Business networking dining etiquette for int'l job candidates
Networking with a Fork: General Tips on BusinessNetworking & Dining Etiquette Madison Morris
Four “F” benefits of Familiarity with the Proper Di R Familiarity breeds confidenc Focus on the conversation Fit in factor First impressions manageme
More benefits :Stand out in the crowdAppear ‘well-rounded’
Basic starting points Preparation + Practice = Confidence It’s never about foodEtiquette is about putting people at ease
Ahead of business mealLook signals to your lunch companions(interviewers) IF you made an effort IF you respect them IF you are familiar/comfortable w/ company’s cultureClean/ironed clothes >than fashionCareful with perfumeCheck weather for appropriate clothing
Coming inWhen escorted to a table by a maitred, walkfirst, the interviewer will follow behindIf you are seated before the others arrival, besure to stand up and shake hands (both menand women)
Seating down Sit left, stand right.When possible, you A properly trainedshould be seated from waitperson will alsothe left side of the chair serve your meal toat the table and exit you from your left andfrom the chairs right. pick up from your right
Ordering Host’srecommendation = also price guide No more than two courses Generally guest’sorder will be taken first Never the most expensive thing on the menu Questions about the dish ok , but not too many substitutions
Orderingprix fixe/ table dhôte – all includedAl La Carte – each item priced separatelydishes to void: spaghetti, ribs, messysandwiches - ease of consumption > yourappetiteIn the end, it is NOT about food
Start of a business mealNapkin: the first thing off the table and the last thing on. As soon as youre seated, place your napkin in your lap with the folded edge facing you. When you excuse place your napkin in the chair seat/on the chair’s arm. Only place your napkin on the table when leaving to the left of your plate.
Start of a business mealSilverwarelined up in the order in which a person will use them,going from the outside in
Start of aBread PlateButter Knife business meal Dessert /Coffee Water Red Wine White Wine Coffee Cup and Saucer Plate/Napkin Soup seafood Salad Meat Meat Salad
Start of aBMW method business meal Water always on the rightBread plate always on the leftB=bread W=water M=meal
Start of a business mealRight is spelled r-i-g-h-t.That’s 5 letters.Just like k-n-i-f-e and s-p-o-o-n.So your knife and spoon are alwayson the right side.Left is spelled l-e-f-t.That’s 4 letters.Just like f-o-r-k.So it’s always on the left.
Elements of Business Lunch Appetizers (bread and butter)Do not bite in – Tear into pieces, butter and eat. Repeat.
Elements of Business Lunch SaladsCherry tomatoes: cut in halves Croutons: spear few leaves, crouton last Chew well to avoid leaves stuck between teeth
Elements of Business Lunch SoupSpoon your soup away fromyou. Don’t drink from the bowl unless in an Asian restaurant.Sip from the side of thespoon. Leave the spoon in the cup or soup bowl when resting.Tilt the bowl or cup of soupaway from you as you eat.If soup is too hot, wait for itto cool; do not blow on it.
Elements of Business LunchMain courseNever cut more than three bites at a timeTime your meal dish with a conversation
During business meal Any paper (e.g. empty sugar packets ) shouldn’t be placed on the table, but instead on the edge of butter plate/cup saucer. Chew quietly with mouth closed. Do not talk with your mouth full. Bring food to mouth, not mouth to food. Straight posture throughout the meal.
During Business meal Remember to: Maintain Eye Contact Continue conversation, giving all equal time Refrain from joking Keep your elbows off the table at all times. Rest your wrists on the table
During business mealNever serve yourself first even if a dish isplaced in front of you
During business mealTurn your head away from the table and cover your mouthwhen you sneeze or cough with your elbow nook.Dont blow your nose at the table. Excuse yourself and usethe restroom.When leaving the table, always push your chair back to thetable.
During business mealNever state the reasons e.g.‘restroom break’, ‘I have food stuckin my teeth’, ‘Have to take my pills’etc.Say “Excuse me” onlyTough food (spit it out discretely)Stains (approach with humor;proceed as above to excuseyourself and clean up
During business meal Always pass the salt and pepper together to place them on the table/ not directly into the person’s hand. If you are asked to pass something, dont use it/or take some first before passing- unless the person requesting it invites you to. Pass items ALWAYS to the right. The person closest to the bread basket, butter, salad dressing, etc., should begin passing.
During business mealSwallow completely/ wipe you hands &mouth before taking a drink.If you do not want wine or coffee DON”T :turn the glass or mug over; place your handover the glass or mug.Simply tell your server “no thank you.”It is called STEMware - always hold theglass by the stem.A water goblet is the only glass you do nothave to hold by the stem.
During business meal Think of your plate as a clock.The utensils should signalize 6PM if you are still eatingIf you are done: put your fork and knife akew in the 10 and 4oclock.
Questions – other ‘Tricks’ issues TippingOffering to pay for the meal/splitting the check Toasting
Art of conversation As anything worthy,it takes preparation and practice
PreparationCheck Google News/Scan headlines of major newspapers If possible, learn about people you will be interviewing Find common ground
PreparationPractice with your American peers (that’s why it’simportant not to stick only with friends from your home country)It’s better to practice now w/ colleagues than do it for the 1st time at the interview Observe what’s expected
Introductions Insure that people are comfortable addressing you: Use ‘easy’ form of Make an easy your name e.g. connection in their ‘Abhinandan’ can be mind e.g.Pronounce your name ‘Abhi’ • reveal the meaning behind very clearly • (or even, if you choose, the name even more Americanized • offer a word that rhymes version such as ‘Abe’ ) with your name
IntroductionsYou want to introduce someone Say the name of the key person. Mention the name of the other person and say something about him or her Come back to the key person and say something about him/her. Here is an example where the recruiter is Mr. John Packman and your friend is Aneesha Patel: “John, I would like to introduce my friend, Aneesha Patel. Annesha is student in Kellogg’s MMM program. Josh Packman is with Johnson and Johnson."
Hand shaking Business is generally gender neutral.A man does not have to wait fora woman in business to extend her hand for a handshake Americans expect thehandshake to convey strength and confidence
Business card exchange In US, you should first establish rapport with a person in a chat BEFORE exchanging cards. Thus, you can expect to exchange business cards AT THE END OF THE CONVERSATION When you receive a card, you can look at it and atIf you arent asked for yours, ask for theirs first. State why the person, and then thanke.g. ‘I’d love you to see the results of the projects we’ve them.been discussing. May I have your information?” When alone, feel free toIf they don’t offer their card, simply ask, "May I offer you write any comments at themy card?“ other side of the business card
Small talkDiscuss what constitutes Mika and Peppe hadnt seen each other for ages, so they decided to get together for "one" small talk in your culture beer. At the end of the first pint Peppe says and your experiences "How have you been?" Mika just grunts in with small talk in the US reply. At the end of the second pint Peppe asks "So hows your family?" Again, Mika just grunts in reply. After three pints Peppe asks "Hows work going?" Mika turns in fury and yells "Perkele! Did we come here to talk or drink?!“ Finnish Joke
Basic starting points It’s never really about specific topicsSmall talk is about making other peoplecomfortable through finding a common ground
Small talkANYTHING OBSERVABLE/ QUANTIFIABLE:WeatherArea aroundRecent fun activities (plans for the weekend/ recentvacation/trip)Hobbies ESPECIALLY sports that can be shared by others(current matches/games/favorite teams)TIP: Ask for suggestions e.g. for dining/visiting places orexplaining American/ local customs (e.g. unmerited love forCubs)
Small talk topics to avoid Politics/controversial topics Intimate relationships Religion Death Financial issues Age When in doubt, ALWAYS ask questions about the other person. People of virtually every culture LOVE talking about themselves .