers of Service and Expertise. Common / Custom The proposal is designed to accommodate LDHR functions that would be common (serve all / not necessarily centralized) and LDHR functions that would be Custom (unique / owned by each Division). Simplify Core to the proposal is an emphasis on adapting and/or creating simplified HR systems, processes and tools across the organization for both staff and partners. LDHR Change Initiative
  • 10. Key Concepts or Approaches - Continued Centers of Service The focus would be on the use of technology, shared services, and increased simplicity in our LDHR transactional processes and systems to create greater efficiency to serve all Cru (Common). Centers of Expertise Specialized areas of LDHR that provide resourcing, expertise, program development, strategic thinking, cultural influence and decision support for all of Cru. Generally will be dependent on resources from the divisions for implementation Centers of Innovation (Solution Centers) Forward-thinking or solution oriented groups brought together to address a specific issue or opportunity that would have implications for all of Cru. These teams would provide the ability to quickly assemble and reassemble teams with the right talent mix to quickly address issues or opportunities (nimble). LDHR Change Initiative
  • 12. Change Implementation Teams - Continued Design and Responsibilities Bring together knowledge and expertise from various parts of the organization Create opportunities for involvement (Lake Hart, Campus regional level, etc.) Finalize teams that are needed and implement the structure and culture change process Identify and make recommendations for systems and processes to be changed, developed or dropped in light of the overall LDHR criteria and philosophy LDHR Change Initiative
  • 13. Broad Time-Line August/Sept Key Milestones Finalize and present LDHR Change Proposal to the CLT Initial communication related to overall change process with key leaders Sept/Oct Key Milestones Launch Change Implementation Teams Communication focused on alignment to LDHR Criteria, Philosophy and Guiding Principles Develop detailed plans for implementing the new structure in each area including recommended teams, team leaders and members, team mandates and responsibilities, key job descriptions, etc. LDHR Change Initiative
  • 14. Broad Time-Line - Continued Nov/Dec Key Milestones Finalize and implement the new structure (teams, team leaders, team members, etc.) Launch new teams with an emphasis on the LDHR Criteria, Philosophy and Guiding Principles Feb/Mar Key Milestones Begin to Identify systems and processes that need to be adapted, created or dropped in light of the LDHR Criteria, Philosophy and Guiding Principles LDHR Change Initiative
  • 15. Walking Through Change . . . Some Closing Thoughts Laying a spiritual foundational for the process and outcome Humility of Heart (II Cor 12:9) Right placed dependence leading to boldness and courage in the task And graciousness towards one another Generosity of Spirit (Phil 2:3-4) Placing others needs above our own Giving out of our own need - loss and sacrifice Owning the whole God Honoring Relationships (I Pet 4:7-11) Love, forgiveness, hospitality Healthy conflict that leads to increased trust, growth and organizational effectiveness Servant Posture (Mark 10:42-45) Gravitate towards service and responsibility, not authority and position LDHR Change Initiative
  • 16. *Questions for you… *1.What change do you see that we could make organizationally? *2. What change do you see that you could make personally?

Editor's Notes

  1. Are our policies? our processes? our systems-- wearing people down or are they inviting people in and connecting them to mission? Are we partnering and engaging our strategic leadership with a "yes we can" spirit and offering alternatives or simply saying no? Are we providing the three click approach... Do we have a defensive, protective posture or are we cultivating an open, we are here to help posture? .... think about one way you might be playing defense vs. offense? --I get an email from donor requesting material to train small group in evangelism - what resource do i give him or point him to? where do i go? Is it on our web? --A donor wants to know who can contact their struggling daughter at University X, how do they locate a staff member who will actually follow-up?
  2. BUT THE ULTIMATE QUESTION… IS OUR BEST OPPORTUNITY AND TASK THAT WE ARE COMMISSIONED WITH….
  3. The River Banks The Foundational – How? Rebuilding of the walls ----- Meeting Notes (9/24/14 08:55) ----- IMPORTANT: Like you to be carriers of this messaging so that it becomes the way we think in LDHR
  4. Directional Course---
  5. Guiding Principles and Values
  6. The kind of Culture we want LDHR to be and the principles that will govern us
  7. LEADING OUT OF INFLUENCE NOT AUTHORITY
  8. OUR STRUCTURE WILL SEEK TO BE SIMPLE, CLEAR, AND A STRATEGIC PARTNER ----- Meeting Notes (9/24/14 08:55) ----- we are not saying go take a break until it is all figured out! Stay in your role and engage in this change thinking and apply to your role! Watch your heart-- pay attention to your character!
  9. We are our OWN WORST ENEMY! OUR HEARTS ARE KEY! APPLY: CONNECT YOUR CURRENT ROLE TO THIS CONCEPTUAL FRAMEWORK AND ASK WHAT WOULD YOU POTENTIALLY DO DIFFERENTLY THE MOST IMPORTANT THING YOU CAN DO IS ENGAGE IN THE CONCEPTUAL FRAMEWORK AND DEVELOP THE LANGUAGE THAT WILL PROVIDE THE RIVER BANKS