Technology and social media best practices are in a constant state of flux, traditional media’s shrinking faster than a cheap cotton T-shirt and PR folks are aren’t sure how to compete with advertisers and digital marketers for their piece of the proverbial pie. While some communicators pine for the past, many are anxious to get a handle on the shifts and prepare for the road ahead with the knowledge, training and skills they need to meet the changes head on. Martin Waxman, a 25+ year agency veteran, reports from the digital frontline and helps you navigate the twists and curves of our social media world in an interactive, entertaining and informative presentation. He highlights key trends re-shaping marcomm and the challenges and opportunities ahead. These include: how semantic search is reshaping discovery, bridging the new generation gap, meeting the chatbots, your new personal assistants, why social media means we’re all in showbiz, and creating sharable multimedia content for micro-moments – those I want to know/go/do/buy times we reach for our smartphones, often when we’re in the middle of something else.