Digitizing performance management has become important. Paper-based documents can be digitized with a data conversion service provider.

1. Significance of Digitizing
Performance Management in
an Organization
Digitizing performance management has
become important. Paper-based documents
can be digitized with a data conversion
service provider.
Managed Outsource Solutions
8596 E. 101st Street, Suite H
Tulsa, OK 74133

2. www.managedoutsource.com (800) 670 2809
As a data conversion service provider, we know that digitization has the
potential to unlock new levels of efficiency in performance management and also
increase the quality and speed of information supply in organizations. Today, the
business world has recognized the ineffectiveness of traditional methods and
with new advanced technologies all businesses are going digital. According to
the IDC, by 2021 at least 50 percent of global GDP will be digitized and to propel
digitization, enterprises will invest hugely ($2.1 trillion) on new technologies
such as cloud systems, mobile, IoT and other advanced technologies. To
maximize the return on these investments, offering optimal digital experience to
all customers is important and to deliver this experience, it is crucial for
businesses to ensure that the performance of applications, digital services and
employees is adequate. A Riverdale survey shows that 98 percent of executives
agree that optimizing digital performance is important for the growth of
business. Therefore, to succeed in their endeavors, IT and business leaders
should have a holistic approach to digital performance management which
combines the right set of technologies, skills, processes, employees and KPIs for
good customer experience.
What Is Employee Performance Management?
Employee performance management is about aligning the organizational
objectives with the employees’ agreed measures, skills, competency
requirements, development plans and the delivery of results. An effective
performance management should:
• Provide meaningful performance results
• Help in the growth of the training and career development programs
• Monitor programs
• Assist in rewarding top performers
• Helps set expectations
An effective Performance Management process establishes the groundwork for
excellence. It should focus on
• Setting clear performance objectives and expectations
• Linking individual employee objectives with the organization’s mission and
strategic plans.

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• Defining clear development plans
• Conducting regular discussions throughout the performance cycle which
include things like coaching, mentoring, feedback and assessment.
With businesses moving towards digital systems, digitization of performance
management is becoming the prime objective of the Human Resource
department. Organizations are re-modelling their performance management to
measure the overall performance. The new technologies have edged out
traditional methods, making room for effective methods to improve
performance. The old paper-based performance documents are being replaced
by apps. These apps are accessible to a large number of people and as the
deliverables keep changing, the variables that impact performance will be
updated on a continuous basis. The app acts as a performance guide. It tracks
individual performance and identifies areas of good growth. The challenge is to
make the actions taken by one group as well as the implications visible to
others. Digitization of performance management will provide better success in
employee and organizational goals. Data cleansing and analytics will help to
obtain valuable insights, correlations, patterns and trends. Solutions can be
derived for questions such as the following:
• Are employees aligned with the strategy
• How should one adjust strategies and modify initiatives
• How and where to improve
• What measures can drive business
Digitization of performance management ensures precise performance appraisal
with accurate data. It helps to gather more feedback from co-workers and
improve overall functioning. It provides tools driven by technology that would
ease a manager’s evaluation process and help employees become active.
Compared to paper-based approach, digitization ensures precise annual
performance ratings, better communication among employees, increased
standardization and so on.
IBM is an example of a business digitizing its review processes. They have
introduced a mobile app-based performance review system of their own. In fact,
the company digitized the performance review overhaul itself. They collected
thousands of comments and discussions posted on the company’s internal social

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media platform and mined this data for key sentiments and themes to mold the
final digital product.
The digitization of performance management not only provides more precise
data but positively influences the management process and strategic
development. Technology-enabled performance management tools simplify the
manager’s evaluation process and turn employees into active participants.
Digitization of performance management can minimize the burden of
administration. A document conversion company can help digitize any paper-
based data. Innovative digital technology can transform the way performance
review data is received, processed and analyzed. It is important that the overall
business structure also evolves along with the new systems introduced, and
support these systems by embedding collaboration and speedy feedback into the
organization’s system. With this, the organization can nurture a more open
workforce and have their performances captured accurately and more
frequently.