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Case Study 2 _Orange ICT Solutions PLC of Ethiopia uses CloudApper SalesQ for sales force monitoring and performance analysis .pdf
1. Orange ICT Solutions PLC of
Ethiopia uses CloudApper SalesQ
for sales force monitoring and
performance analysis.
CloudApper®
Case Study
Our partner, Orange ICT Solutions PLC, is an information, communications, and technology
company established in Addis Ababa, Ethiopia. The goal of Orange ICT Solutions PLC is to
provide Ethiopian customers with advanced software solutions for their businesses.
As Orange ICT Solutions PLC is based within the information technology (IT) sector, they
were interested in increasing the range of software solutions they could provide to
prospective clientele. It was, therefore, a natural progression that led the company to partner
with CloudApper in January 2021. Due to their belief in CloudApper’s range of comprehensive
systems, the company had decided to implement some of the CloudApper software solutions
within their own company to help resolve the challenges they had met so far in the business
environment.
Client Profile
(678) 203-4268 info@cloudapper.com @cloudapper CloudApper, Inc. CloudApper
www.cloudapper.com
2. Orange ICT Solutions PLC of Ethiopia uses
CloudApper SalesQ for sales force monitoring
and performance analysis.
While coordinating with CloudApper,
Orange ICT Solutions PLC gained a deeper
understanding of the software’s benefits.
The company was particularly concerned
with the management of prospective
customers and their data. This meant that
Orange ICT Solutions PLC was immediately
interested in testing CloudApper’s SalesQ
application to resolve their problem of
accountability. SalesQ is a sales agent
monitoring application that allows
companies to track the operative activities of
their sales agents.
Challenge
Solution
Orange ICT Solutions PLC introduced their
sales department to the SalesQ system, and
its features became fundamental in the
company’s search for ways to monitor their
sales teams’ activities and find how these
actions impact potential leads and current
customers. This concept would be crucial to
them, because the IT and software sector in
Ethiopia continues to grow, and Orange ICT
Solutions PLC wanted to find a way to
adequately address these opportunities to
work more productively.
Upon explaining the different options, it was
clear to see that SalesQ would be the most
appropriate program going forward. The
software provides employers with the ability
to increase the efficiency, accountability, and
transparency of their sales team, which was
particularly helpful for Orange ICT Solutions
PLC, as they mainly wanted a way to keep
track of their sales department.
CloudApper® (678) 203-4268 info@cloudapper.com @cloudapper CloudApper, Inc. CloudApper
www.cloudapper.com
SalesQ solved the company’s problem
through its powerful, cloud-based platform
that allows sales agents to upload their
ventures no matter where they may be. This
resulted in the company being able to
observe the ongoing activities of the sales
agents, as well as any upcoming activities
they have in their workday.
3. Orange ICT Solutions PLC of Ethiopia uses
CloudApper SalesQ for sales force monitoring
and performance analysis.
Benefits
The main benefit experienced, as stated by
the CloudApper team and reiterated by
Orange ICT Solutions PLC, was the
transparency. Using SalesQ, Orange ICT
Solutions employees were able to upload
their daily responsibilities onto the SalesQ
platform, often from their own mobile
devices.
Through its newfound capacity to monitor
the sales department and sales manager, the
company gained a better understanding of
its sales teams. More importantly,
information collected from the SalesQ
platform could be used for developing
reports or making educated decisions for the
company’s future.
About CloudApper
CloudApper is a mobile enterprise resource planning (ERP) solution that empowers
organizations to work proficiently from their mobile devices. We enable our clients to
consolidate all of their daily operations under a single application, giving employees instant
access to the tools they need to attain success, while achieving true digital transformation of
the business industry at an affordable price. With CloudApper, employees can be more
productive by performing all of their tasks from their phones - improving responsiveness,
saving time, and accelerating the return on investment (ROI).
Another benefit provided by SalesQ was the
ability to schedule tasks. This provided the
managers with the ability to direct each
member of their sales team and ensure that
none were neglected or overused. The use
of this system has resulted in the company
increasing the efficiency of their sales team
since its program implementation in early
January 2021, and the outcomes continue to
be exceptional, ensuring a fruitful
partnership on both ends.
Get in touch with us
Web : www.cloudapper.com Email : info@cloudapper.com
Efficiency Accountability Team Transparency