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Supply Chain Insights
Delivering Insights to Line of Business Leaders




                                                  Supply Chain Insights, LLC © 2012
“If past history was all there was to the
game, the richest people would be
librarians." -- Warren Buffet.




                                     Supply Chain Insights, LLC © 2012
Recent news…
           Kroger closes vendor labs.
9/11       Multiple manufacturers launch Digital Path to Purchase programs.

                            Amazon gains 1% market share for major
                 12/11      CPG manufacturer.
                            .

 1/11      Facebook launches “Action Types” in new release



               2/12      P&G lays-off 1600 in the shift from conventional
                         advertising to digital.


       !       Wal-Mart re-enters the data pools.



                                                          Supply Chain Insights, LLC © 2012
Use of Emotions?




                                          4
                   Supply Chain Insights, LLC © 2012
More than an “F-word”. For Hallmark….




                                                        5
                                 Supply Chain Insights, LLC © 2012
Definitions
Market mix is the use of technology to determine
the right mix of marketing tactics –
advertising, social, price, promotions, trade – over
multiple years.

Promotion management is the use of
price, product placement, and packaging to
stimulate demand, increase lift and improve
market presence against a strategy.


                                         Supply Chain Insights, LLC © 2012
Polling Question
Do you currently use a technology to
determine the right market mix?
• Yes
• No




                                   Supply Chain Insights, LLC © 2012
What is an effective program?

• Each dollar spent has a goal.
• Data and supporting techniques support the goal.
• There is equal focus on process and outcome.
• There is a focus on continuous improvement.
• Programs are adapted based on joint value creation with
  trading partners and demand sensing of effectiveness at
  the shelf.
• It is embedded in a holistic demand management
  program.



                                              Supply Chain Insights, LLC © 2012
Q. How well did you company do in reaching the goals of your most recent trade promotion technology project?
Q. How long will this implementation fulfill the needs of your company before it will need to be replaced?

                                                                                                              Avg life
                                                                                                            expectancy
                                         Fell short     Met expectations     Exceeded

                                                                                                             18 months

             Marketing          25%                               67%                       8%

                                                                                                             14 months

          Trade Funds 4%                          65%                               30%

                                                                                                             15 months

     Sales Operations             28%                       44%                     28%




                                                                                                             14 months
        <$1B in annual
                           9%                         63%                            27%
           revenue
                                                                                                             18 months

          $5B or more              33%                            54%                      13%


                                                                                                 Supply Chain Insights, LLC © 2012
Trade Promotion Compliance w/ Retailers?
Q. What percent of your trade promotion tactics have compliance at the retail level?


                                                Less than 50%            50-70%      70-90%         Greater than 90%


            In-store advertisements            24%                22%                 30%                    24%


                Every day low price            24%                     25%            24%                  27%

                       Price
                                                26%                     28%              26%                 21%
                 discounts/changes
                  Joint marketing w/
                                               22%                     33%                    28%             17%
                        retailers

               Buy one get one free             25%                     30%              23%                 23%

           Market basket or cross-
                                              21%                       36%                     36%                 8%
              category promos

                            Coupons               31%                        27%              27%              16%


                   Custom products              24%                      34%                    29%                12%

               Floor displays or end
                                                    33%                       28%                    33%            6%
                        caps

                  Special packaging            24%                             47%                     20%          9%


  Sample Size = [varies by # of companies using each promotion type]


                                                                                                               Supply Chain Insights, LLC © 2012
Why Market Mix?
 Pace of change in retailer programs.
 Growth of digital opportunities and the launch of
  digital path to purchase (#DP2P).
 Only 52% of promotions are currently evaluated.
 Compliance gaps in retailer execution.




                                                               11
                                         Supply Chain Insights, LLC © 2012

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Cgt webinar feb 26

  • 1. Supply Chain Insights Delivering Insights to Line of Business Leaders Supply Chain Insights, LLC © 2012
  • 2. “If past history was all there was to the game, the richest people would be librarians." -- Warren Buffet. Supply Chain Insights, LLC © 2012
  • 3. Recent news… Kroger closes vendor labs. 9/11 Multiple manufacturers launch Digital Path to Purchase programs. Amazon gains 1% market share for major 12/11 CPG manufacturer. . 1/11 Facebook launches “Action Types” in new release 2/12 P&G lays-off 1600 in the shift from conventional advertising to digital. ! Wal-Mart re-enters the data pools. Supply Chain Insights, LLC © 2012
  • 4. Use of Emotions? 4 Supply Chain Insights, LLC © 2012
  • 5. More than an “F-word”. For Hallmark…. 5 Supply Chain Insights, LLC © 2012
  • 6. Definitions Market mix is the use of technology to determine the right mix of marketing tactics – advertising, social, price, promotions, trade – over multiple years. Promotion management is the use of price, product placement, and packaging to stimulate demand, increase lift and improve market presence against a strategy. Supply Chain Insights, LLC © 2012
  • 7. Polling Question Do you currently use a technology to determine the right market mix? • Yes • No Supply Chain Insights, LLC © 2012
  • 8. What is an effective program? • Each dollar spent has a goal. • Data and supporting techniques support the goal. • There is equal focus on process and outcome. • There is a focus on continuous improvement. • Programs are adapted based on joint value creation with trading partners and demand sensing of effectiveness at the shelf. • It is embedded in a holistic demand management program. Supply Chain Insights, LLC © 2012
  • 9. Q. How well did you company do in reaching the goals of your most recent trade promotion technology project? Q. How long will this implementation fulfill the needs of your company before it will need to be replaced? Avg life expectancy Fell short Met expectations Exceeded 18 months Marketing 25% 67% 8% 14 months Trade Funds 4% 65% 30% 15 months Sales Operations 28% 44% 28% 14 months <$1B in annual 9% 63% 27% revenue 18 months $5B or more 33% 54% 13% Supply Chain Insights, LLC © 2012
  • 10. Trade Promotion Compliance w/ Retailers? Q. What percent of your trade promotion tactics have compliance at the retail level? Less than 50% 50-70% 70-90% Greater than 90% In-store advertisements 24% 22% 30% 24% Every day low price 24% 25% 24% 27% Price 26% 28% 26% 21% discounts/changes Joint marketing w/ 22% 33% 28% 17% retailers Buy one get one free 25% 30% 23% 23% Market basket or cross- 21% 36% 36% 8% category promos Coupons 31% 27% 27% 16% Custom products 24% 34% 29% 12% Floor displays or end 33% 28% 33% 6% caps Special packaging 24% 47% 20% 9% Sample Size = [varies by # of companies using each promotion type] Supply Chain Insights, LLC © 2012
  • 11. Why Market Mix?  Pace of change in retailer programs.  Growth of digital opportunities and the launch of digital path to purchase (#DP2P).  Only 52% of promotions are currently evaluated.  Compliance gaps in retailer execution. 11 Supply Chain Insights, LLC © 2012