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Evolving Social Work’s Signature Pedagogy with the
Social Media Toolkit Field Education
by Mary Jacque Carroll, Allison M. Curington,
Laurel Iverson Hitchcock & Robin Snider
About the Presenters
Allison M. Curington
Allison M. Curington,
MSW, LCSW, is the
Director of Field
Education at The
University of Alabama
School of Social Work.
Laurel Iverson
Hitchcock
Laurel Iverson Hitchcock,
PhD, MPH, MSW, LICSW,
is an Associate Professor
in the Department of
Social Work at
the University of
Alabama at
Birmingham.
Mary Jacque Carroll
Mary Jacque Carroll,
MSW, LICSW, is the
Director of Field
Education at the
University of Alabama
at Birmingham.
Robin V. Snider
Robyn V. Snider,
LICSW, PIP is the
Coordinator of Social
Work Field Education
in the Social Work
Program at
Jacksonville State
University.
Learning Objectives for the Session
By the end of this session, participants will:
1. Understand the of information and tools that
field directors can use to guide curricular
development t of learning approaches and
assessment strategies to achieve practice
outcomes with digital and social technologies.
2. Develop their own professional social media
policies to support communication with students
and field agencies.
3. Create activities for students in field to increase
understanding of the ethical use of social and
digital media in social work practice.
• Most adults in US use social media, but varies by age
and gender
• Graduate students, health professionals and helping
practitioners are engaged users of social media
• Child welfare workers using social media with clients
without informing supervisors (Sage & Sage, 2015)
• Personal use of social media among students doesn’t
translate to e-professionalism (Karpman & Drisko,
2016)
• CSWE 2015 EPAS - “Social workers understand
emerging forms of technology and the ethical use of
technology in social work practice.”
Understanding Social & Digital Technologies
Who is using social media in social work and how?
Understanding Ethical Standards & Policies in Social Work
NASW Code of Ethics
Three Ethical Considerations for
Social Media in Social Work Practice
• Client Privacy
• Boundaries
• Professional Presentation of Self
Why you need a professional social media policy?
The purpose of a social media policy
is to inform clients, constituents,
colleagues and others about when,
how and why you use social media in
a professional capacity.
Understanding Digital & Social Technology
Guidance & Policies that inform ethical use of Social Media
• NASW Code of Ethics
• NASW Standards for Technology in Social
Work Practice
• Health Information Portability &
Accountability Act (HIPAA)
• Family Educational Rights and Privacy Act
(FERPA)
• ASWB Model Regulatory Standards for
Tech in Social Work Practice
How to write your own Social Media Policy
Social Media Policy Checklist and
Worksheet for Social Workers
Guidelines
1. What sources or standards do you need to consider?
2. Who are you informing with your policy?
3. What ethical concerns does your policy need to
address?
4. How do you want to engage in common online
activities?
Worksheet
Developing your Professional Social Media Policy
Sample Student Learning Activities
• Case Study
• Low-Stakes Learning Activities
• High-Stakes Learning Activities
• Social Media Assignment for Field Seminar
Learning Activities for Students
Social Media Toolkit for Social Work Field Educators
Be My Friend
Your student, John, asks to meet with you about a
concern he has with his field instructor. John tells you
that his field instructor has requested to be friends on
social media platforms. Currently he has not accepted
his field instructor’s friend request, but is feeling
pressure to do so. John reports that his field instructor
makes “joking” comments that he must not like her
because he hasn’t accepted her friend request. John
prefers to keep his social media sites private and does
not want to interact on social media with supervisors.
He is concerned that his grade may suffer due to not
accepting her friend request.
Activities for Students - Case Study
Be My Friend
1. Be familiar with ethical standards that address
dilemmas related to the use of digital and social
technology in social work (such as ASWB Model
Regulatory Standards for Technology, NASW/ASWB
Standards for Technology in Social Work Practice,
NASW Code of Ethics). Write-up a case study of
one possible ethical dilemma. (K, V)
2. Write a personal digital and social technology
policy that reflects your professional use of social &
digital technologies in social work practice that
could be shared with a client to let them know how
to contact you and your policies about use of
technology with clients. (K, S, V, CA)
Low-Stakes Learning Activities
Competency 1: Demonstrate Ethical and Professional Behavior
1. Conduct an audit of one’s personal and professional
social media accounts by creating a spreadsheet that
lists all your accounts, description of your profile and
your activity with each account. Include your
assessment of what a client or prospective employer
might conclude about you if they viewed accounts
associated with your name. (K, S, CA).
2. Search for information about yourself on the Internet
including websites, social media accounts and other
online resources, and review the content, including
words and images, for quantity, quality, and accuracy.
Write down what you find in a brief 300-word
reflection. (S, CA)
High-Stakes Learning Activities
Competency 1: Demonstrate Ethical and Professional Behavior
Two Part Social Media Assignment
Part 1 - Communicating & Sharing via Social
Media
• Audit their own social media account
• Review what others are doing with social media
• Self-Reflection with Action Plan
Part 2 – Write a Professional Social Media Policy
• Privacy & Confidentiality
• Informed Consent
• Professional Online Presence
Social Media Assignment
Practice with demonstrating Ethical and Professional Behavior
• Ethics for Social Media
• Reflection on Social Media
Use in Practice
• Engaging & Self-Assessment
with Social Media
• Professional Practice with
Social Media
• Case Studies
• Learning Activities
Contents
1. Educator’s Guide
Directions, descriptions &
handouts
2. PPT Slide Deck
Preformatted slides with
Toolkit Content
Topics
A Toolkit for Social and Digital Media Policies in Field Education
Laurel Iverson Hitchcock1, Allison Curington2, Mary Jacque Carroll1 & Robin Snider3
This toolkit provides Social Work Field Educators with tools and resources
to help social work students and field instructors assess, develop, and
maintain an online identity for professional purposes.
Includes content, reflection questions, case studies and learning activities
about why, when, and how to use social media as a practicing social work
professional.
Curington, A.M., Hitchcock, L.I. & Carroll, Mary Jacque Carroll (2018). Social Media Toolkit for Social Work Field Educators, Edition 2. Retrieved from:
http://www.laureliversonhitchcock.org/2018/11/05/revised-social-media-toolkit
Updated for new NASW Code of Ethics &
Technology Standards.
Free
Download
1. University of Alabama at Birmingham, 2. University of Alabama, & 3. Jacksonville State University
Questions and Comments
Mary Jacque Carroll
Director of Field Education
University of Alabama at Birmingham
mjcarrol@uab.edu
@MJCarroll_SWK
Allison M. Curington, LCSW
Director of Field Education
University of Alabama
amcurington@sw.ua.edu
@amcuring
Laurel Iverson Hitchcock , PhD, LCSW
Associate Professor of Social Work
University of Alabama at Birmingham (UAB)
lihitch@uab.edu
@laurelhitchcock
Robyn V. Snider
Coordinator of Social Work Field Education
Jacksonville State University
RSNIDER@jsu.edu

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Evolving the Signature Pedagogy with the Social Media Toolkit for Field Educators

  • 1. Evolving Social Work’s Signature Pedagogy with the Social Media Toolkit Field Education by Mary Jacque Carroll, Allison M. Curington, Laurel Iverson Hitchcock & Robin Snider
  • 2. About the Presenters Allison M. Curington Allison M. Curington, MSW, LCSW, is the Director of Field Education at The University of Alabama School of Social Work. Laurel Iverson Hitchcock Laurel Iverson Hitchcock, PhD, MPH, MSW, LICSW, is an Associate Professor in the Department of Social Work at the University of Alabama at Birmingham. Mary Jacque Carroll Mary Jacque Carroll, MSW, LICSW, is the Director of Field Education at the University of Alabama at Birmingham. Robin V. Snider Robyn V. Snider, LICSW, PIP is the Coordinator of Social Work Field Education in the Social Work Program at Jacksonville State University.
  • 3. Learning Objectives for the Session By the end of this session, participants will: 1. Understand the of information and tools that field directors can use to guide curricular development t of learning approaches and assessment strategies to achieve practice outcomes with digital and social technologies. 2. Develop their own professional social media policies to support communication with students and field agencies. 3. Create activities for students in field to increase understanding of the ethical use of social and digital media in social work practice.
  • 4. • Most adults in US use social media, but varies by age and gender • Graduate students, health professionals and helping practitioners are engaged users of social media • Child welfare workers using social media with clients without informing supervisors (Sage & Sage, 2015) • Personal use of social media among students doesn’t translate to e-professionalism (Karpman & Drisko, 2016) • CSWE 2015 EPAS - “Social workers understand emerging forms of technology and the ethical use of technology in social work practice.” Understanding Social & Digital Technologies Who is using social media in social work and how?
  • 5. Understanding Ethical Standards & Policies in Social Work NASW Code of Ethics Three Ethical Considerations for Social Media in Social Work Practice • Client Privacy • Boundaries • Professional Presentation of Self
  • 6. Why you need a professional social media policy? The purpose of a social media policy is to inform clients, constituents, colleagues and others about when, how and why you use social media in a professional capacity.
  • 7. Understanding Digital & Social Technology Guidance & Policies that inform ethical use of Social Media • NASW Code of Ethics • NASW Standards for Technology in Social Work Practice • Health Information Portability & Accountability Act (HIPAA) • Family Educational Rights and Privacy Act (FERPA) • ASWB Model Regulatory Standards for Tech in Social Work Practice
  • 8. How to write your own Social Media Policy Social Media Policy Checklist and Worksheet for Social Workers Guidelines 1. What sources or standards do you need to consider? 2. Who are you informing with your policy? 3. What ethical concerns does your policy need to address? 4. How do you want to engage in common online activities? Worksheet Developing your Professional Social Media Policy
  • 9. Sample Student Learning Activities • Case Study • Low-Stakes Learning Activities • High-Stakes Learning Activities • Social Media Assignment for Field Seminar Learning Activities for Students Social Media Toolkit for Social Work Field Educators
  • 10. Be My Friend Your student, John, asks to meet with you about a concern he has with his field instructor. John tells you that his field instructor has requested to be friends on social media platforms. Currently he has not accepted his field instructor’s friend request, but is feeling pressure to do so. John reports that his field instructor makes “joking” comments that he must not like her because he hasn’t accepted her friend request. John prefers to keep his social media sites private and does not want to interact on social media with supervisors. He is concerned that his grade may suffer due to not accepting her friend request. Activities for Students - Case Study Be My Friend
  • 11. 1. Be familiar with ethical standards that address dilemmas related to the use of digital and social technology in social work (such as ASWB Model Regulatory Standards for Technology, NASW/ASWB Standards for Technology in Social Work Practice, NASW Code of Ethics). Write-up a case study of one possible ethical dilemma. (K, V) 2. Write a personal digital and social technology policy that reflects your professional use of social & digital technologies in social work practice that could be shared with a client to let them know how to contact you and your policies about use of technology with clients. (K, S, V, CA) Low-Stakes Learning Activities Competency 1: Demonstrate Ethical and Professional Behavior
  • 12. 1. Conduct an audit of one’s personal and professional social media accounts by creating a spreadsheet that lists all your accounts, description of your profile and your activity with each account. Include your assessment of what a client or prospective employer might conclude about you if they viewed accounts associated with your name. (K, S, CA). 2. Search for information about yourself on the Internet including websites, social media accounts and other online resources, and review the content, including words and images, for quantity, quality, and accuracy. Write down what you find in a brief 300-word reflection. (S, CA) High-Stakes Learning Activities Competency 1: Demonstrate Ethical and Professional Behavior
  • 13. Two Part Social Media Assignment Part 1 - Communicating & Sharing via Social Media • Audit their own social media account • Review what others are doing with social media • Self-Reflection with Action Plan Part 2 – Write a Professional Social Media Policy • Privacy & Confidentiality • Informed Consent • Professional Online Presence Social Media Assignment Practice with demonstrating Ethical and Professional Behavior
  • 14. • Ethics for Social Media • Reflection on Social Media Use in Practice • Engaging & Self-Assessment with Social Media • Professional Practice with Social Media • Case Studies • Learning Activities Contents 1. Educator’s Guide Directions, descriptions & handouts 2. PPT Slide Deck Preformatted slides with Toolkit Content Topics A Toolkit for Social and Digital Media Policies in Field Education Laurel Iverson Hitchcock1, Allison Curington2, Mary Jacque Carroll1 & Robin Snider3 This toolkit provides Social Work Field Educators with tools and resources to help social work students and field instructors assess, develop, and maintain an online identity for professional purposes. Includes content, reflection questions, case studies and learning activities about why, when, and how to use social media as a practicing social work professional. Curington, A.M., Hitchcock, L.I. & Carroll, Mary Jacque Carroll (2018). Social Media Toolkit for Social Work Field Educators, Edition 2. Retrieved from: http://www.laureliversonhitchcock.org/2018/11/05/revised-social-media-toolkit Updated for new NASW Code of Ethics & Technology Standards. Free Download 1. University of Alabama at Birmingham, 2. University of Alabama, & 3. Jacksonville State University
  • 15. Questions and Comments Mary Jacque Carroll Director of Field Education University of Alabama at Birmingham mjcarrol@uab.edu @MJCarroll_SWK Allison M. Curington, LCSW Director of Field Education University of Alabama amcurington@sw.ua.edu @amcuring Laurel Iverson Hitchcock , PhD, LCSW Associate Professor of Social Work University of Alabama at Birmingham (UAB) lihitch@uab.edu @laurelhitchcock Robyn V. Snider Coordinator of Social Work Field Education Jacksonville State University RSNIDER@jsu.edu