A SlideShare explaining how smart party and events booking technology can make life easier for hospitality operators and staff.

1. How the right
event bookings
tech can improve
your staff retention
With staff retention rates notoriously low in
hospitality, operators and managers are
always keen to explore ways of creating a
smooth working environment. The problem
is that what’s often good for your bottom
line isn’t always conducive for an easy day
at work for your staff.
liveres.co.uk

2. Group bookings bring
in fantastic revenue,
but have traditionally
been complex to
manage and stressful
for ops teams.
However, with the right
party and events booking
and management
technology, the nirvana
of minimal pressure on
your team whilst providing
a great customer
experience IS possible.

3. It’s no secret that staff retention in
the hospitality industry is among the
poorest in any sector.

4. 30%of hospitality staff leave in their first year.
That’s twice the UK average.

5. Why do they leave?
Work and shift patterns are a crucial factor.

6. In a recent survey by Deputy,
55%of employees say more control over
work and shift patterns would make
them less likely to look for work
elsewhere.

7. According to recruiter The Change Group,
8 out of 10hospitality employees experience stress at work.

8. A calm, controlled and
professional working
environment that
minimises stress ensures
that staff are happy.

9. And that enables them to deliver
great customer
service.
A calm, controlled and
professional working
environment that
minimises stress ensures
that staff are happy.

10. Techcan help with that.

11. Techcan help with that.
Take parties, for example.
They can be… challenging.

12. But technology can
remove the pain
points to make it easy
for you and your staff.
Smart capacity management ensures
you won’t be overwhelmed. You can
manage booking and dwell times,
table and party sizes to create a
manageable flow.

13. The results can be extraordinary.
“All my team – front and back-of-
house – came up and thanked me after
Mother’s Day, saying: ‘That was a really
great shift, I really enjoyed it.’ And
that’s on our busiest day of the year!”
Carolyn Jordan, General Manager, Jolly Farmers

14. Pre-ordering
enables you to
plan ahead for
staff and stock.
And staff aren’t rushing
around trying to take
orders either.
Pre-payment
removes another
pain point.
It doesn’t just reduce
running around. It
means there’s no need
to reconcile everything
at the end of the night.
EPoS integration
means no more
re-keying orders.
They’re in the kitchen
and in the PoS, instantly.

15. The right system can
reduce no-shows too
Taking deposits massively reduces
the financial risk of group bookings –
and a lot of the stress.

16. Parties aren’t just
a great source
of revenue.
They’re also a great marketing
tool. They bring new people to
your venue to experience you at
your best.

17. And if your EPoS system is
integrated with your online
marketing, you can turn their
next visit into the beginning of
a long-term relationship.

18. And if your EPoS system is
integrated with your online
marketing, you can turn their
next visit into the beginning of
a long-term relationship.
Now that’s
something to
celebrate.

19. Find out how to effortlessly accept and manage
party and events bookings with our free eGuide.
Download now
Remove party planning
pains with liveRES
Events & Pre-Order
Introducing the hospitality industry’s only
fully-EPoS integrated party planning
and booking solution.