Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Designing Health-care Experiences - RoX2014 Ignite Talk

1,061 views

Published on

This presentation provides inspiration and insights into current and emerging health-care experiences.

ABSTRACT: UX and Interaction Designers, combined with Participatory Design strategies, can shape relevant, potentially life-saving health-care experiences.

Experience Design inspiration.

Published in: Healthcare
  • Be the first to comment

Designing Health-care Experiences - RoX2014 Ignite Talk

  1. 1. Designing Health-care Experiences Mark A.M. Kramer | @MAMK© 2014 Mark A.M. Kramer | @MAMK IMAGE:NECCorpAmericahttps://flic.kr/p/o1vDW1
  2. 2. 2014 RoX | Ignite Talk Exploring the role of experience / service design in shaping humanized health-care experiences © 2014 Mark A.M. Kramer | @MAMK IMAGE:https://apachefoundations.cernerworks.com/apachefoundations/images/stethoscope. png
  3. 3. Abstract This presentation provides inspiration and insights into current and emerging health-care experiences © 2014 Mark A.M. Kramer | @MAMK
  4. 4. Argument UX and Interaction Designers, combined with Participatory Design strategies, can shape relevant, potentially life-saving health-care experiences © 2014 Mark A.M. Kramer | @MAMK
  5. 5. Existing (Status-quo) Health-care Experiences Case studies
  6. 6. © 2014 Mark A.M. Kramer | @MAMK Status Quo
  7. 7. © 2014 Mark A.M. Kramer | @MAMK Status Quo
  8. 8. IMAGE:http://www.curepet.com/images/about_bg.jpg
  9. 9. © 2014 Mark A.M. Kramer | @MAMK Status Quo
  10. 10. SOURCE:http://fc01.deviantart.net/fs70/f/2014/114/6/0/hitech_scifi_medical_user_interface_by_s0nkite-d7frzey.jpg
  11. 11. © 2014 Mark A.M. Kramer | @MAMK Status Quo
  12. 12. http://www3.gehealthcare.com/~/media/images/product/product-categories/do- not-clone-advanced-visualization/applications/volumeviewer/aw-volumeviewer- icon.jpg http://i.imgur.com/tj7MZtx.jpg
  13. 13. SOURCE:http://i.ytimg.com/vi/EAgLTVMdAFQ/maxresdefault.jpg
  14. 14. © 2014 Mark A.M. Kramer | @MAMK Status Quo
  15. 15. Ambient Experience MR Ingenia by Philips Communications
  16. 16. Existing (Emerging) Healthcare Experiences Case studies © 2014 Mark A.M. Kramer | @MAMK
  17. 17. VIDEO: Ingenia Ambient Experience | © 2011 Philips Healthcare Case Study
  18. 18. Ambient Experience MR Ingenia Kitten Scanner by Philips Healthcare
  19. 19. Ambient Experience MR Ingenia by Philips Communications___Philips tests a new labor / delivery experience design concept_
  20. 20. VIDEO: Experience Design Concept | © 2013 Philips Healthcare Case Study
  21. 21. Extending Healthcare Experiences In emerging economies and developing medical systems
  22. 22. http://b-gat.es/18AglAU
  23. 23. http://b-gat.es/18AglAU “Bill Gates has tons of ideas for products that would improve lives there, if only someone would build them. So WIRED decided to bring his wish list to life: We asked four premier product design firms to turn some of his notions into full- blown prototypes. The results are a bit fanciful—but every lifesaving innovation starts with a great idea.”
  24. 24. Near-future Healthcare Experiences Case studies © 2014 Mark A.M. Kramer | @MAMK
  25. 25. VIDEO: Interactive Live Medical Holography | © 2013 RealView Imaging Ltd Case Study
  26. 26. VIDEO: Google Glass | © 2013 Philips Healthcare Case Study
  27. 27. © 2014 Mark A.M. Kramer | @MAMK Challenges for UX Designers Things to consider when designing healthcare experiences
  28. 28. Healthcare Trends | 1. ADOPTION OF ELECTRONIC MEDICAL RECORDS 2. INCREASED LEVEL OF PATIENT ENGAGEMENT 3. MOBILE HEALTH BECOMES MAINSTREAM 4. MOVING TOWARDS ACCOUNTABLE CARE 5. THE RISE OF RETAIL HEALTH CLINICS 6. INCREASED CARE AT HOME SOLUTIONS SOURCE: bit.ly/6trendsUXhealth © 2014 Mark A.M. Kramer | @MAMK
  29. 29. Conclusion © 2014 Mark A.M. Kramer | @MAMK It is all about health-care human-care!
  30. 30. Presenter is a Nomadic Researcher / ePatient who is examining the impact of technology in helping redefine the interaction between patients and health-care providers © 2014 Mark A.M. Kramer | @MAMK
  31. 31. VIDEO PLAYLIST: UX Healthcare Inspiration | Curated by @MAMK PLAYLIST | Case Studies
  32. 32. References ● A Call to Action Regarding Healthcare ● Healthcare Experience Design ConferenceHealthcare UX ● The Advent of Healthcare UX ● UX Redux: Design Teardown of Consumer Healthcare Sites/Apps ● PointClear Publishes Insightful UX Healthcare White Paper ● Future User Interfaces (Health-care) © 2014 Mark A.M. Kramer | @MAMK
  33. 33. Mark A.M. Kramer @MAMK | www.mamk.info mark@kramer.mobi GSM +436603602256 Xing LinkedIn Contact:
  34. 34. Access | http://bit.ly/rox_mamk © 2014 Mark A.M. Kramer | @MAMK |

×