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2. A company is choosing an outside firm to provide its payroll services. It has chosen four
comparative categories of interest: client reviews, financial condition, IT capabilities, and
government stability. These categories have been assigned weights of 20% , 10% , 40% , and
30% , respectively. Two potential providers were scored on each of those factors (see table
below) using a scale of 1 10 , with a score of 1 meaning worst possible and 10 meaning best
possible. Using the factor-rating method, which provider should be chosen?

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