2. CONTENTS
• What is chatbot
• How it looks
• The value of chatbot
• How to become a chatbot developer
• Chatbot processing
• Applications of chatbot
3. WHAT IS CHATBOT
• A chatbot is a computer program that uses artificial
intelligence (AI) and natural language
processing (NLP) to understand customer questions
and automate responses to them, simulating human
conversation.
4.
5. THE VALUE OF CHATBOT
CHATBOTS CAN MAKE IT EASY FOR USERSTO FINDTHE INFORMATION
THEY NEED BY RESPONDING TOTHEIR QUESTIONS AND REQUESTS—
THROUGHTEXT INPUT, AUDIO INPUT, OR BOTH—WITHOUT THE NEED
FOR HUMAN INTERVENTION.
CHATBOTTECHNOLOGY IS ALMOST EVERYWHERETHESE DAYS, FROM
THE SMART SPEAKERS AT HOMETO MESSAGING APPLICATIONS INTHE
WORKPLACE. THE LATEST AI CHATBOTS ARE OFTEN REFERREDTO AS
“VIRTUAL ASSISTANTS” OR “VIRTUAL AGENTS.”OF CHATBOTS
6. HOW TO BECOME A CHATBOT DEVELOPER
• The qualifications that you need to become a chatbot
developer include a degree or equivalent experience,
skills with AI and machine learning, and knowledge of
computer programming languages. Many employers
prefer applicants with a bachelor’s degree in computer
science or a related subject.