Delivering bad news requires preparation, honesty, and timeliness. It is important to fully share the truth with the person as soon as possible and provide solutions rather than excuses.
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Delivering Bad News: Speeches for Management
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3. Five Keys To Deliver Bad News
1. Prepare the person
2. Tell the truth
3. Get it out as soon as you can
4. Share fully
5. Share the fixes, not the excuses