1. The Internet and the e-commerce

2. The internet
Internet service provider ISP
You register (sign in ) and open/create an account
You can: Log in, enter your username, password and log off

4. You surf on any site on the World Wide Web, use a
search engine like

5. E-commerce
E-tailing
clicks and
type of business, or commercial transmactiono, thrroutgha r
the Internet
Selling on goods over the internet

8. Clicks and mortar
• Visitors/ user
• Shopping cart/bag
• Page view
• Delivery of goods

9. Traditional retailing

10. B2B, B2C and B2G
• Business to business
• Business to consumer
• Business to government