This document discusses how dysfunctional teams can negatively impact productivity and success. It provides examples of problems that can arise when there is a lack of shared vision, commitment, and belief among team members. The presentation aims to help teams work more cohesively like ants in a colony through open communication and understanding different perspectives from students, parents, teachers, and administrators. The goal is to build education solutions that improve metrics around customer satisfaction, support calls, and delivery speed.

1. P R E S E N T E D B Y
Kirsten Butzow
Pragmatic Marketing
DYSFUNCTIONAL TEAMS A N D
The Wisdom of Ants

2. “Why do you hate children?”

4. Product
Management
Design OperationsDevelopment MarketingQA

6. We needed help

9. Shared Vision

11. To help the Amazon
Rainforest thrive
“
“

12. Build enterprise solutions for
K-12 school districts with a
dedicated focus on metrics
“ “

13. We unleash the power of potential
in every student by enabling
teaching and learning
“ “

14. Commitment

17. Who approved
this design?
Is a floating colony
still the right idea?
I bet the steering
committee was a bunch
of anteaters!

18. Belief

19. Student Parent Teacher Administrator
Who Is in Your Community?

20. Superorganism

25. Did It Work?

26. For Ants: World Domination

27. For Us: YES (albeit, a bit more modest, with hopes
of world domination)
10% 20% 15%
Improvement
in customer
satisfaction
Reduction of
support calls
Increase in
product delivery
velocity