Sedgwick County Government in Wichita, Kansas provides various public services to over 150 years and relies on equipment that requires maintenance. It previously used an outdated system where employees had to email maintenance requests that were manually logged. Sedgwick County deployed a customized CloudApper CMMS that automatically creates work orders from email requests to streamline the process. This allows authorized users to access and manage requests from a mobile app, helping to reduce equipment downtime and save money.

1. (678) 203-4268 @cloudapper CloudApper, Inc.
Client Profile
Sedgwick County Government is a reputed and mature establishment that has been proudly
serving the community of Wichita, Kansas for several years - the County is over 150 years old.
Sedgwick County provides diverse services to the citizens - some of them are programs for
seniors, emergency medical services, health and human services, fire department, housing,
planning, records, sheriff's office, corrections, code enforcement, appraising, elections,
environmental resources, tag office, and register of deeds. Sedgwick County strives to provide
quality public services to the community to fulfill their various needs safely and efficiently.
www.cloudapper.com info@cloudapper.com CloudApper
Sedgwick County chooses a
personalized version of CloudApper
CMMS for automatically creating
maintenance work orders from email.
CloudApper®
Case Study

2. Sedgwick County deploys a customized version of
CloudApper CMMS for automatically creating
maintenance work orders from email submissions
To manage their facilities, Sedgwick County
relies on various machinery and equipment
such as HVAC systems, alarms, sprinklers,
and generators. These assets malfunction
from time to time and require both
preventive and reactive maintenance. While
Sedgwick County has a dedicated
maintenance team, the solution they used
for managing their maintenance operations
was outdated and inefficient. Regular
employees had to report malfunctioning
equipment via email to the maintenance
team. Then the maintenance manager then
had to manually review, approve, and log
work orders. Subsequently, it was becoming
difficult to ensure timely maintenance work
order management.
Challenge
Most of the maintenance management
solutions that Sedgwick County tested were
complex, expensive, and didn’t meet their
expectations. Sedgwick County ultimately
chose a customized version of CloudApper
CMMS due to its ease of use, affordability,
and ability to fit their unique business
process. Using the versatile CloudApper
web and mobile app, Sedgwick County was
able to automate work order requests
effectively, making maintenance operation
more efficient than ever.
Solution
CloudApper
®
Sedgwick County required an affordable and
customized solution to streamline
maintenance requests, tasks, and activities.
The CloudApper solution ensures secure
access to authorized users so they can view
automated work requests, approve them,
and assign relevant technicians to work
orders.
(678) 203-4268 @cloudapper CloudApper, Inc.
www.cloudapper.com info@cloudapper.com CloudApper

3. Benefits
About CloudApper
CloudApper is a no-code enterprise application platform that empowers governments and
companies to work from their mobile devices. We enable our customers to consolidate all of
their daily operations under a single mobile app, enabling employees to work smarter and
faster through custom workflows and access to enterprise data. With CloudApper, employees
can be more productive by performing all of their tasks from their phones - improving
responsiveness, saving time, and increasing efficiency.
Here are some key benefits of CloudApper
CMMS that helped Sedgwick County with
their maintenance management efforts,
helping to reduce downtime and simplify
asset repairs:
Sedgwick County deploys a customized version of
CloudApper CMMS for automatically creating
maintenance work orders from email submissions
● Easily customizable web and mobile
app
● Automates work requests via email
integration
● Secures data through a cloud
encryption process
● Saves money by reducing response
times, simplifying repairs, and
keeping the information in a
centralized location
Get in touch with us
Web : www.cloudapper.com Email : info@cloudapper.com
With CloudApper CMMS, Sedgwick County
was able to solve one of its biggest
problems - inputting work requests
manually. Now, after employees submit
emails for emergency maintenance,
CloudApper CMMS automatically creates
the work requests within the app.
Afterwards, authorized users can verify work
requests, convert them to work orders, and
assign technicians to execute tasks right
from their smartphones. Moreover, all of the
maintenance management information is
kept in a centralized location, helping reduce
response times and minimize asset
downtime.
Highly
customizable
Secures
data
Automates
work requests
Saves
money
CloudApper®