3. Ηλ-Πλατυόπμα Θεπαπεςτικού Τοςπισμού
• Μια ευφυήσ πλατφόρμα του Παγκόςμιου Ιςτοφ για
προςαρμοςμζνεσ και εξατομικευμζνεσ τουριςτικζσ επιλογζσ
βαςιςμζνη ςε
• Υπάρχουςεσ τεχνολογίεσ πληροφορικήσ για τον τουριςμό
• Υπάρχοντα πρότυπα και βζλτιςτεσ πρακτικζσ
• Υπάρχοντα λογιςμικά ςυςτήματα και υπηρεςίεσ
• Αναδυόμενεσ τεχνολογίεσ διαχείριςησ περιεχομζνου και γνώςησ
4. Ανάλςση αξιολόγησηρ των ηλ-ςπηπεσιών
1. Καθοριςμόσ του Προβλήματοσ – Στρατηγική και ςτόχοι
2. Διαμόρφωςη ςεναρἰων
3. Κριτήρια προδιαγραφών
4. Ανάδειξη προτεραιοτήτων
5. Εκτίμηςη επιπτώςεων
6. Ανάλυςη απόδοςησ ςεναρίων
7. Διαμόρφωςη πολιτικών και ςυμπεράςματα
Stepwise presentation of evaluation analysis fElicitation of weights ..the eight criteria, selected in Step 3, were then given appropriate weights by thecities’ decision makers who were involved in the design and implementation of e-services in each partner city. The decision makers are asked to judge pairs of criteria. Based on these pair wise comparisons, weight values were determined.city marketers scored the criteria for the four alternative future tourist e-service scenarios, in a structured way in an impact matrix.the evaluation process, constitutes the application of a multi-criteria evaluation method. We applied Regime analysis, which combines the information contained in the impact matrix and the set of weights to calculate a performance score for each alternative scenario.
Has the e-service all the functions the user needs, provides it all basic information, is it interactive? Ease of use Is the e-service easy to use, is the information easy to find, is it easy and quick torecover from mistakes and error messages? Is using the e-service enjoyable, contains it fun elements? Learning Is the content offered by the e-service informative, are the messages clear and easy to remember, provides it underlying stories and hidden messages? Provides the e-service the information the user needs, is the e-service useful and in the requested language? Future use Is the e-service comfortable to use, would the user use the e-service again and recommend it to others? Does the e-service encourage participation (also with residents and other tourists) and is it rich in terms of stakeholder participation? Accessibility Is the e-service accessible on multiple platforms/devices, is it accessible to visually disabled persons and can the content produced by the e-service also be used when offline (downloads, prints)?
