This document discusses developing participatory design strategies for patients and their families. It argues that user experience and interaction designers will shape the future of healthcare by developing effective technology-enhanced healthcare solutions through participatory design strategies with patients, families, and healthcare providers. Participatory design is essential for developing effective healthcare solutions and improving healthcare delivery and communication through enhanced patient experiences.

1. Developing
Participatory
Design Strategies
for ePatients (and their families)
Mark A.M.Kramer
@MAMK

2. Abstract
UX and Interaction Designers should be
examining the impact of existing and
emerging information & communications
technologies and services to help in
redefining the interaction between
patients and healthcare providers through
ubiquitous communication scenarios

3. Goal
Developing strategies to improve
healthcare delivery and communication
through enhanced (patient) experiences

4. Argument
UX and Interaction Designers can
shape the future of Healthcare

5. Argument
UX and Interaction Designers WILL
shape the future of Healthcare

6. Argument
UX and Interaction Designers WILL
shape the future of Healthcare
with Patients (and their families)

7. Argument
UX and Interaction Designers WILL
shape the future of Healthcare
with Patients (and their families)
and their Healthcare providers

8. Argument
Participatory Design strategies are
essential in helping to design and
develop effective technology enhanced
healthcare solutions

9. Argument
Participatory Design strategies are
essential in developing effective
technology enhanced
healthcare solutions

10. Argument
Participatory Design strategies are
essential in developing for effective
technology enhanced
healthcare solutions

11. Argument
Participatory Design
=
effective healthcare

12. Argument
Participatory Design
=
affective healthcare

38. Argument
“Communication is one of the
greatest problems facing
healthcare today” @MAMK

39. “Today we're still in the early stages with
ePatients, which, having inspired a whole
new category of digital communication
projects, is creating massive opportunities
for innovation.”
- Leandro Agrò

45. SOURCE: http://scopeblog.stanford.edu/2012/10/01/epatients-discuss-the-healing-process-of-ideo-design-challenge-at-medicine-x/
Photo by StanfordMedX

59. Goal

73. Conclusion
Participatory Design
=
affective healthcare

74. @MAMK is a Nomadic Researcher / ePatient who is
currently examining the impact of existing and emerging
information & communications technologies and services in
redefining the interaction between patients and healthcare
providers through ubiquitous communication scenarios.
Presenter