DR. PHAM HUNG CUONG

1. 1–1
Management
Stephen P. Robbins Mary Coulter
tenth edition
Dr Pham Hung Cuong

2. 1–2
Introduction to
Management
and
Organizations
Chapter
1
Management
Stephen P. Robbins Mary Coulter
tenth edition

3. 1–3
Learning outcomes
Follow this learning outline as you read and study this
chapter.
1.1 Who are managers?
1.2 What is management?
1.3 What do managers do?
1.4 What is an organization?
1.5 Why study management?

4. 3–4
Organizational Culture
and Environment
Chapter
3
Management
Stephen P. Robbins Mary Coulter
tenth edition

5. 3–5
Learning outcomes
Follow this learning outline as you read and study
this chapter.
3.1 The manager: omnipotent or symbolic?
3.2 Organizational culture
3.3. Current organizational culture issues
3.4 The environment

6. 6–6
Managers
as
Decision Makers
Chapter
6
Management
Stephen P. Robbins Mary Coulter
tenth edition

7. 6–7
Learning outcomes
Follow this learning outline as you read and
study this chapter.
6.1 The decision-making process
6.2 Managers making decisions
6.3 Types of decisions and decision-making
conditions
6.4 Decision-making styles
6.5 Effective decision making in today’s world

8. 7–8
Foundations of
Planning
Chapter
7
Management
Stephen P. Robbins Mary Coulter
tenth edition

9. 7–9
Learning outcomes
Follow this learning outline as you read and study this
chapter.
7.1 The what and why of planning
7.2 Goals and plans
7.3 Setting goals and developing plans
7.4 Contemporary issues in planning

10. 9–10
Organizational
Structure and Design
Chapter
9
Management
Stephen P. Robbins Mary Coulter
tenth edition

11. 9–11
Learning outcomes
Follow this learning outline as you read and study this
chapter.
9.1 Defining organizational structure
9.2 Mechanistic and Organic structures
9.3 Common organizational designs

12. 14–12
Managers
and Communications
Chapter
14
Management
Stephen P. Robbins Mary Coulter
tenth edition

13. 14–13
Learning outcomes
Follow this learning outline as you read and study this
chapter.
14.1 The nature and function of communication
14.2 Methods of interpersonal communication
14.3 Effective interpersonal communication
14.4 Organizational communication
14.5 Information technology and communication
14.6 Communication issues in today’s
organization

14. 15–14
Motivating
Employees
Chapter
15
Management
Stephen P. Robbins Mary Coulter
tenth edition

15. 15–15
Learning outcomes
Follow this learning outline as you read and study this
chapter.
15.1 What is motivation?
15.2 Early theories of motivation
15.3 Contemporary theories of motivation
15.4 Current issues in motivation

16. 17–16
Introduction
to
Controlling
Chapter
17
Management
Stephen P. Robbins Mary Coulter
tenth edition

17. 17–17
Learning outcomes
Follow this learning outline as you read and study this
chapter.
17.1 What is control and why is it important?
17.2 The control process
17.3 Controlling organizational performance
17.4 Tools for measuring organizational
performance
17.5 Contemporary issues in control