1. Empathy Map
iiiiI really do not
know how to
handle these
kids
I wonder why
they behave the
way they do
Frustrated as I
do not
understand
them
I am very stern
with them so that
they will listen to
me
A beginning teacher who just
graduated from a teacher
training programme
understand the needs of the
pupils in her class
they come from backgrounds
and homes which are different
from hers.
1. There is a
cultural gap
between the
beginning
teacher and the
pupils in her
class
2. Is being stern
with the pupils
the way to
manage her
pupils?
3. How can she
design her
lessons to meet
the needs of her
pupils so that
they will not be
so disruptive in
class?