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Dive Into Your Prospects' Mind
  Through Segmentation and Personas
Introduction


               Jep Castelein
               Founder of LeadSloth
               www.leadsloth.com
               @jepc @leadsloth
1999 “Being John Malkovitz”
7 Steps to Finding Untapped REVENUE

             1.                                              2.
Sales & Marketing                                            Choose The Right
        Alignment                                            Audience


                    7.                                                    3.
                    Track & Measure                                       Know Them




                          6.                                         4.
                         Converse                                   Provide Value




                          5. Make Offers They Can’t Refuse
Segment to Boost RESPONSE Rates
Think Like A PUBLISHER To Be Relevant
SEGMENTED Emails Get 50% More Clicks
(source: MarketingSherpa)
56% Thinks That “Just Not Interesting” Email is SPAM
(source: MarketingSherpa & Q Interactive)
PERSONA-based Website: Conversion Up 400%
(source: RightNow, via David Meerman Scott)
Taking The RIGHT Turn With Segmentation
1. Segment by Job Title

2. Segment by Industry

3. Segment by Product



                          Image by Richard C. Moeur
                          http://www.trafficsign.us




Segment by INTEREST
4. Segment by Location

5. Segment by Language

6. Segment by Time & Day Preferences



                                       Image by Richard C. Moeur
                                       http://www.trafficsign.us




Segment by PREFERENCES
7. Segment by Leads and Customers

8. Segment by Importance

9. Segment by Lead Source



                                    Image by Richard C. Moeur
                                    http://www.trafficsign.us




Segment by IMPORTANCE
10. Segment by Stage in the Buying Process

11. Segment by Level of Interest

12. Segment by Recent Activity



                                             Image by Richard C. Moeur
                                             http://www.trafficsign.us




Segment by ACTIVITY
3 Ways To Get The DATA You Need
Buyer PERSONAS: See Through The Buyers’ Eyes
STEP #1: Desk Research
STEP #2: Interviews
Picture by Stanford EdTech via Flickr




 STEP #3: Workshops
Picture by Circling Hawk




STEP #4: Pre-flight Check For Your Persona
Segments & Personas Done. What Now?

             1.                                              2.
Sales & Marketing                                            Choose The Right
        Alignment                                            Audience


                    7.                                                    3.
                    Track & Measure                                       Know Them




                          6.                                         4.
                         Converse                                   Provide Value




                          5. Make Offers They Can’t Refuse
Need Help Finding Untapped Revenue
    in Your Database? Let’s Talk!


              Get Tips on Finding
   In 30                             Learn how
              Untapped REVENUE
 Minutes...                          I can help!
               in Your Database




                                 To Schedule this Call
                            Email me at jep@leadsloth.com
Q&A




      jep@leadsloth.com
      1-888-4A-SLOTH
      www.leadsloth.com
      @jepc @leadsloth

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Segmentation and Buyer Personas

  • 1. Dive Into Your Prospects' Mind Through Segmentation and Personas
  • 2. Introduction Jep Castelein Founder of LeadSloth www.leadsloth.com @jepc @leadsloth
  • 3. 1999 “Being John Malkovitz”
  • 4. 7 Steps to Finding Untapped REVENUE 1. 2. Sales & Marketing Choose The Right Alignment Audience 7. 3. Track & Measure Know Them 6. 4. Converse Provide Value 5. Make Offers They Can’t Refuse
  • 5. Segment to Boost RESPONSE Rates
  • 6. Think Like A PUBLISHER To Be Relevant
  • 7. SEGMENTED Emails Get 50% More Clicks (source: MarketingSherpa)
  • 8. 56% Thinks That “Just Not Interesting” Email is SPAM (source: MarketingSherpa & Q Interactive)
  • 9. PERSONA-based Website: Conversion Up 400% (source: RightNow, via David Meerman Scott)
  • 10. Taking The RIGHT Turn With Segmentation
  • 11. 1. Segment by Job Title 2. Segment by Industry 3. Segment by Product Image by Richard C. Moeur http://www.trafficsign.us Segment by INTEREST
  • 12. 4. Segment by Location 5. Segment by Language 6. Segment by Time & Day Preferences Image by Richard C. Moeur http://www.trafficsign.us Segment by PREFERENCES
  • 13. 7. Segment by Leads and Customers 8. Segment by Importance 9. Segment by Lead Source Image by Richard C. Moeur http://www.trafficsign.us Segment by IMPORTANCE
  • 14. 10. Segment by Stage in the Buying Process 11. Segment by Level of Interest 12. Segment by Recent Activity Image by Richard C. Moeur http://www.trafficsign.us Segment by ACTIVITY
  • 15. 3 Ways To Get The DATA You Need
  • 16. Buyer PERSONAS: See Through The Buyers’ Eyes
  • 17. STEP #1: Desk Research
  • 19. Picture by Stanford EdTech via Flickr STEP #3: Workshops
  • 20. Picture by Circling Hawk STEP #4: Pre-flight Check For Your Persona
  • 21. Segments & Personas Done. What Now? 1. 2. Sales & Marketing Choose The Right Alignment Audience 7. 3. Track & Measure Know Them 6. 4. Converse Provide Value 5. Make Offers They Can’t Refuse
  • 22. Need Help Finding Untapped Revenue in Your Database? Let’s Talk! Get Tips on Finding In 30 Learn how Untapped REVENUE Minutes... I can help! in Your Database To Schedule this Call Email me at jep@leadsloth.com
  • 23. Q&A jep@leadsloth.com 1-888-4A-SLOTH www.leadsloth.com @jepc @leadsloth